The PNC Financial Services Group, Inc.
First Quarter 2010
Earnings Conference Call
April 22, 2010
Exhibit 99.2


2
Cautionary Statement Regarding Forward-Looking
Information and Adjusted Information
This presentation includes “snapshot” information about PNC used by way of illustration.  It is not intended as a full business or financial review
and should be viewed in the context of all of the information made available by PNC in its SEC filings.  The presentation also contains forward-
looking statements regarding our outlook or expectations relating to PNC’s future business, operations, financial condition, financial performance,
capital and liquidity levels, and asset quality.  Forward-looking statements are necessarily subject to numerous assumptions, risks and
uncertainties, which change over time.
The forward-looking statements in this presentation are qualified by the factors affecting forward-looking statements identified in the more
detailed Cautionary Statement included in the Appendix, which is included in the version of the presentation materials posted on our corporate
website at www.pnc.com/investorevents.  We provide greater detail regarding some of these factors in our 2009 Form 10-K, including in the Risk
Factors and Risk Management sections of that report, and in our subsequent SEC filings (accessible on the SEC’s website at www.sec.gov and on
or through our corporate website at www.pnc.com/secfilings).  We have included web addresses here and elsewhere in this presentation as
inactive textual references only.  Information on these websites is not part of this document.
Future events or circumstances may change our outlook or expectations and may also affect the nature of the assumptions, risks and
uncertainties to which our forward-looking statements are subject.  The forward-looking statements in this presentation speak only as of the date
of this presentation.  We do not assume any duty and do not undertake to update those statements.
In this presentation, we will sometimes refer to adjusted results to help illustrate the impact of certain types of items, such as the acceleration of
accretion of the remaining issuance discount on our TARP preferred stock in connection with the first quarter 2010 redemption of such stock, our
fourth quarter 2009 gain related to BlackRock’s acquisition of Barclays Global Investors (the “BLK/BGI gain”), our fourth quarter 2008 conforming
provision for credit losses for National City, and other integration costs in the 2010, 2009 and 2008 periods.  This information supplements our
results as reported in accordance with GAAP and should not be viewed in isolation from, or a substitute for, our GAAP results.  We believe that this
additional information and the reconciliations we provide may be useful to investors, analysts, regulators and others as they evaluate the impact
of these respective items on our results for the periods presented due to the extent to which the items are not indicative of our ongoing
operations.
In certain discussions, we may also provide information on yields and margins for all interest-earning assets calculated using net interest income
on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned
on taxable investments.  We believe this adjustment may be useful when comparing yields and margins for all earning assets.  We may also
provide information on pretax pre-provision earnings (total revenue less noninterest expense), as we believe that pretax pre-provision earnings is
useful as a tool to help evaluate the ability to provide for credit costs through operations.
This presentation may also include discussion of other non-GAAP financial measures, which, to the extent not so qualified therein or in the
Appendix, is qualified by GAAP reconciliation information available on our corporate website at www.pnc.com under “About PNC–Investor
Relations.”


3
Substantial 1Q10 Achievements
Successfully delivered on key strategic objectives while executing the PNC
business model
Delivered strong financial results
-
Well-diversified revenue
-
Disciplined expense management
-
Improved credit costs
Business segments performed well; continued to grow clients and deepen
relationships throughout the footprint
Balance sheet remains well-positioned
$671 million
Net income
$.66 reported
$1.31
adjusted
1.02%
Return on
average assets
Diluted EPS from
net income
1Q10 financial
summary
PNC Continues to Build a Great Company.
PNC Continues to Build a Great Company.
1
(1) Adjusted for the impact of the accelerated accretion of the remaining issuance discount in connection with the redemption of our TARP preferred
stock, and after-tax integration costs. Further information is provided in the Appendix.


