Document

Control Room Procedure for Detecting and Preventing the Misuse of Material Non-Public Information by Employees Trading PNC Securities

This procedure applies to the PNC Control Room (“CR”), part of the Enterprise Compliance Programs Team, which supports The PNC Financial Services Group, Inc. (“PNC”) by:

•Administering the corporate preclearance processes and preparing the associated SEC form filings for PNC insiders (i.e., Executive Officers and Board of Directors).

This procedure outlines CR processes in place to detect and prevent employee trading based upon material non-public information (“MNPI”) related to PNC, which is prohibited by Section 10(b) of the Securities Exchange Act of 1934, as amended, and SEC Rule 10b5-1 thereunder, and Section 204A of the Investment Advisors Act of 1940.

CR processes described in this procedure are specific to preventative measures related to employee trading in PNC Securities. The primary system used for performing these functions is the Employee Compliance Manager (“ECM”), a Third-Party, vendor-hosted trade surveillance system.

1.1. Employees are designated in ECM by “class,” i.e., a mechanism for categorizing and imposing personal trading rules to different types of employees, by the CR, in partnership with the Corporate Ethics Office, depending on the scope of material, nonpublic information to which their role may give them access.

1.1.1. Class 1 – Have access to MNPI about PNC and PNC’s publicly traded clients. Must preclear all Securities (with certain exceptions noted in the Ethics and Conduct Insider Trading Policy) and disclose all

1.1.2. Class 2 – Have access to MNPI about PNC. Must preclear only PNC Securities (note exceptions in Ethics and Conduct Insider Trading Policy) and disclose all Accounts holding PNC Securities. All Class 2 are subject to Blackout.

1.1.3. Specific Class 3 Employees – Certain PNC Capital Markets LLC (“PNCCM”) licensed employees are also held to corporate restricted standards, i.e., disclosing all Accounts and preclearing all trades and prohibited from trading PNC Securities during a Blackout because PNCCM often underwrites PNC Securities. When PNCCM is serving as underwriter for PNC, the CR adds PNC to the PNCCM Restricted List (i.e., prohibiting PNCCM employee personal trading in PNC Securities) as is done for any other PNCCM client in this circumstance.

1.2. Each market day when PNC is not in Blackout and prior to market opening, CR sends an email to the Chief Risk Officer, Chief Financial Officer, and Deputy General Counsel (“Approving Executives”) requesting approval for Corporate Restricted Employees to trade PNC Securities. The Chief Ethics Officer serves as an alternative approver, if needed.

1.3. This approval serves as “blanket” approval. The CR must wait for all approvals to be received. Each member will respond “Ok” or, in extremely rare cases, inform the CR that approval cannot be given at this time. Corporate Restricted Employees cannot trade PNC Securities until the CR receives all three responses. CR will follow up as needed to obtain replies.

1.4. Once blanket approval has been received, CR will send a confirmation email to certain contacts in the PNC Legal Department (“Legal”), notifying them that trading in PNC Securities is permitted. During Blackout, Corporate Restricted Employees may not trade PNC Securities. Thus, the CR does not send the approval request at such times.

1.5. Special Circumstances: Periodically, Approving Executives may request to review PNC preclearance submissions individually, as opposed to granting a daily blanket approval. They may not provide a specific reason in order to protect sensitive company information.

1.5.1. In past cases of this nature, Approving Executives have requested that all Corporate Restricted Employees’ previous six months of PNC activity be provided for individual review OR have compiled

and distributed a list of individuals whose preclearance requests for PNC Securities will require individual review (all other Corporate Restricted Employees that are not on the list can be approved provided the other conditions are met).

1.5.2. If Approving Executives review and deny an individual from trading PNC Securities, adhere to the following guidelines:

“Unfortunately, you are currently precluded from trading in PNC Securities due to information that you may know or may be deemed to know. I apologize for the inconvenience. Please contact the Control Room with any questions or concerns.”

1.5.4. Corporate Restricted Employees should not be told ANY specifics of why they are not able to trade. This includes whether there is MNPI related to PNC or the nature of such information (e.g., regulatory news).

1.5.5. Corporate Restricted Employees should not be made aware that any other individual has, or has not, been precleared to trade.

1.5.6. Should questions persist, the CR should direct the individual to contact to the Chief Risk Officer and either the General Counsel or Deputy General Counsel, Corporate and Securities with any questions.

The CR may not advise any individual that is denied preclearance when they will be able to trade UNTIL trading restriction is lifted.

During such periods, CR will track all denied preclearances and may also be asked to provide reporting on these employees to Approving Executives.

Once the CR is informed the restriction is lifted, the CR will then notify the tracked individuals and advise that the preclearance may be re-entered for consideration.

