Electronic presentation slides for earnings release conference call

Cautionary Statement Regarding Forward-Looking

Information and Adjusted Information

This presentation includes “snapshot” information about PNC used by way of illustration. It is not intended as a full business or financial

review and should be viewed in the context of all of the information made available by PNC in its SEC filings. The presentation also contains

forward-looking statements regarding our outlook for earnings, revenues, expenses, capital levels, liquidity levels, asset quality and other

matters regarding or affecting PNC and its future business and operations. Forward-looking statements are necessarily subject to numerous

assumptions, risks and uncertainties, which change over time.

The forward-looking statements in this presentation are qualified by the factors affecting forward-looking statements identified in the more

detailed Cautionary Statement included in the Appendix, which is included in the version of the presentation materials posted on our

corporate website at www.pnc.com/investorevents. We provide greater detail regarding some of these factors in our 2010 Form 10-K and

first quarter 2011 Form 10-Q, including Risk Factors and Risk Management sections of those reports, and our subsequent SEC filings. Our

forward-looking statements may also be subject to other risks and uncertainties, including those we may discuss in this presentation or in

SEC filings, accessible on the SEC’s website at www.sec.gov and on PNC’s corporate website at www.pnc.com/secfilings. We have included

web addresses in this presentation as inactive textual references only. Information on these websites is not part of this presentation.

Future events or circumstances may change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which

our forward-looking statements are subject. Forward-looking statements in this presentation speak only as of the date of this presentation.

We do not assume any duty and do not undertake to update forward-looking statements. Actual results or future events could differ, possibly

materially, from those anticipated in forward-looking statements, as well as from historical performance.

In this presentation, we sometimes refer to adjusted results to help illustrate the impact of certain types of items, such as our third quarter

2010 gain related to the sale of PNC Global Investment Servicing Inc. (“GIS”). This information supplements our results as reported in

accordance with GAAP and should not be viewed in isolation from, or a substitute for, our GAAP results. We believe that this additional

information and the reconciliations we provide

may be useful to investors, analysts, regulators and others as they evaluate the impact of

these respective items on our results for the periods presented due to the extent to which the items are not indicative of our ongoing

operations. We may also provide information on pretax pre-provision earnings (total revenue less noninterest expense), as we believe that

pretax pre-provision earnings, a non-GAAP measure, is useful as a tool to help evaluate the ability to provide for credit costs through

operations. Where applicable, we provide GAAP reconciliations for such additional information.

In certain discussions, we may also provide information on yields and margins for all interest-earning assets calculated using net interest

income on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest

income earned on taxable investments. We believe this adjustment may be useful when comparing yields and margins for all earning assets.

We may also use annualized, proforma, estimated or third party numbers for illustrative or comparative purposes only. These may not reflect

actual results.

This presentation may also include discussion of other non-GAAP financial measures, which, to the extent not so qualified therein or in the

Appendix, is qualified by GAAP reconciliation information available on our corporate website at www.pnc.com under “About PNC–Investor

Relations.”

Focused on Growing Client Relationships

Asset Management Group

Retail Banking

Corporate & Institutional Banking

Organic checking relationship

growth

Assets under administration

(billions)

Corporate Banking new primary

clients

2Q11 annualized growth of 5.4%, greater

than 1.2% footprint population growth

Successfully launched new checking,

credit card products

Active online bill payment customers

showed organic growth

of nearly 20%

from 2Q10, 7% from 4Q10

Goal to exceed 1,000 new primary

clients for 2011 represents 12% growth

of total primary clients

Spot loans up $2 billion over 1Q11 and

$3.4 billion vs. 2Q10

YTD11

referral

sales

than

double

YTD10

YTD11 new primary clients up 49% vs.

YTD10

Total sales have increased by 57% for

comparable year over year periods

(1) Organic growth refers to consumer and small business accounts excluding 32,000 relationships acquired by acquisition in 2Q11. (2)

Reflects organic checking relationship growth since conversion of National City accounts to PNC's systems. (3) Organic growth excludes 3,000

customer accounts acquired by acquisition in 2Q11. (4) Corporate banking client relationships with annual revenue generation of $50,000 or

more or, within corporate banking, commercial banking client relationships with annual revenue generation of $10,00 or more. (5) New client

sales referred to AMG by Retail Banking or C&IB.

