EX-99.1

Exhibit 99.1

LOGO

THE PNC FINANCIAL SERVICES GROUP, INC.

FINANCIAL SUPPLEMENT

FIRST QUARTER 2014

(Unaudited)

THE PNC FINANCIAL SERVICES GROUP, INC.

FINANCIAL SUPPLEMENT

FIRST QUARTER 2014

(UNAUDITED)


	Page
Consolidated Results:

Income Statement		1
Balance Sheet		2
Capital Ratios		3
Selected Noninterest Income Information		3
Average Balance Sheet		4-5
Details of Net Interest Margin		6
Total and Core Net Interest Income and Net Interest Margin		7
Per Share Related Information		8
Impact to 2013 Periods from Adoption of ASU 2014-01 (Low Income Housing Tax Credits)		8
Loans, Loans Held for Sale and Net Unfunded Commitments		9
Allowances for Credit Losses		10
Purchase Accounting Accretion, Accretable Yield and Valuation of Purchased Impaired Loans		11
Nonperforming Assets and Troubled Debt Restructurings		12-13
Accruing Loans Past Due		14

Business Segment Results:

Descriptions		15
Period End Employees		15
Income and Revenue		16
Retail Banking		17-18
Corporate & Institutional Banking		19-20
Asset Management Group		21
Residential Mortgage Banking		22
Non-Strategic Assets Portfolio		23
Glossary of Terms		24-28

The information contained in this Financial Supplement is preliminary, unaudited and based on data available on April 16, 2014. We have reclassified certain prior period amounts to be consistent with the current period presentation, which we believe is more meaningful to readers of our consolidated financial statements. This information speaks only as of the particular date or dates included in the schedules. We do not undertake any obligation to, and disclaim any duty to, correct or update any of the information provided in this Financial Supplement. Our future financial performance is subject to risks and uncertainties as described in our United States Securities and Exchange Commission (SEC) filings.

BUSINESS

PNC is one of the largest diversified financial services companies in the United States and is headquartered in Pittsburgh, Pennsylvania. PNC has businesses engaged in retail banking, corporate and institutional banking, asset management and residential mortgage banking, providing many of its products and services nationally, as well as other products and services in PNC’s primary geographic markets located in Pennsylvania, Ohio, New Jersey, Michigan, Illinois, Maryland, Indiana, North Carolina, Florida, Kentucky, Washington, D.C., Delaware, Alabama, Virginia, Missouri, Georgia, Wisconsin and South Carolina. PNC also provides certain products and services internationally.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 1

Consolidated Income Statement (Unaudited)


	Three months ended
In millions, except per share data	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Interest Income
Loans	$	1,899		$	1,949		$	1,933		$	1,955		$	2,029
Investment securities		427			434			423			422			470
Other		84			96			92			92			112
Total interest income		2,410			2,479			2,448			2,469			2,611
Interest Expense
Deposits		78			81			84			86			93
Borrowed funds		137			132			130			125			129
Total interest expense		215			213			214			211			222
Net interest income		2,195			2,266			2,234			2,258			2,389
Noninterest Income
Asset management		364			364			330			340			308
Consumer services		290			327			316			314			296
Corporate services (a)		301			301			306			326			277
Residential mortgage (b)		161			271			199			167			234
Service charges on deposits		147			158			156			147			136
Net gains on sales of securities		10			3			21			61			14
Net other-than-temporary impairments (c)		(2	)		-			(2	)		(4	)		(10	)
Other (d)		311			383			360			455			311
Total noninterest income		1,582			1,807			1,686			1,806			1,566
Total revenue		3,777			4,073			3,920			4,064			3,955
Provision For Credit Losses		94			113			137			157			236
Noninterest Expense
Personnel		1,080			1,207			1,181			1,186			1,169
Occupancy		218			211			205			206			211
Equipment		201			197			194			189			183
Marketing		52			66			68			67			45
Other (e)		713			833			746			757			760
Total noninterest expense		2,264			2,514			2,394			2,405			2,368
Income before income taxes and noncontrolling interests		1,419			1,446			1,389			1,502			1,351
Income taxes (e)		359			372			361			387			356
Net income		1,060			1,074			1,028			1,115			995
Less: Net income (loss) attributable to noncontrolling interests (e)		(2	)		13			2			4			(8	)
Preferred stock dividends and discount accretion and redemptions		70			50			71			53			75
Net income attributable to common shareholders	$	992		$	1,011		$	955		$	1,058		$	928
Earnings Per Common Share
Basic	$	1.86		$	1.90		$	1.80		$	2.00		$	1.76
Diluted	$	1.82		$	1.87		$	1.77		$	1.98		$	1.74
Average Common Shares Outstanding
Basic		532			530			529			528			526
Diluted		539			535			534			531			528
Efficiency		60	%		62	%		61	%		59	%		60	%
Noninterest income to total revenue		42	%		44	%		43	%		44	%		40	%
Effective tax rate (f)		25.3	%		25.7	%		26.0	%		25.8	%		26.4	%