4
PNC’s Higher Quality, Differentiated Balance Sheet
$270
22  
8  
14  
$39
$187
12
49
$126
$270
57
157
$56
Dec. 31,
2009
(1) 
13
Other
(7)  
1
Preferred equity
($5)
$265
Total
liabilities
and
equity
$3
$42
Borrowed funds
(1)
11
Other time/savings
($4)
$183
Total deposits
4  
26
Common equity
(3)
46
Retail CDs
$-
$126
Transaction deposits
(7)
50
Other assets
-
157
Total loans
($5)
$265
Total assets
$58
March 31,
2010
$2
Change
Investment securities
Category (billions)
Loans/assets
59%
Investment
securities/assets
22%
Loans/deposits
86%
Duration
of
equity
(1.7) years
March 31, 2010
key statistics
(1) Estimated.
1


5
Key Take-Aways
Strong
earnings
$1.31
$.66
1Q10
4Q09
$.90
Adjusted
earnings
per
diluted
common
share
$2.17
Reported earnings per diluted common share
11%
2%
Nonperforming
loans
-
change
from
prior
quarter
Stabilization of
credit quality, 
reserve level
adequacy
3.38%
1.77%
1Q10
4Q09
3.22%
Allowance
for
loan
and
lease
losses
to
total
loans
2.09%
Net
charge-offs
to
average
loans
Improvement
in the quality
of our capital
structure
8.3%
7.6%
1Q10
4Q09
Proforma
Tier
1
common
ratio
6.0%
Tier 1 common ratio
1
2
4
3
3
(1) 1Q10 adjusted for the impact of the accelerated accretion of the remaining issuance discount in connection with the redemption of our
TARP preferred stock. 4Q09 adjusted for the impact of the BLK/BGI gain. Both quarters adjusted for after-tax integration costs. Further
information is provided in the Appendix. (2) For the three months ended, annualized. (3) Estimated. (4) Proforma ratio reflects the impact
of the pending sale of PNC Global Investment Servicing, which is anticipated to close in the third quarter of 2010 subject to regulatory
approvals and certain other closing conditions. Further information is provided in the Appendix.


6
Pretax
Pre-Provision
Earnings
Substantially
Exceeded Credit Costs
$3.8
$2.1
$.8
1Q10
1Q10 noninterest income mix
Asset
management
$259
Consumer
services
$296
Corporate
services
$268
Residential
mortgage
$147
Deposit
service
charges
$200
19%
21%
14%
19%
11%
Other
$214
16%
Categories in millions
Revenue
Noninterest
expense
Pretax
pre-
provision
earnings
Provision
$.7
Net
income
1
1
$1.7
(1) Total revenue less noninterest expense.  Further information is provided in the Appendix.


7
Maintaining Expense Discipline
Highlights
On pace to capture $1.5 billion in
annualized acquisition-related cost savings
by end of 2010
Continued to successfully manage expense
base while investing for the future
-
1Q10 noninterest expenses down 2%
year over year and 4% linked quarter
Conversions 75% complete through April
-
Client experience highly positive, call
center and branch service levels
exceeded expectations
-
Additional acquisition cost saves remain
to be captured
-
Final branch conversions scheduled for
June 2010, six months ahead of our
original schedule
2009
captured
$800
$1,400
4Q10
goal
$1,500
1Q10
actual
PNC acquisition-related cost saves
annualized


8
Credit Quality Trends
1.01%
1.89%
1.59%
2.09%
1.77%
NCOs/average
loans
$431
$795
$650
$835
$691
Total net charge-offs
Net charge-offs
(millions, except % and
ratio)
2.5x
1.4x
1.9x
1.5x
1.9x
Allowance/annualized NCOs
28%
3.38%
2%
$5,761
$841
$2,464
1Q10
78%
40%
23%
11%
Change from prior quarter
32%
3.22%
$5,671
$884
$2,388
4Q09
Allowance and
marks on purchased
impaired loans
2.51%
2.77%
2.99%
Allowance/loans
40%
38%
37%
Marks as a % of
outstanding purchased
impaired loans
Nonperforming loans
(millions, except %)
Accruing loans past
due 
(millions)
$2,136
$2,195
$2,380
30 –
89 days
$501
$1,043
$875
90 days or more
$2,960
$4,156
$5,126
Total nonperforming loans
2Q09
1Q09    
3Q09
2
1
(1) Excludes loans that are government insured/guaranteed, primarily residential mortgages.  Loans acquired from National City that were
impaired are not included as they were recorded at estimated fair value when acquired and are currently considered performing loans due to
the accretion of interest in purchase accounting. (2) Net charge-offs to average loans percentages are annualized.


