Electronic presentation slides for earnings release conference call

Cautionary Statement Regarding Forward-Looking

Information and Adjusted Information

This presentation includes “snapshot” information about PNC used by way of illustration. It is not intended as a full business or financial review

and should be viewed in the context of all of the information made available by PNC in its SEC filings. The presentation also contains forward-

looking statements regarding our outlook or expectations relating to PNC’s future business, operations, financial condition, financial performance,

capital and liquidity levels, and asset quality. Forward-looking statements are necessarily subject to numerous assumptions, risks and

uncertainties, which change over time.

The forward-looking statements in this presentation are qualified by the factors affecting forward-looking statements identified in the more

detailed Cautionary Statement included in the Appendix, which is included in the version of the presentation materials posted on our corporate

website at www.pnc.com/investorevents. We provide greater detail regarding some of these factors in our 2009 Form 10-K and 2010 Form 10-

Qs, including in the Risk Factors and Risk Management sections of those reports, and in our subsequent SEC filings (accessible on the SEC’s

website at www.sec.gov and on or through our corporate website at www.pnc.com/secfilings). We have included web addresses here and

elsewhere in this presentation as inactive textual references only. Information on these websites is not part of this presentation.

Future events or circumstances may change our outlook or expectations and may also affect the nature of the assumptions, risks and

uncertainties to which our forward-looking statements are subject. The forward-looking statements in this presentation speak only as of the date

of this presentation. We do not assume any duty and do not undertake to update those statements.

In this presentation, we will sometimes refer to adjusted results to help illustrate the impact of certain types of items, such as the acceleration of

accretion of the remaining issuance discount on our TARP preferred stock in connection with the first quarter 2010 redemption of such stock, our

fourth quarter 2009 gain related to BlackRock’s acquisition of Barclays Global Investors (the “BLK/BGI gain”), our third quarter 2010 gain related

to the sale of PNC Global Investment Servicing Inc. (“GIS”), and integration costs in the 2010 and 2009 periods. This information supplements

our results as reported in accordance with GAAP and should not be viewed in isolation from, or a substitute for, our GAAP results. We believe that

this additional information and the reconciliations we provide may be useful to investors, analysts, regulators and others as they evaluate the

impact of these respective items on our results for the periods presented due to the extent to which the items are not indicative of our ongoing

operations.

In certain discussions, we may also provide information on yields and margins for all interest-earning assets calculated using net interest income

on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned

on taxable investments. We believe this adjustment may be useful when comparing yields and margins for all earning assets. We may also

adjust yields and margins for the ratio of annualized provision for credit related losses to average interest-earning assets. We believe such

adjustments are useful as a tool to help evaluate the amount of credit related risk associated with interest-earning assets. We may also provide

information on pretax pre-provision earnings (total revenue less noninterest expense), as we believe that pretax pre-provision earnings is useful

as a tool to help evaluate the ability to provide for credit costs through operations.

This presentation may also include discussion of other non-GAAP financial measures, which, to the extent not so qualified therein or in the

Appendix, is qualified by GAAP reconciliation information available on our corporate website at www.pnc.com under “About PNC–Investor

Relations.”

Continuing to Build a Great Company

Continued to deliver strong financial results in a challenging environment

High quality and well-positioned balance sheet; increased bank liquidity and

strengthened capital

Credit quality improvement

Businesses continued to grow clients and deepen relationships

(1) 3Q10 adjusted for after-tax integration costs and the after-tax gain on the sale of GIS. YTD10 also adjusted for the impact of the

accelerated accretion of the remaining issuance discount in connection with the redemption of our TARP preferred stock in 1Q10. Further

information is provided in the Appendix.