2.1. Employees are to manually enter their own preclearance requests in ECM. CR staff can enter a preclearance on behalf of an employee should there be extenuating circumstances (i.e., system is down at their location, employee is traveling and without system access, etc.). Manual

Preclearance Routing: All preclearance requests involving PNC Securities route for manual review and approval by the CR:

2.1.1 Employee enters the trade details for the intended PNC transaction on the preclearance screen and then answers a series of questions to affirm they are not acting upon PNC MNPI. (See Appendix for extract of questions.)

System is set up to automatically check for PNC options trades and Short Selling PNC Securities during the preclearance process which would result in a denial.

2.1.1 Employee will see the following message displayed on the Preclearance Entry screen – “PreClearance submitted. Your Pre-Clearance request has been submitted and requires further review by the Compliance Department. You will be notified of the approval or denial via email. For validation results please check Transaction id – xxxxxx.”

2.1.2 CR staff must access pending preclearance requests via the “Preclearances Needing Approval (Today)” link on the ECM Dashboard:

2.2.1 If any of the answers are unsatisfactory, contact the employee to make sure they did not mistakenly answer the question incorrectly. If they made a mistake, cancel the request and ask them to re-enter a new request with the correct response. If they did mean to answer “Yes,” request that the employee send an email to the CR detailing their reason for their answer. Work with a Team Lead or the CR Manager and bring in Approving Executive if needed.

2.2.2 Once the employee’s responses to the questions are determined to be satisfactory AND the previous review steps are completed, the preclearance may be approved. To do so, click “Update” next to the preclearance. Detail the steps taken in the review of the preclearance and how the request passed each step of the review. Once the explanation is completed, click “Approve.”

2.3 An approval email will generate to the Corporate Restricted Employee, who can now work with their financial advisor to execute the trade.

3.1. Email preclearance questions to Section 16 individual requesting responses, unless they have already answered through ECM system or over the phone.

3.2. Review and compile the executive’s transaction history of trades involving PNC Securities and recent filings within the past 6 months. CR will work with Legal for instructions if there are any opposite way transactions that would be subject to the short swing profit liability, Rule 16(b).

3.3. Once the executive’s responses are received, send an email to the Approving Executives requesting preclearance approval for the executive. (Note: Use an alternate if one of the Approving Executives is trading.)

3.3.1. Include: 1) the details of the proposed trade, 2) the executive’s 6-month transaction history of trades involving PNC, and 3) the executive’s responses to the preclearance questions.

3.3.2. CR must receive approval from Approving Executives to proceed. In rare instances where one of the Approving Executives are not available to approve, or if the preclearance is for one of them, contact the Chief Ethics Officer as an alternate approver.

3.3.3. Email the Executive Compensation Manager and Associate to ensure the Section 16 individual seeking preclearance will remain within their stock ownership threshold after placing their trade. If the trade will put the Section 16 individual outside their required threshold, that message must be delivered by Executive Compensation.

3.3.4. Once all internal approvals are received, notify the executive (and/or their advisor, if the CR has been contacted) of the approval such that they are permitted to transact.

3.3.5. If the transaction will occur in a Fidelity Account, create a new Fidelity preclearance template, evidencing preclearance approval, and send to Fidelity Executive Services team.

4.1. The CR does not communicate directly with directors as they are non-employees. If a director wants to trade PNC Securities, he/she will contact the Corporate Secretary’s Office (“CSO”). The CR will then be notified by the CSO regarding the director’s request to trade.

4.2. CSO will interact with the director to complete the preclearance process including posing the preclearance questions. CSO will inform CR of preclearance answers.

4.3. CR will then take over and will follow steps outlined in Section 3.2 to obtain the appropriate approvals and trade history.

Blackout occurs as of the 16th day of the last month of each calendar quarter until the second Business Day after PNC releases its earnings results for the previous quarter. During this time, employees are prohibited from purchasing, selling, gifting, and pledging PNC Securities.

CR delivers a notification related to the beginning and end of Blackout (blind copying all Corporate Restricted Employees) approximately a week prior to Blackout commencement and conclusion.

CR updates ECM after 4:00pm Eastern Time the day before Blackout begins so that PNC Securities are restricted from trading. This ensures that should a Corporate Restricted Employee attempt to submit a preclearance for a PNC Security, it would be automatically denied at entry. Further, the transaction would flag next day as a restricted list violation should the Corporate Restricted Employee trade PNC Securities during a Blackout without preclearing.

CR then lifts the restriction after 4:00pm Eastern Time the day before Blackout period ends to allow trading the following market day.

CR staff reviews all transactions in PNC Securities conducted by all monitored personnel by pulling a report of said transactions from the ECM system on a monthly basis. Potential instances of policy violations are escalated to the appropriate group (Corporate Ethics Office, Employee Investigations Services Team, or Employee Relations) for further investigation and decisioning. This is done to identify trading activity that may violate Securities law obligations, PNC’s Code of Business Conduct and Ethics and/or other requirements. Evidence of the review is maintained in the CR shared drive.