9
Improved Quality of Capital Structure
4.9%
Tier 1 common capital ratio
1Q09
1Q10
7.6%
Highlights
Improved quality of capital
-
Common
as
a
%
of
Tier
1
capital
increased
to
77%
from
49%
Capital priorities
-
Maintain strong capital levels
-
Support our clients
-
Invest in our businesses
-
Return capital to shareholders
when appropriate
8.3%
Pro-
forma
1,2
6.0%
4Q09
1
3
Ratios as of quarter end. (1) Estimated. (2) Proforma ratio reflects the impact of the pending sale of PNC Global Investment Servicing, which
is anticipated to close in the third quarter of 2010 subject to regulatory approvals and certain other closing conditions. Further information is
provided in the Appendix. (3) Tier 1 risk-based capital ratio as of 1Q09 was 10.0%.  Estimated Tier 1 risk-based capital ratio as of 1Q10 was
9.9%.
1


Execute on and deliver the PNC
business model
Capitalize on integration opportunities
Emphasize continuous improvement
culture
Leverage
credit
that
meets
our
risk/return criteria
Focus on cross selling PNC’s deep
product offerings
Focus
“front
door”
on
risk-adjusted
returns
Leverage “back door”
credit liquidation
capabilities
Maximize credit portfolio value
Reposition
deposit
gathering
strategies
Action Plans
1.02%
>$1.4 billion
37%
1.9%
(vs. 2.7% in 4Q09)
86%
March 31,
2010
1.30%+
>$1.5 billion
>50%
0.3%-0.5%
80%-90%
Strategic
Objective
Return on
average assets
(three months ended)
Key Metrics
Loans to deposits
ratio
(as of)
Provision to
average loans
(provision for three
months ended,
annualized)
Noninterest
income/total
revenue
(three months ended)
Acquisition-
related cost
savings
(annualized run rate)
Executing our
strategies
PNC Business
Model
Staying core
funded
Returning to a
moderate risk
profile
Growing high
quality, diverse
revenue
streams
Creating
positive
operating
leverage
PNC’s Framework for Success
10


11
Summary
PNC Continues to Build a Great Company.
PNC Continues to Build a Great Company.
The continued execution of PNC’s business
model resulted in a strong start to 2010
PNC’s earnings capacity is expected to deliver
a solid 2010 financial performance
PNC is well-positioned to achieve its strategic
objectives