Diluted EPS from net income

Return on average assets

Net income

As reported

$4.24

$2.07

1.30%

1.65%

$2.6 billion

$1,103 million

YTD10

3Q10

Diluted EPS from net income

Return on average assets

Net income

As adjusted

$4.47

$1.56

1.23%

1.27%

$2.5 billion

$837 million

YTD10

3Q10

3Q10 highlights

Key Financial Take-Aways

2.3x

$1.60

$1.47

2Q10

3.0x

$1.56

$2.07

3Q10

1.8x

Pretax pre-provision earnings

/provision

Strong

earnings,

improved

provision

coverage ratio

$1.12

$1.00

3Q09

Adjusted earnings per diluted common share

Reported earnings per diluted common share

104%

$823

2Q10

108%

$486

3Q10

Improved

credit quality,

reserve level

adequacy

94%

$914

3Q09

Allowance

for

loan

and

lease

losses

to NPLs

Provision for credit losses (millions)

$52.77

8.3%

2Q10

$55.91

9.6%

3Q10

Increased

capital and

higher book

value

$45.52

5.5%

3Q09

Book value per common share

Tier 1 common ratio

(1) 3Q10 adjusted for the after-tax gain on the sale of GIS. All quarters adjusted for after-tax integration costs. (2) Total revenue less

noninterest expense. (3) Includes impairment reserves attributable to purchased impaired loans. NPLs do not include purchased impaired

loans or loans held for sale. See notes to slide 7. (4) Estimated. Further information related to (1), (2) and (3) is provided in the Appendix.

High Quality, Differentiated Balance Sheet

Change from:

($1.6)

1.7

(3.0)

(0.7)

0.4

(0.1)

(2.0)

$2.5

($1.6)

(7.1)

(4.2)

$9.7

June 30,

2010

$260.1

29.4

11.1

39.8

179.2

10.3

40.7

$128.2

$260.1

46.5

150.1

$63.5

Sept. 30,

2010

(2.6)

Other

(7.3)

Preferred equity

($9.7)

Total liabilities and equity

0.5

Borrowed funds

(1.8)

Other time/savings

(7.7)

Total deposits

7.4

Common equity

(7.9)

Retail CDs

$2.0

Transaction deposits

(9.7)

Other assets

(7.4)

Total loans

($9.7)

Total assets

$7.4

Dec. 31,

2009

Investment securities

Category (billions)

Loans to deposits ratio of 84%

Added high quality, short-

duration securities to portfolio

Loan decline driven by loan

pay-offs, sales, net charge-offs

and ongoing soft demand

Continued to grow transaction

deposits while reducing higher

cost brokered and retail CDs

Significant improvement in

common equity

Highlights

Credit Quality Improvement

Accruing loans past due

1,3

Nonperforming loans

1,2

Net charge-offs

4Q09

1Q10

2Q10

3Q10

Allowance

to NPLs

1,2

Loan sales impact

$75

(1) Loans

acquired

from

National

City

that

were

impaired

are

not

included

they

were

recorded

estimated

fair

value

when

acquired

and

are

currently considered performing loans due to the accretion of interest in purchase accounting. (2) Does not include loans held for sale or

foreclosed and other assets. (3) Excludes loans that are government insured/guaranteed, primarily residential mortgages. (4) Includes

impairment reserves attributable to purchased impaired loans.

$5.7

$5.8

$5.1

$4.8

4Q09

1Q10

2Q10

3Q10

$2.4

$2.5

$1.9

$1.4

$.9

$.8

$.6

4Q09

1Q10

2Q10

3Q10

30-89 Days

90 Days +

$614

$840

$691

$835

4Q09

1Q10

2Q10

3Q10

89%

92%

104%

108%

4.24%

4.35%

1.80%

1.34%

1.47%

0.86%

3.96%

4.05%

2.90%

3.10%

2.88%

2.25%

4Q09

1Q10

2Q10

3Q10

Net Interest Income, Provision and

Credit Risk-Adjusted Net Interest Margin

(1) Net interest margin less (annualized provision/average interest-earning assets). Further information is provided in the Appendix.

(2) Purchase accounting adjustments of $29 million and $64 million identified on page 14 of our 2Q10 Form 10-Q. (3) The 3Q10 impact of

loan sales. (4) Additional provision in 2Q10 associated with seriously delinquent loans in the Distressed Assets Portfolio. (5) Additional 2Q10

provision identified on page 10 of our second quarter 2010 Form 10-Q. (6) Refer to the economic assumptions in the Cautionary Statement in

the Appendix.