A Higher Quality, Differentiated Balance Sheet

Change from:

Category (billions)

Jun. 30,

2011

Mar. 31,

2011

Dec. 31,

2010

Total investment securities

59.4

(1.6)

(4.8)

Core commercial loans

64.0

2.0

3.3

Core commercial real estate

15.2

(0.6)

(1.2)

Core consumer loans

57.7

(0.0)

(1.0)

Distressed loans

13.4

(0.5)

(1.4)

Total loans

150.3

0.9

(0.3)

Other assets

53.4

4.4

4.0

Total assets

$263.1

$3.7

($1.2)

Transaction deposits

$137.1

$2.6

$2.5

Retail CDs, time, savings

44.8

(2.7)

(4.0)

Total deposits

181.9

(0.1)

(1.5)

Borrowed funds, other

49.0

2.7

(1.7)

Equity

32.2

1.1

2.0

Total liabilities and equity

$263.1

$3.7

($1.2)

Core commercial loan growth

partially offset by continued

distressed loan run-off

Transaction deposits grew $2.6

billion over 1Q11

Continued reduction in higher

cost retail CDs

Core funded –

loans to deposits

ratio of 83%

Strengthened equity position

Highlights

(1) Excludes loans assigned to the Distressed Assets Portfolio business segment. (2) Represents loans assigned to the Distressed Assets

Portfolio business segment.

Nonperforming

loans

1,3

Provision and net charge-offs

Criticized commercial loans

30-89 Days

90 Days +

Accruing

loans

past

due

1,2

Criticized Commercial loans

Provision

Net charge-offs

Total nonperforming loans

$5.1

$4.8

$4.5

$4.3

$3.9

$791

$533

$442

$421

$840

$614

$414

$486

$823

2Q10

3Q10

4Q10

1Q11

2Q11

$2.2

$1.8

$1.9

2Q10

3Q10

4Q10

1Q11

2Q11

$15.0

$16.4

$13.7

$12.7

$11.7

2Q10

3Q10

4Q10

1Q11

2Q11

2Q10

3Q10

4Q10

1Q11

2Q11

$2.7

$2.6

$2.7

$2.6

$1.5

$280

As of quarter end except net charge-offs, which are for the quarter. (1) Loans acquired from National City that were impaired are not included as

they were recorded at estimated fair value when acquired and are currently considered performing loans due to the accretion of interest in purchase

accounting. (2) Includes loans that are government guaranteed/insured, primarily residential mortgages. These loans totaled $2.7 billion in 2Q11.

(3) Does not include loans held for sale or foreclosed and other assets. Effective in 2011, excludes residential real estate loans accounted for under

the fair value option. (4) Criticized loans are ones that we consider “special mention,” “substandard’” or “doubtful”.

Credit Trends Continue to Improve

Net Interest Income and Provision Trends

(millions)

2Q10

3Q10

4Q10

1Q11

2Q11

Core NII

$1,895

$1,890

$1,857

$1,895

$1,860

Purchase accounting accretion

540

325

344

281

290

Total NII

$2,435

$2,215

$2,201

$2,176

$2,150

Provision

823

486

442

421

280

Provision-adjusted NII

$1,612

$1,729

$1,759

$1,755

$1,870

Net interest

margin

Provision-

adjusted NIM

Core NIM

Purchase

accounting

accretion

Provision

4.35%

3.93%

3.96%

3.94%

3.40%

3.43%

3.32%

3.38%

3.39%

3.42%

3.10%

3.18%

3.15%

2.88%

2Q10

3Q10

4Q10

1Q11

2Q11

(1) Core net interest income is total net interest income, as reported, less related purchase accounting accretion (scheduled and cash recoveries). (2)

Includes scheduled purchase accounting accretion and cash recoveries. Cash recoveries reflects cash received in excess of recorded investment from

sales or payoffs of impaired commercial loans. (3) Provision-adjusted net interest income is total net interest income, as reported, less provision. (4) Net

interest margin less (annualized purchase accounting accretion/average interest-earning assets). (5) Net interest margin less (annualized

provision/average interest-earnings assets). Further information on (4) and (5) is provided in the Appendix.

Client Growth and Sales Momentum Provide

Opportunities to Increase Noninterest Revenue

2Q11 vs. 1Q11 highlights

(millions)

2Q10

3Q10

4Q10

1Q11

2Q11

Asset

management

$243

$249

$303

$263

$288

Consumer services

315

328

322

311

333

Corporate services

261

183

370

217

228

Residential

mortgage

179

216

157

195

163

Deposit service

charges

209

164

132

123

131

Client fee income

$1,207

$1,140

$1,284

$1,109

$1,143

Net gains on sales

of securities

147

121

Net OTTI

(94)

(71)

(44)

(34)

(39)