12
Cautionary Statement Regarding Forward-Looking
Information
Appendix
This presentation includes “snapshot” information about PNC used by way of illustration and is not intended as a full business or financial review.  It
should not be viewed in isolation but rather in the context of all of the information made available by PNC in its SEC filings.
We also make statements in this presentation, and we may from time to time make other statements, regarding our outlook or expectations for
earnings, revenues, expenses, capital levels, liquidity levels, asset quality and/or other matters regarding or affecting PNC that are forward-looking
statements within the meaning of the Private Securities Litigation Reform Act.  Forward-looking statements are typically identified by words such as
“believe,” “plan,” “expect,” “anticipate,” “intend,” “outlook,” “estimate,” “forecast,” “will,” “project” and other similar words and expressions.
Forward-looking statements are subject to numerous assumptions, risks and uncertainties, which change over time.
Forward-looking statements speak only as of the date they are made. We do not assume any duty and do not undertake to update our forward-
looking statements.  Actual results or future events could differ, possibly materially, from those that we anticipated in our forward-looking statements
and future results could differ materially from our historical performance.
Our forward-looking statements are subject to the following principal risks and uncertainties.  We provide greater detail regarding some of these
factors in our 2009 Form 10-K, including in the Risk Factors and Risk Management sections of that report, and in our subsequent SEC filings.  Our
forward-looking statements may also be subject to other risks and uncertainties, including those that we may discuss elsewhere in this presentation
or in our filings with the SEC, accessible on the SEC’s website at www.sec.gov and on or through our corporate website at www.pnc.com/secfilings.
We have included these web addresses as inactive textual references only.  Information on these websites is not part of this document.
Our businesses and financial results are affected by business and economic conditions, both generally and specifically in the principal markets in
which we operate. In particular, our businesses and financial results may be impacted by:
o
Changes in interest rates and valuations in the debt, equity and other financial markets;
o
Disruptions in the liquidity and other functioning of financial markets, including such disruptions in the markets for real estate and other assets
commonly securing financial products;
o
Actions by the Federal Reserve and other government agencies, including those that impact money supply and market interest rates;
o
Changes in our customers’, suppliers’ and other counterparties’ performance in general and their creditworthiness in particular;
o
Changes in levels of unemployment; and
o
Changes in customer preferences and behavior, whether as a result of changing business and economic conditions, climate-related physical
changes or legislative and regulatory initiatives, or other factors.
A continuation of turbulence in significant portions of the US and global financial markets, particularly if it worsens, could impact our performance,
both directly by affecting our revenues and the value of our assets and liabilities and indirectly by affecting our counterparties and the economy
generally.
Our business and financial performance could be impacted as the financial industry restructures in the current environment, both by changes in the
creditworthiness and performance of our counterparties and by changes in the competitive and regulatory landscape.
Given current economic and financial market conditions, our forward-looking financial statements are subject to the risk that these conditions will be
substantially different than we are currently expecting.  These statements are based on our current expectations that interest rates will remain low in
the first half of 2010 but will move upward in the second half of the year and our view that the moderate economic recovery that began last year will
extend through 2010.


13
Cautionary Statement Regarding Forward-Looking
Information (continued)
Appendix
•Legal and regulatory developments could have an impact on our ability to operate our businesses or our financial condition or results of
operations or our competitive position or reputation. Reputational impacts, in turn, could affect matters such as business generation and
retention, our ability to attract and retain management, liquidity, and funding. These legal and regulatory developments could include:
o
Changes resulting from legislative and regulatory responses to the current economic and financial industry environment;
o
Other legislative and regulatory reforms, including broad-based restructuring of financial industry regulation as well as changes to laws
and regulations involving tax, pension, bankruptcy, consumer protection, and other aspects of the financial institution industry;
o
Increased litigation risk from recent regulatory and other governmental developments;
o
Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental inquiries;
o
The results of the regulatory examination and supervision process, including our failure to satisfy the requirements of agreements with
governmental agencies;
o
Changes in accounting policies and principles;
o
Changes resulting from legislative and regulatory initiatives relating to climate change that have or may have a negative impact on our
customers’ demand for or use of our products and services in general and their creditworthiness in particular; and
o
Changes to regulations governing bank capital, including as a result of the so-called “Basel 3” initiatives.
•Our business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including,
where appropriate, through the effective use of third-party insurance, derivatives, and capital management techniques, and by our ability to
meet evolving regulatory capital standards.
•The adequacy of our intellectual property protection, and the extent of any costs associated with obtaining rights in intellectual property
claimed by others, can impact our business and operating results.
•Our ability to anticipate and respond to technological changes can have an impact on our ability to respond to customer needs and to meet
competitive demands.
•Our ability to implement our business initiatives and strategies could affect our financial performance over the next several years.
•Competition can have an impact on customer acquisition, growth and retention, as well as on our credit spreads and product pricing, which
can affect market share, deposits and revenues.
•Our business and operating results can also be affected by widespread natural disasters, terrorist activities or international hostilities, either as
a result of the impact on the economy and capital and other financial markets generally or on us or on our customers, suppliers or other
counterparties specifically.
•Also, risks and uncertainties that could affect the results anticipated in forward-looking statements or from historical performance relating to
our equity interest in BlackRock, Inc. are discussed in more detail in BlackRock’s filings with the SEC, including in the Risk Factors sections of
BlackRock’s reports. BlackRock’s SEC filings are accessible on the SEC’s website and on or through BlackRock’s website at www.blackrock.com.
This material is referenced for informational purposes only and should not be deemed to constitute a part of this document.
In addition, our acquisition of National City Corporation (“National City”) on December 31, 2008 presents us with a number of risks and
uncertainties related both to the acquisition itself and to the integration of the acquired businesses into PNC.  These risks and uncertainties
include the following:
•The anticipated benefits of the transaction, including anticipated cost savings and strategic gains, may be significantly harder or take longer to
achieve than expected or may not be achieved in their entirety as a result of unexpected factors or events.