Margin trend

Net interest margin

Credit risk-adjusted NIM

Net interest income

$2,435

2Q10

($93)

($56)

($71)

3Q10

$2,215

2Q10

adjustments²

Provision

Looking ahead to 4Q10

$823

2Q10

3Q10

Loan

sales³

Annualized provision/average interest-earning assets

$486

We expect net interest income and net

interest margin to trend down but at a much

slower pace than the 2Q10 to 3Q10 decrease

We are optimistic that provision will remain

stable or decline

We expect a relatively stable credit risk-

adjusted net interest margin

Other

($100)

($109)

($128)

Loan

dispositions

Other

2Q10

item

($337)

($220)

Pretax Pre-Provision Earnings

Continued to

Significantly Exceed Credit Costs

$3.6

$2.2

$1.4

$.5

3Q10

(1) Total revenue less noninterest expense. (2) Pretax pre-provision earnings less provision. Represents income from continuing operations

before income taxes and noncontrolling interests on our Consolidated Income Statement. (3) Excludes the BLK/BGI gain of $1.1 billion.

Including the BLK/BGI gain, pretax pre-provision earnings were $2.7 billion, the coverage ratio was 2.6x, and pretax earnings were $1.6 billion.

Further information related to (1), (2) and (3) is provided in the Appendix.

Total

revenue

Noninterest

expense

Pretax

pre-

provision

earnings

Provision

Pretax pre-provision earnings

/provision trend

$500

$1,000

$1,500

$2,000

3Q09

4Q093

1Q10

2Q10

3Q10

Pretax pre-provision earnings

Provision

1.8x

1.5x

2.2x

2.3x

3.0x

$1,087

$954

$899

$552

$725

Pretax

earnings

X= as a multiple of

Framework for Success

Execute on and deliver the PNC

business model

Capitalize on integration opportunities

Emphasize continuous improvement

culture

Leverage credit that meets our

risk/return criteria

Focus on cross selling PNC’s deep

product offerings

Focus “front door”

on risk-adjusted

returns

Leverage “back door”

credit liquidation

capabilities

Maximize credit portfolio value

Reposition deposit gathering

strategies

Action Plans

$1.7 billion

38%

1.78%

84%

Sept. 30, 2010

1.50%+

$1.8 billion

>50%

0.3%-0.5%

80%-90%

Strategic

Objective

Return on

average

assets

(nine months ended)

Key Metrics

Loans to

deposits ratio

(as of)

Provision to

average loans

(provision for nine

months ended,

annualized)

Noninterest

income/total

revenue

(nine months ended)

Acquisition-

related cost

savings

(3Q10 annualized

run rate)

Executing our

strategies

PNC Business

Model

Staying core

funded

Returning to a

moderate risk

profile

Growing high

quality, diverse

revenue

streams

Creating

positive

operating

leverage

= original goal achieved. = new goal established in 2Q10; original goals for annualized acquisition-related cost savings and return on

average assets were $1.2 billion and 1.30%+, respectively. (1) Adjusted for after-tax integration costs, the after-tax gain on the sale of GIS,

and the impact of the accelerated accretion of the remaining issuance discount in connection with the redemption of our TARP preferred stock

in 1Q10. Further information is provided in the Appendix.

1.30% reported

1.23% adjusted

Cautionary Statement Regarding Forward-Looking

Information

Appendix

This presentation includes “snapshot” information about PNC used by way of illustration and is not intended as a full business or financial

review. It should not be viewed in isolation but rather in the context of all of the information made available by PNC in its SEC filings.

We also make statements in this presentation, and we may from time to time make other statements, regarding our outlook or

expectations for earnings, revenues, expenses, capital levels, liquidity levels, asset quality and/or other matters regarding or affecting PNC

that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. Forward-looking statements are

typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “intend,” “outlook,” “estimate,” “forecast,” “will,” “should,”

“project,” “goal” and other similar words and expressions. Forward-looking statements are subject to numerous assumptions, risks and

uncertainties, which change over time.

Forward-looking statements speak only as of the date they are made. We do not assume any duty and do not undertake to update our

forward-looking statements. Actual results or future events could differ, possibly materially, from those that we anticipated in our

forward-looking statements, and future results could differ materially from our historical performance.