For additional information regarding footnotes (a), (b) and (d) below, refer to Selected Noninterest Income Statement Information on page 3.

(a)	Includes commercial mortgage servicing rights valuation adjustments, net of economic hedge.

(b)	Includes benefit/provisions for residential mortgage repurchase obligations.

(c)	Net other-than-temporary impairments for the three months ended December 31, 2013 was less than $.5 million.

(d)	Includes gains on sales of Visa Class B common shares and credit valuations related to customer initiated hedging activities.

(e)	Prior period amounts have been updated to reflect first quarter 2014 adoption of Accounting Standards Update (ASU) 2014-01 related to low income housing tax credits.

(f)	The effective income tax rates are generally lower than the statutory rate due to the relationship of pretax income to tax credits and earnings that are not subject to tax.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 2

Consolidated Balance Sheet (Unaudited)


In millions, except par value	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Assets
Cash and due from banks (a)	$	4,723		$	4,043		$	4,908		$	4,051		$	3,948
Federal funds sold and resale agreements (b)		1,143			1,986			911			1,613			1,274
Trading securities		2,381			3,073			1,603			2,109			2,243
Interest-earning deposits with banks (a) (c)		14,877			12,135			8,047			3,797			1,541
Loans held for sale (b)		2,102			2,255			2,399			3,814			3,295
Investment securities (a)		58,644			60,294			57,260			57,449			59,361
Loans (a) (b)		198,242			195,613			192,856			189,775			186,504
Allowance for loan and lease losses (a)		(3,530	)		(3,609	)		(3,691	)		(3,772	)		(3,828	)
Net loans		194,712			192,004			189,165			186,003			182,676
Goodwill		9,074			9,074			9,074			9,075			9,075
Other intangible assets		2,115			2,216			2,194			2,153			1,921
Equity investments (a) (d) (e)		10,337			10,560			10,178			9,945			10,914
Other (a) (b)		23,315			22,552			22,733			24,297			24,470
Total assets	$	323,423		$	320,192		$	308,472		$	304,306		$	300,718
Liabilities
Deposits
Noninterest-bearing	$	70,063		$	70,306		$	68,747		$	66,708		$	64,652
Interest-bearing		152,319			150,625			147,327			145,571			146,968
Total deposits		222,382			220,931			216,074			212,279			211,620
Borrowed funds
Federal funds purchased and repurchase agreements		3,233			4,289			3,165			4,303			4,000
Federal Home Loan Bank borrowings		13,911			12,912			8,479			8,481			5,483
Bank notes and senior debt		13,861			12,603			11,924			11,177			10,918
Subordinated debt		8,289			8,244			7,829			7,113			7,996
Commercial paper (a)		4,923			4,997			6,994			6,400			6,953
Other (a) (b)		2,589			3,060			1,882			2,390			2,297
Total borrowed funds		46,806			46,105			40,273			39,864			37,647
Allowance for unfunded loan commitments and letters of credit		228			242			235			242			238
Accrued expenses (a) (e)		4,808			4,690			4,621			4,012			4,141
Other (a)		4,281			4,187			4,522			6,032			5,048
Total liabilities		278,505			276,155			265,725			262,429			258,694