BlackRock

transaction gain

160

Other

217

193

234

343

266

Total noninterest

income

$1,477

$1,383

$1,702

$1,455

$1,452

Asset management fees rose due to

higher earnings from BlackRock, higher

asset values and new clients

Consumer services increased due to

higher volumes of customer-initiated

transactions

Corporate services reflected strong capital

markets activity; 2Q11 impacted by

higher CMSR amortization costs and

impairment due to changes in interest

rates and prepayments

Residential mortgage impacted by lower

loan sales revenue and lower net MSR

hedging gains

Deposit service charges reflected higher

transaction volumes; comparison to prior

year quarter impacted by regulatory

changes

Other decreased primarily due to lower

equity management results and first

quarter insurance recoveries

(1) Asset management fees include the Asset Management Group and BlackRock.

Cautionary Statement Regarding Forward-Looking

Information

Appendix

This presentation includes “snapshot” information about PNC used by way of illustration and is not intended as a full business or financial review. It should not

be viewed in isolation but rather in the context of all of the information made available by PNC in its SEC filings.

We also make statements in this presentation, and we may from time to time make other statements, regarding our outlook for earnings, revenues, expenses,

capital levels, liquidity levels, asset quality and other matters regarding or affecting PNC and its future business and operations that are forward-looking

statements within the meaning of the Private Securities Litigation Reform Act. Forward-looking statements are typically identified by words such as “believe,”

“plan,” “expect,” “anticipate,” “see,” “intend,” “outlook,” “project,” “forecast,” “estimate,” “goal,” “will,” “should” and other similar words and expressions.

Forward-looking statements are subject to numerous assumptions, risks and uncertainties, which change over time.

Forward-looking statements speak only as of the date made. We do not assume any duty and do not undertake to update forward-looking statements. Actual

results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from historical performance.

Our forward-looking statements are subject to the following principal risks and uncertainties.

•

Our businesses, financial results and balance sheet values are affected by business and economic conditions, including the following:

Changes in interest rates and valuations in debt, equity and other financial markets.

Disruptions in the liquidity and other functioning of U.S. and global financial markets.

Actions by Federal Reserve, U.S. Treasury and other government agencies, including those that impact money supply and market interest rates.

Changes in customers’, suppliers’ and other counterparties’ performance and creditworthiness.

Slowing or failure of the current moderate economic recovery.

Continued effects of aftermath of recessionary conditions and uneven spread of positive impacts of recovery on the economy and our

counterparties, including adverse impacts on levels of unemployment, loan utilization rates, delinquencies, defaults and counterparty ability to

meet credit obligations.

Changes in customer preferences and behavior, whether due to changing business and economic conditions, legislative and regulatory initiatives,

or other factors.

•

Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than we are

currently expecting. These statements are based on our current view that the moderate economic recovery is transitioning into a self-sustaining economic

expansion in 2011, with faster economic growth in the second half pushing the unemployment rate lower amidst continued low interest rates.

•

Legal and regulatory developments could have an impact on ability to operate our businesses, financial condition, results of operations, competitive

position, reputation, or pursuit of attractive acquisition opportunities. Reputational impacts could affect matters such as business generation and

retention, liquidity, funding, and ability to attract and retain management. These developments could include:

Changes resulting from legislative and regulatory reforms, including broad-based restructuring of financial industry regulation and changes to laws

and regulations involving tax, pension, bankruptcy, consumer protection, and other industry aspects, and changes in accounting policies and

principles. We will be impacted by extensive reforms provided for in the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-

Frank”) and otherwise growing out of the recent financial crisis, the precise nature, extent and timing of which, and their impact on us, remains

uncertain.

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

Changes to regulations governing bank capital, including due to Dodd-Frank and to Basel III initiatives.

Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries. In

addition to matters relating to PNC’s business and activities, such matters may include proceedings, claims, investigations, or inquiries

relating to pre acquisition business and activities of acquired companies, such as National City. These matters may result in monetary

judgments or settlements or other remedies, including fines, penalties, restitution or alterations in our business practices and in additional

expenses and collateral costs, and may cause reputational harm to PNC following the acquisition and integration of acquired businesses

into ours.

Results of regulatory examination and supervision process, including our failure to satisfy requirements of agreements with governmental

agencies.

Impact on business and operating results of any costs associated with obtaining rights in intellectual property claimed by others and of

adequacy of our intellectual property protection in general.

•

Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including, where

appropriate, through effective use of third-party insurance, derivatives, and capital management techniques, and to meet evolving regulatory

capital standards. In particular, our results currently depend on our ability to manage elevated levels of impaired assets.