14
Cautionary Statement Regarding Forward-Looking
Information (continued)
Appendix
Our ability to achieve anticipated results from this transaction is dependent on the state going forward of the economic and financial
markets, which have been under significant stress.  Specifically, we may incur more credit losses from National City’s loan portfolio than
expected.  Other issues related to achieving anticipated financial results include the possibility that deposit attrition or attrition in key client,
partner and other relationships may be greater than expected.
Legal proceedings or other claims made and governmental investigations currently pending against National City, as well as others that
may be filed, made or commenced relating to National City’s business and activities before the acquisition, could adversely impact our
financial results.
Our ability to achieve anticipated results is also dependent on our ability to bring National City’s systems, operating models, and controls
into conformity with ours and to do so on our planned time schedule.  The integration of National City’s business and operations into PNC,
which includes conversion of National City’s different systems and procedures, may take longer than anticipated or be more costly than
anticipated or have unanticipated adverse results relating to National City’s or PNC’s existing businesses.  PNC’s ability to integrate National
City successfully may be adversely affected by the fact that this transaction has resulted in PNC entering several markets where PNC did not
previously have any meaningful retail presence.
In addition to the National City transaction, we grow our business from time to time by acquiring other financial services companies.
Acquisitions in general present us with risks, in addition to those presented by the nature of the business acquired, similar to some or all of
those described above relating to the National City acquisition.
Any annualized, proforma, estimated, third party or consensus numbers in this presentation are used for illustrative or comparative purposes
only and may not reflect actual results.  Any consensus earnings estimates are calculated based on the earnings projections made by
analysts who cover that company.  The analysts’ opinions, estimates or forecasts (and therefore the consensus earnings estimates) are
theirs alone, are not those of PNC or its management, and may not reflect PNC’s or other company’s actual or anticipated results.


15
Impact of Pending Sale of
PNC
Global
Investment
Servicing
1.1
Net intangible assets
1.3
Goodwill and other intangible assets
Elimination of net intangible assets:
Less:
(1.5)
Book equity / intercompany debt
(billions)
$1.6
(0.2)
0.5
(0.3)
0.8
$2.3
Estimated PNC tangible capital improvement
Eligible deferred income taxes on goodwill
and other intangible assets
After-tax gain
Income taxes
Pretax gain
Sales price
Estimated gain and capital enhancement
Appendix
(1) The transaction is currently expected to close in the third quarter of 2010, subject to regulatory approvals and certain other closing
conditions.
1


16
Risk-Based Capital Ratios
1.6
1.6
Net impact of pending 2010 sale of GIS
10.6%
8.3%
Proforma ratios
$24.5
$19.2
Proforma
9.9%
7.6%
Ratios
$17.6
Tier 1 common
$22.9
March 31, 2010 -
Capital
Tier 1 risk-based
$ in billions
(1) Estimated. (2) Pending sale of PNC Global Investment Servicing (“GIS”) is anticipated to occur in the third quarter of 2010 subject to
regulatory approvals and certain other closing conditions.  We believe that the disclosure of these ratios reflecting the estimated impact
of the pending sale of GIS provides additional meaningful information regarding the risk-based capital ratios at that date and the impact
of this event on these ratios.
Appendix
2
1
1