Our forward-looking statements are subject to the following principal risks and uncertainties. We provide greater detail regarding some of

these factors in our 2009 Form 10-K and 2010 Form 10-Qs, including in the Risk Factors and Risk Management sections of those reports,

and in our subsequent SEC filings. Our forward-looking statements may also be subject to other risks and uncertainties, including those

that we may discuss elsewhere in this presentation or in our filings with the SEC, accessible on the SEC’s website at www.sec.gov and on

or through our corporate website at www.pnc.com/secfilings. We have included these web addresses as inactive textual references only.

Information on these websites is not part of this document.

•Our businesses and financial results are affected by business and economic conditions, both generally and specifically in the principal

markets in which we operate. In particular, our businesses and financial results may be impacted by:

Changes in interest rates and valuations in the debt, equity and other financial markets;

Disruptions in the liquidity and other functioning of financial markets, including such disruptions in the markets for real estate and

other assets commonly securing financial products;

Actions by the Federal Reserve and other government agencies, including those that impact money supply and market interest

rates;

Changes in our customers’, suppliers’ and other counterparties’ performance in general and their creditworthiness in particular;

A slowing or failure of the moderate economic recovery that began last year;

Continued effects of the aftermath of recessionary conditions and the uneven spread of the positive impacts of the recovery on the

economy in general and our customers in particular, including adverse impact on loan utilization rates as well as delinquencies,

defaults and customer ability to meet credit obligations;

Changes in levels of unemployment; and

Changes in customer preferences and behavior, whether as a result of changing business and economic conditions, climate-related

physical changes or legislative and regulatory initiatives, or other factors.

•A continuation of turbulence in significant portions of the US and global financial markets, particularly if it worsens, could impact our

performance, both directly by affecting our revenues and the value of our assets and liabilities and indirectly by affecting our

counterparties and the economy generally.

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

•We will be impacted by the extensive reforms enacted in the Dodd-Frank Wall Street Reform and Consumer Protection Act. Further, as

much of that Act will require the adoption of implementing regulations by a number of different regulatory bodies, the precise nature,

extent and timing of many of these reforms and the impact on us is still uncertain.

•Financial industry restructuring in the current environment could also impact our business and financial performance as a result of

changes in the creditworthiness and performance of our counterparties and by changes in the competitive and regulatory landscape.

•Our results depend on our ability to manage current elevated levels of impaired assets.

•Given current economic and financial market conditions, our forward-looking financial statements are subject to the risk that these

conditions will be substantially different than we are currently expecting. These statements are based on our current view that the

moderate economic recovery that began last year will continue throughout the rest of 2010 and slowly gather momentum in 2011 amidst

continued low interest rates.

•Legal and regulatory developments could have an impact on our ability to operate our businesses or our financial condition or results of

operations or our competitive position or reputation. Reputational impacts, in turn, could affect matters such as business generation and

retention, our ability to attract and retain management, liquidity, and funding. These legal and regulatory developments could include:

Changes resulting from legislative and regulatory responses to the current economic and financial industry environment;

Other legislative and regulatory reforms, including broad-based restructuring of financial industry regulation as well as changes to

laws and regulations involving tax, pension, bankruptcy, consumer protection, and other aspects of the financial institution industry;

Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries.

In addition to matters relating to PNC’s business and activities, such matters may also include proceedings, claims, investigations, or

inquiries relating to pre-acquisition business and activities of acquired companies such as National City;

The results of the regulatory examination and supervision process, including our failure to satisfy the requirements of agreements

with governmental agencies;

Changes in accounting policies and principles;

Changes resulting from legislative and regulatory initiatives relating to climate change that have or may have a negative impact on

our customers’ demand for or use of our products and services in general and their creditworthiness in particular; and

Changes to regulations governing bank capital, including as a result of the so-called “Basel 3” initiatives.

•Our business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses,

including, where appropriate, through the effective use of third-party insurance, derivatives, and capital management techniques, and by

our ability to meet evolving regulatory capital standards.

•The adequacy of our intellectual property protection, and the extent of any costs associated with obtaining rights in intellectual property

claimed by others, can impact our business and operating results.