•

Business and operating results also include impacts relating to our equity interest in BlackRock, Inc. and rely to a significant extent on

information provided to us by BlackRock. Risks and uncertainties that could affect BlackRock are discussed in more detail by BlackRock in SEC

filings.

•

Our planned acquisition of RBC Bank (USA) presents us with risks and uncertainties related both to the acquisition transaction itself and its

integration into PNC after closing, including:

Closing is dependent on, among other things, receipt of regulatory and other applicable approvals, the timing of which cannot be

predicted with precision at this point and which may not be received at all. The impact of closing on PNC’s financial statements will be

affected by the timing of the transaction.

The transaction (including integration of RBC Bank (USA)’s businesses) may be substantially more expensive to complete than

anticipated. Anticipated benefits, including cost savings and strategic gains, may be significantly harder or take longer to achieve than

expected or may not be achieved in their entirety as a result of unexpected factors or events.

Our ability to achieve anticipated results from this transaction is dependent also on the following factors, in part related to the state of

economic and financial markets: the extent of credit losses in the acquired loan portfolios and the extent of deposit attrition. Also,

litigation and governmental investigations that may be filed or commenced, as a result of this transaction or otherwise, could impact the

timing or realization of anticipated benefits to PNC.

Integration of RBC Bank (USA)’s business and operations into PNC, which will include conversion of RBC Bank (USA)’s different systems

and procedures, may take longer than anticipated or be more costly than anticipated or have unanticipated adverse results relating to

RBC Bank (USA)’s or PNC’s existing businesses. PNC’s ability to integrate RBC Bank (USA) successfully may be adversely affected by the

fact that this transaction will result in PNC entering several markets where PNC does not currently have any meaningful retail presence.

•

In addition to the planned RBC Bank (USA) transaction, we grow our business in part by acquiring from time to time other financial services

companies, financial services assets and related deposits. These other acquisitions often present risks and uncertainties analogous to those

presented by the RBC Bank (USA) transaction as well, in some cases, with risks related to entering into new lines of business.

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

•

Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can affect

market share, deposits and revenues. Industry restructuring in the current environment could also impact our business and financial

performance through changes in counterparty creditworthiness and performance and in competitive and regulatory landscape. Our ability to

anticipate and respond to technological changes can also impact our ability to respond to customer needs and meet competitive demands.

•

Business and operating results can also be affected by widespread disasters, dislocations, terrorist activities or international hostilities

through impacts on the economy and financial markets generally or on us or our counterparties specifically.

We provide greater detail regarding some of these factors in our 2010 Form 10-K and first quarter 2011 Form 10-Q, including Risk Factors

and Risk Management sections of those reports, and our subsequent SEC filings. Our forward-looking statements may also be subject to

other risks and uncertainties, including those we may discuss elsewhere in this presentation or in SEC filings, accessible on the SEC’s website

at www.sec.gov and on our corporate website at www.pnc.com/secfilings. We have included these web addresses as inactive textual

references only. Information on these websites is not part of this document.

Any annualized, proforma, estimated, third party or consensus numbers in this presentation are used for illustrative or comparative purposes

only and may not reflect actual results. Any consensus earnings estimates are calculated based on the earnings projections made by analysts

who cover that company. The analysts’ opinions, estimates or forecasts (and therefore the consensus earnings estimates) are theirs alone,

are not those of PNC or its management, and may not reflect PNC’s or other company’s actual or anticipated results.

Non-GAAP to GAAP Reconcilement

In millions

Adjustments,

pretax

Income taxes

(benefit)

Net income

Average

Assets

Return on

Avg. Assets

Net income and return on avg. assets, as reported

$912

Reported net income, if annualized

$3,658

$261,106

1.40%

In millions

Adjustments,

pretax

Income taxes

(benefit)

Net income

Average

Assets

Return on

Avg. Assets

Net income and return on avg. assets, as reported

$832

Reported net income, if annualized

$3,374

$262,554

1.29%

In millions

Adjustments,

pretax

Income taxes

(benefit)

Net income

Average

Assets

Return on

Avg. Assets

Net income and return on avg. assets, as reported

$820

Reported net income, if annualized

$3,253

$263,558

1.23%

In millions

Adjustments,

pretax

Income taxes

(benefit)

Net income

Average

Assets

Return on

Avg. Assets

Net income and return on avg. assets, as reported

$1,103

Reported net income, if annualized

$4,376

$264,579

1.65%

Adjustments:

Gain on sale of GIS

($639)

$311

(328)

Adjusted net income

$775

Adjusted net income, if annualized

$3,075

$264,579

1.16%

For the three months ended December 31, 2010

For the three months ended September 30, 2010

PNC

believes

that

information

adjusted

for

the

impact

certain

items

may

useful

due

the

extent

which

the

items

are not indicative of our ongoing operations.