17
Non-GAAP to GAAP Reconcilement
Appendix
For the three months ended, in millions except per share data
Net income, as reported
Adjustments:
Integration costs
TARP
preferred
stock
accelerated
discount
accretion
2
Net income, as adjusted
For the three months ended, in millions except per share data
Net income, as reported
Adjustments:
Gain on BlackRock/BGI transaction
Integration costs
Net income, as adjusted
For the three months ended, in millions except per share data
Net income, as reported
Adjustments:
Integration costs
Net income, as adjusted
(2) Represents accelerated accretion of the remaining issuance discount on redemption of the TARP preferred stock in February 2010.
Adjustments,
pretax
Income taxes
(benefit)
1
Net income
Net income
attributable to
common shareholders
Diluted EPS from
net income
$671
$333
$.66
$113
($40)
73
73
.15
250
.50
$744
$656
$1.31
Adjustments,
pretax
Income taxes
(benefit)
1
Net income
Net income
attributable to
common shareholders
Diluted EPS from
net income
$1,107
$1,011
$2.17
($1,076)
$389
(687)
(687)
(1.49)
155
(54)
101
101
.22
$521
$425
$.90
Adjustments,
pretax
Income taxes
(benefit)
1
Net income
Net income
attributable to
common shareholders
Diluted EPS from
net income
$530
$460
$1.03
$52
($19)
33
33
.08
$563
$493
$1.11
March 31, 2010
December 31, 2009
March 31, 2009
PNC
believes
that
information
adjusted
for
the
impact
of
certain
items
may
be
useful
due
to
the
extent
to
which
the
items
are
not
indicative
of
our
ongoing
operations.
(1) Calculated using a marginal federal income tax rate of 35%. The after-tax gain on the BlackRock/BGI transaction also reflects the impact of state income taxes.


18
Non-GAAP to GAAP Reconcilement
Appendix
Year ended, in millions
Pretax
Income taxes
(benefit)
1
Net income
Reported net income
$2,403
Gain on BlackRock/BGI transation
($1,076)
$389
(687)
Net income excluding gain on BlackRock/BGI transaction
$1,716
Year ended, in millions except percentages
Net income
Average assets
Return on
average assets
Reported 
$2,403
$276,876
0.87%
Excluding gain on BlackRock/BGI transaction
$1,716
$276,876
0.62%
PNC
believes
that
information
adjusted
for
the
impact
of
certain
items
may
be
useful
due
to
the
extent
to
which
the
items
are
not
indicative
of
our
ongoing operations.
December 31, 2009
December 31, 2009
For the three months ended, in millions
Pretax
Income taxes
(benefit)
Net income
Reported net income (loss)
($246)
Conforming
provision
for
credit
losses
-
National
City
$504
($176)
328
Net income excluding conforming provision for credit
losses -
National City
$82
December 31, 2008
PNC
believes
that
information
adjusted
for
the
impact
of
certain
items
may
be
useful
due
to
the
extent
to
which
the
items
are
not
indicative
of
our
ongoing operations.
1
(1) Calculated using a marginal federal income tax rate of 35%. The after-tax gain on the BlackRock/BGI transaction also reflects the impact of state
income taxes.
March 31, 2010
For the three months ended, in millions
Total revenue
$3,763
Noninterest expense
2,113
Pretax pre-provision earnings
$1,650
Provision
$751
Excess of pretax pre-provision earnings over provision
$899
PNC believes that pretax pre-provision earnings is useful as a tool to help evaluate the ability to provide for credit costs through operations.


19
Peer Group of Banks
Appendix
The PNC Financial Services Group, Inc.
PNC
BB&T Corporation
BBT
Bank of America Corporation
BAC
Capital One Financial, Inc.
COF
Comerica Inc.
CMA
Fifth Third Bancorp
FITB
JPMorgan Chase
JPM
KeyCorp
KEY
M&T Bank
MTB
Regions Financial Corporation
RF
SunTrust Banks, Inc.
STI
U.S. Bancorp
USB
Wells Fargo & Co.
WFC
Ticker