•Our ability to anticipate and respond to technological changes can have an impact on our ability to respond to customer needs and to

meet competitive demands.

•Our ability to implement our business initiatives and strategies could affect our financial performance over the next several years.

•Our expansion with our National City acquisition in geographic markets and into business operations in areas in which we did not have

significant experience or presence prior to 2009 presents greater risks and uncertainties than were present for us in other recent

acquisitions.

•Competition can have an impact on customer acquisition, growth and retention, as well as on our credit spreads and product pricing,

which can affect market share, deposits and revenues.

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

•Our business and operating results can also be affected by widespread disasters, terrorist activities or international hostilities, either as a

result of the impact on the economy and capital and other financial markets generally or on us or on our customers, suppliers or other

counterparties specifically.

•Also, risks and uncertainties that could affect the results anticipated in forward-looking statements or from historical performance relating

to our equity interest in BlackRock, Inc. are discussed in more detail in BlackRock’s filings with the SEC, including in the Risk Factors

sections of BlackRock’s reports. BlackRock’s SEC filings are accessible on the SEC’s website and on or through BlackRock’s website at

www.blackrock.com. This material is referenced for informational purposes only and should not be deemed to constitute a part of this

document.

We grow our business in part by acquiring from time to time other financial services companies. Acquisitions present us with risks in

addition to those presented by the nature of the business acquired. These include risks and uncertainties related both to the acquisition

transactions themselves and to the integration of the acquired businesses into PNC after closing.

Acquisitions may be substantially more expensive to complete (including unanticipated costs incurred in connection with the integration of

the acquired company) and the anticipated benefits (including anticipated cost savings and strategic gains) may be significantly harder or

take longer to achieve than expected. Acquisitions may involve our entry into new businesses or new geographic or other markets, and

these situations also present risks resulting from our inexperience in those new areas.

As a regulated financial institution, our pursuit of attractive acquisition opportunities could be negatively impacted due to regulatory delays

or other regulatory issues. Regulatory and/or legal issues relating to the pre-acquisition operations of an acquired business may cause

reputational harm to PNC following the acquisition and integration of the acquired business into ours and may result in additional future

costs or regulatory limitations arising as a result of those issues.

Any annualized, proforma, estimated, third party or consensus numbers in this presentation are used for illustrative or comparative

purposes only and may not reflect actual results. Any consensus earnings estimates are calculated based on the earnings projections

made by analysts who cover that company. The analysts’ opinions, estimates or forecasts (and therefore the consensus earnings

estimates) are theirs alone, are not those of PNC or its management, and may not reflect PNC’s or other company’s actual or anticipated

results.

Non-GAAP to GAAP Reconcilement

Appendix

In millions except per share data

Adjustments,

pretax

Income taxes

(benefit)

Net income

attributable to

common

shareholders

Diluted EPS

from net

income

Average

Assets

Return on

Avg. Assets

Net income, diluted EPS, and return on avg. assets, as reported

$1,103

$1,094

$2.07

$264,579

1.65%

Adjustments:

Gain on sale of GIS

$(639)

$311

(328)

(.62)

Integration costs

(34)

.11

Net income, diluted EPS, and return on avg. assets, as adjusted

$837

$828

$1.56

$264,579

1.27%

In millions except per share data

Adjustments,

pretax

Income taxes

(benefit)

Net income

attributable to

common

shareholders

Diluted EPS

from net

income

Net income and diluted EPS, as reported

$803

$786

$1.47

Adjustment:

Integration costs

$100

($35)

.13

Net income and diluted EPS, as adjusted

$868

$851

$1.60

In millions except per share data

Adjustments,

pretax

Income taxes

(benefit)

Net income

attributable to

common

shareholders

Diluted EPS

from net

income

Net income and diluted EPS, as reported

$559

$467

$1.00

Adjustment:

Integration costs

$89

($31)

.12

Net income and diluted EPS, as adjusted

$617

$525

$1.12

For the three months ended September 30, 2010

For the three months ended June 30, 2010

For the three months ended September 30, 2009

PNC believes that information adjusted for the impact of certain items may be useful due to the extent to which the items are not indicative of our ongoing operations.

