FAQs

The address and telephone number of our corporate headquarters is:

The PNC Financial Services Group, Inc.
The Tower at PNC Plaza
300 Fifth Avenue
Pittsburgh, Pennsylvania 15222-2401
Phone: 412-762-2000

The PNC Financial Services Group, Inc. common stock is listed on the New York Stock Exchange under the symbol PNC.

The CUSIP number is 693475105.

Dividends are paid when and if declared by our Board of Directors out of funds legally available for this purpose. The decision to declare dividends is made by our Board of Directors for each dividend, currently on a quarterly basis.

We provide dividend history back to 1986.

Yes. PNC has a Dividend Reinvestment and Stock Purchase Plan that allows registered shareholders enrolled in the Plan to elect to have all or some of their cash dividends reinvested and also to elect to make voluntary cash purchases of additional common shares, subject to the terms and conditions, including expenses and limitations, set forth in the Plan. Read the Plan prospectus for details. You may obtain a prospectus and enroll online via the Computershare Investor Center website or by contacting Computershare, the Plan administrator, at 800-982-7652.

No.

See our Acquired Company page for information, such as exchange rates and historical stock data, on some of our past bank acquisitions.

Computershare Trust Company, N.A. serves as registrar and stock transfer agent for PNC. You may contact Computershare Shareholder Services:

• By phone: 800-982-7652
• Online contact form: www.computershare.com/pnc under Contact Us
• Written requests: Computershare, P.O. Box 43078 Providence, RI 02940-3078
• Overnight deliveries: Computershare, 150 Royall St., Suite 101 Canton, MA 02021

If you own your shares through a broker, bank or other nominee, you should contact that party.

Contact Computershare for shareholder inquiries and services, such as the ones below. Most services are available online via the Computershare Investor Center website.

• Change of address
• Transfer of shares for ownership changes
• Name changes
• Lost stock certificates
• Dividend Reinvestment and Stock Purchase Plan -- prospectus and enrollment form
• Dividend check replacement
• Direct deposit of your PNC common stock dividends
• Selling shares
• 1099 Forms
• Shareholder records
• Online account access
• Electronic delivery of shareholder communications

If you own your shares through a broker, bank or other nominee, you should contact that party.

Registered shareholders may sell eligible book-entry shares through Computershare’s Sales Facility1 or the Dividend Reinvestment and Stock Purchase Plan2. Review the terms and conditions prior to authorizing any sale. PNC and Computershare are not advising or recommending that you sell your shares.

If you choose to sell your shares through Computershare, you may sell your shares as a market order or batch order. A market order sale is a request to sell shares promptly at the current market price. A batch order sale is an accumulation of multiple sale requests submitted together as a collective request.

You may sell your eligible shares online through Computershare Investor Center or by phone to Shareholder Services at 800-982-7652 using the IVR (interactive voice response) system or speaking to a representative. Sales requests received in writing, including on a Transaction Request Form, will automatically be treated as a batch order sale.

1 Refer to the Terms and Conditions of the Sales Facility in the Direct Registration brochure on the Computershare Investor Center website under Resources > Printable Forms.

2 Read the Dividend Reinvestment and Stock Purchase Plan for details.

Periodic activities that you initiate will keep your account active, such as voting your proxy. Signing into your account at Computershare Investor Center or contacting Computershare at 800-982-7652 (Monday through Friday, 8:30 am to 6:00pm Eastern Time) and speaking to a representative to establish contact may also keep your account active for purposes of state unclaimed property laws.

You can view financial information about PNC in our annual, quarterly, and current SEC reports accessible on our website under SEC Filings. You can also view our Quarterly Earnings page and online Investor Kit, or submit a request to receive our printed materials by mail.

For information related to PNC’s quarterly earnings, please refer to the Investor Events page, which is updated as information is disclosed. A press release is generally issued a few weeks in advance to announce the date we expect to release earnings for the quarter. You may register for alerts on our Email Alerts page.

These are our most recent quarterly earnings release dates:

The date for PNC’s annual meeting of shareholders is set by our Board of Directors and is generally the fourth Wednesday in April of each year. See our Annual Meeting of Shareholders page, which is generally updated for the next annual meeting a few weeks in advance.

Information on attending the annual meeting, including webcast and conference call options, may be found in the beginning of the Proxy Statement for the annual meeting. Neither the webcast nor the conference call provides the ability to ask questions or to vote your shares.

PricewaterhouseCoopers LLP is PNC's independent registered public accounting firm.

Call Customer Service at 888-PNC-2265 or visit the Customer Service page on pnc.com for more information.