(1)

Calculated

using

marginal

federal

income

tax

rate

35%

and

includes

applicable

income

tax

adjustments.

The

after-

tax gain on the sale of GIS also reflects the impact of state income taxes.

For the three months ended March 31, 2011

For the three months ended June 30, 2011

Appendix

Non-GAAP to GAAP Reconcilement

In millions

June 30, 2011

Mar. 31, 2011

Dec. 31, 2010

Sept. 30, 2010

June 30, 2010

Tier 1 common capital

$22,731

$21,976

$21,188

$20,437

$18,173

Reported net income

912

832

820

1,103

803

Reported net income, if annualized

3,658

3,374

3,253

4,376

3,221

Adjustments:

After-tax gain on sale of GIS

(328)

Adjusted net income

775

Adjusted net income, if annualized

3,075

Return on tier 1 common capital

16.1%

15.4%

21.4%

17.7%

Adjusted return on tier 1 common capital

15.0%

In millions

June 30, 2011

June 30, 2010

Tier 1 common capital

$22,731

$18,173

Reported net income

1,744

1,429

Reported net income, if annualized

3,517

2,882

Return on tier 1 common capital

15.5%

15.9%

As of or for the three months ended

PNC

believes

that

return

tier

common

capital

useful

tool

help

measure

and

assess

company's

use

common

equity

and

that

such

information

adjusted

for

the

impact

the

GIS

gain

may

useful

due

the

extent

which

that

item

not

indicative

our

ongoing

operations.

After-tax

adjustments

are

calculated

using

marginal

federal

income

tax

rate

35%

and

include

applicable

income

tax

adjustments.

The

after-tax

gain

the

sale

GIS

also

reflects

the

impact

state

income

taxes. The pre-tax gain on the sale of GIS was $639 million.

As of or for the six months ended

In millions

Adjustments,

pretax

Income taxes

(benefit)

Net income

Average

Assets

Return on

Avg. Assets

Net income and return on avg. assets, as reported

$803

Reported net income, if annualized

$3,221

$264,366

1.22%

PNC

believes

that

information

adjusted

for

the

impact

certain

items

may

useful

due

the

extent

which

the

items

are not indicative of our ongoing operations.

(1) Calculated using a marginal federal income tax rate of 35% and includes applicable income tax adjustments.

For the three months ended June 30, 2010

Appendix

Non-GAAP to GAAP Reconcilement

For the three months ended

$ in millions

June 30, 2011

Mar. 31, 2011

Dec. 31, 2010

Sept. 30, 2010

June 30, 2010

Net interest margin, as reported

3.93%

3.94%

3.93%

3.96%

4.35%

Provision for credit losses

$280

$421

$442

$486

$823

Provision for credit losses, if annualized

$1,123

$1,707

$1,754

$1,928

$3,301

Avg. interest earning assets

$220,742

$224,095

$223,795

$223,677

$224,580

Annualized provision/Avg. interest earning assets

0.51%

0.76%

0.78%

0.86%

1.47%

Provision-adjusted net interest margin (1)

3.42%

3.18%

3.15%

3.10%

2.88%

For the three months ended

$ in millions

June 30, 2011

Mar. 31, 2011

Dec. 31, 2010

Sept. 30, 2010

June 30, 2010

Net interest margin, as reported

3.93%

3.94%

3.93%

3.96%

4.35%

Purchase accounting accretion (1)

$290

$281

$344

$325

$540

Purchase accounting accretion, if annualized

$1,163

$1,140

$1,365

$1,289

$2,166

Avg. interest earning assets

$220,742

$224,095

$223,795

$223,677

$224,580

Annualized purchase accounting accretion/Avg. interest earning assets

0.53%

0.51%

0.61%

0.58%

0.96%

Core net interest margin (2)

3.40%

3.43%

3.32%

3.38%

3.39%

PNC

believes

that

provision-adjusted

net

interest

margin,

non-GAAP

measure,

useful

tool

help

evaluate

the

amount

credit

risk

associated

with interest-earning assets.

(1) The adjustment represents annualized provision for credit losses divided by average interest-earning assets.

(1) Purchase accounting accretion is scheduled purchase accounting accretion plus cash recoveries.

(2)

PNC

believes

that

core

net

interest

margin,

non-GAAP

measure,

useful

tool

help

evaluate

the

impact

purchase

accounting

accretion

net

interest margin. The adjustment represents annualized purchase accounting accretion divided by average interest-earning assets.

Appendix