(1) Calculated using a marginal federal income tax rate of 35% and includes applicable income tax adjustments. The after-tax gain on the sale of GIS also reflects the

impact of state income taxes.

Non-GAAP to GAAP Reconcilement

Appendix

In millions except per share data

Adjustments,

pretax

Income taxes

(benefit)

Net income

attributable to

common

shareholders

Diluted EPS

from net

income

Average

Assets

Return on

Avg. Assets

Net income, diluted EPS, and return on avg. assets, as reported

$2,577

$2,213

$4.24

$265,355

1.30%

Adjustments:

Gain on sale of GIS

$(639)

$311

(328)

(.63)

Integration costs

309

(108)

201

.38

TARP

preferred

stock

accelerated

discount

accretion

250

.48

Net income, diluted EPS, and return on avg. assets, as adjusted

$2,450

$2,336

$4.47

$265,355

1.23%

In millions except per share data

Adjustments,

pretax

Income taxes

(benefit)

Net income

attributable to

common

shareholders

Diluted EPS

from net

income

Net income and diluted EPS, as reported

$1,296

$992

$2.17

Adjustment:

Integration costs

$266

($83)

183

.40

Net income and diluted EPS, as adjusted

$1,479

$1,175

$2.57

(2) Represents accelerated accretion of the remaining issuance discount on redemption of the preferred stock in February 2010.

For the nine months ended September 30, 2010

For the nine months ended September 30, 2009

PNC believes that information adjusted for the impact of certain items may be useful due to the extent to which the items are not indicative of our ongoing operations.

(1) Calculated using a marginal federal income tax rate of 35% and includes applicable income tax adjustments. The after-tax gain on the sale of GIS also reflects the

impact of state income taxes.

Non-GAAP to GAAP Reconcilement

Appendix

For the three months ended

Sept. 30, 2010

June 30, 2010

Mar. 31, 2010

Dec. 31, 2009

Sept. 30, 2009

In millions except ratio and per share data

Total revenue

$3,598

$3,912

$3,763

$4,886

$3,853

Noninterest expense

2,158

2,002

2,113

2,209

2,214

Pretax pre-provision earnings

$1,440

$1,910

$1,650

$2,677

$1,639

Provision

$486

$823

$751

$1,049

$914

Income from continuing operations before income taxes and

noncontrolling

interests (Pretax earnings)

$954

$1,087

$899

$1,628

$725

Pretax pre-provision earnings/provision

3.0

2.3

2.2

2.6

1.8

Gain on BLK/BGI transaction

$1,076

Pretax earnings excluding BLK/BGI gain

$1,601

Pretax pre-provision earnings excluding BLK/BGI gain/provision

1.5

For the three months ended

Sept. 30, 2010

June 30, 2010

Mar. 31, 2010

Dec. 31, 2009

Sept. 30, 2009

Net interest margin

3.96%

4.35%

4.24%

4.05%

3.76%

Provision for credit losses

$486

$823

$751

$1,049

$914

Avg. interest earning assets

$223,677

$224,580

$226,992

$230,998

$235,694

Annualized provision/Avg. interest earning assets

0.86%

1.47%

1.34%

1.80%

1.54%

Credit risk-adjusted net interest margin (1)

3.10%

2.88%

2.90%

2.25%

2.22%

For the nine months ended

Sept. 30, 2010

Sept. 30, 2009

Net interest margin

4.18%

3.72%

Provision for credit losses

$2,060

$2,881

Avg. interest earning assets

$225,071

$241,010

Annualized provision/Avg. interest earning assets

1.22%

1.60%

Credit risk-adjusted net interest margin (1)

2.96%

2.12%

(1) The adjustment represents annualized provision for credit losses divided by average interest-earning assets.

PNC believes that pretax pre-provision earnings, a non-GAAP measure, is useful as a tool to help evaluate the ability to provide for credit costs through operations,

and that information adjusted for the impact of the BLK/BGI gain may be useful to the extent to which that item is not indicative of our ongoing operations.

PNC

believes

that

credit

risk-adjusted

net

interest

margin,

non-GAAP

measure,

useful

tool

help

evaluate

the

amount

credit

risk associated with

interest-earning assets.