If any transactions are identified in which there is potential evidence that the individual received confidential information or MNPI about PNC prior to effecting the trade will be reported to the CR Manager, or designee for further consideration and decision whether:

2.1.2. The Chief Compliance Officer or other applicable risk/compliance First Line of Defense representative of the entity (“1LOD”), Enterprise Compliance Management and Legal, as necessary, to determine if the trade can be dismissed, or if further due diligence is needed.

If, after such discussions, any trade is deemed to be indicative of potential insider trading, the matter shall be escalated to the Corporate Ethics Office to open a formal investigation.

In addition, any other appropriate regulatory notification, such as FINRA reporting, will be pursued in coordination with CR, Legal, Corporate Ethics Office and 1LOD.

1.1.1 “Public” employees face public Securities markets but do not come into contact with MNPI in the execution of their normal job functions. PNC Public-Side employees include, but are not limited to, Asset Management Group, PNC Investments, PNC Capital Markets Sales and Trading, etc.

1.1.2 “Private” employees come into contact with MNPI due to interacting with publicly traded companies in their daily routines. PNC Private-Side employees include, but are not limited to, Debt Capital Markets, Business Credit, etc.

1.1.3 “Other” employees neither come into contact with MNPI nor interact with a public Securities market in their roles. PNC “other” employees include, but are not limited to, Retail bank personnel.

1.2 Realty Services Role: Corporate Workplace Planning (“CWP” or “Realty Services”) staff is required to submit their projects to the CR for review and approval. CWP typically submits project materials to the CR in phases, beginning with a roster of impacted employees, followed by a floor plan indicating the placement of businesses and segments at the location, and a final “Names-to-Seats” diagram with employee names.

1.3 CR Role: CR staff prepare and escalate, as needed, realty project plan evaluations by reviewing location rosters and floor plans to determine employees’ public/private designation, obligations, and appropriateness of seat assignment, including consulting with other disciplines as necessary, when site changes are proposed by Realty Services, to maintain effective physical information barriers between Public- and Private-Side employees, as well as fiduciary records separation. Realty project plan lists, materials analyzed, and review grids are stored on the CR shared drive.

CR identifies and notes on the roster each employee’s designation as public, private, or other using the data in the roster, in conjunction with PNC’s Public and Private Designations chart (Reference: Realty Project Review Job Aid). CR searches for each employee ECM to determine if the employee is monitored.

2.1.1 If monitored, note in the roster the employee’s ECM Corporate Entity, Class, and any access groups or other coding, all of which can indicate the personal trading obligations that apply to that employee or the regulator with jurisdiction, such as whether the employee is a fiduciary or licensed.

2.1.3 If questions, consult with CR Manager or designee and 1LOD or second line of defense personnel. Also, consult “Connections” on the PNC intraweb to see the employee’s supervisory hierarchy and other information about their role.

2.2.1 CR reviews floor plan to ensure physical separation between employees on opposite sides of the information barrier, preferably with private employees behind walls when possible.

2.2.2 When physical separation is not possible due to office size or other constraints, recommend alternative methods including effective management of employee pathways and shared resources (common areas and printers) and placing Private-Side employees in

offices, rather than cubes. As necessary, CR may recommend other remediation measures, e.g., moving employees or constructing walls, although the latter requires additional consultation with CR Manager and CWP for consideration of costs and timing.

2.3.1 Legacy Conditions: A legacy condition exists at a location when Public- and Private-Side employees are already co-located, independent of the current CWP project. Nevertheless, the CR may approve a project without correcting the entirety of the legacy condition, if the changes do not introduce any additional information barrier risk to the site and the project is tracked on the “Legacy List” so that it can be addressed by CWP at a later date.

2.3.2 Expansion Projects: The purpose is to analyze estimated employee counts and/or growth projections for markets beyond the current PNC footprint in a manner similar to a roster review, but without actual employee data. Most, if not all, figures provided for an expansion project are hypothetical; actual hiring practices may change the profile of the site. Include in the analysis a request for the project to be re-submitted at a later date and coordinate with CWP.

2.4.1 The CR summarizes its findings in a review grid that is distributed via email to CWP, and others such as the 1LOD or Legal, if circumstances warrant. Generally, the review grid includes impacted businesses and employees; CR comments, findings, and recommendations; and the project status, including whether it is approved or if more information is needed in order to make a determination.

2.4.2 All materials, correspondence and tracking spreadsheets are maintained in the realty project folder on the CR shared drive. Certain documentation is also maintained on CWP’s SharePoint site.