Equity
Preferred stock (f)
Common stock - $5 par value
Authorized 800 shares, issued 540, 540, 539, 539, and 538 shares		2,700			2,698			2,695			2,693			2,690
Capital surplus - preferred stock		3,943			3,941			3,940			3,939			3,591
Capital surplus - common stock and other		12,394			12,416			12,310			12,234			12,174
Retained earnings (e)		24,010			23,251			22,474			21,752			20,928
Accumulated other comprehensive income (loss)		656			436			47			45			767
Common stock held in treasury at cost: 6, 7, 7, 8 and 9 shares		(382	)		(408	)		(423	)		(453	)		(552	)
Total shareholders’ equity		43,321			42,334			41,043			40,210			39,598
Noncontrolling interests (e)		1,597			1,703			1,704			1,667			2,426
Total equity		44,918			44,037			42,747			41,877			42,024
Total liabilities and equity	$	323,423		$	320,192		$	308,472		$	304,306		$	300,718

(a)	Amounts include consolidated variable interest entities. Our 2013 Form 10-K included, and our first quarter 2014 Form 10-Q will include, additional information regarding these items.

(b)	Amounts include assets and liabilities for which PNC has elected the fair value option. Our 2013 Form 10-K included, and our first quarter 2014 Form 10-Q will include, additional information regarding these items.

(c)	Amounts include balances held with the Federal Reserve Bank of Cleveland of $14.5 billion, $11.7 billion, $7.6 billion, $3.3 billion and $1.1 billion as of March 31, 2014, December 31, 2013, September 30, 2013, June 30, 2013 and March 31, 2013, respectively.

(d)	Amounts include our equity interest in BlackRock.

(e)	Prior period amounts have been updated to reflect first quarter 2014 adoption of ASU 2014-01 related to low income housing tax credits.

(f)	Par value less than $.5 million at each date.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 3

Capital Ratios (Unaudited)


	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Transitional Basel III (a) (b) (c)
Common equity Tier 1 (d)		10.8	%		N/A			N/A			N/A			N/A
Tier 1 risk-based		12.5			N/A			N/A			N/A			N/A
Total capital risk-based		15.7			N/A			N/A			N/A			N/A
Leverage		11.1			N/A			N/A			N/A			N/A
Basel 1 Ratios (e)
Tier 1 common		N/A			10.5	%		10.3	%		10.1	%		9.8	%
Tier 1 risk-based		N/A			12.4			12.3			12.0			11.6
Total risk-based		N/A			15.8			15.6			15.2			14.9
Leverage		N/A			11.1			11.1			10.9			10.4
Common shareholders’ equity to assets		12.2			12.0			12.0			11.9			12.0
(a) The ratios as of March 31, 2014 are estimated.
(b) Calculated using the regulatory capital methodology applicable to PNC during 2014.
(c) See Capital Ratios discussion in the Banking Regulation and Supervision section of Item 1 Business in our 2013 Form 10-K.
(d) The Basel III common equity Tier 1 capital ratio was previously referred to as the Basel III Tier 1 common capital ratio.
(e) Ratios for the 2013 periods have not been updated to reflect the first quarter 2014 adoption of ASU 2014-01 related to low income housing tax credits.

Selected Noninterest Income Information (Unaudited)
	Three months ended
In millions, except per share data	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Increase (Decrease) to Noninterest Income and Impact on Diluted Earnings per Share
Commercial mortgage servicing rights valuation, net of economic hedge
Pretax	$	11		$	(5	)	$	18		$	44		$	11
After-tax	$	7		$	(3	)	$	11		$	29		$	7
Impact on diluted earnings per share (a)	$	.01		$	(.01	)	$	.02		$	.05		$	.01

Benefit / (provision) for residential mortgage repurchase obligations
Pretax	$	19		$	124		$	6		$	(73	)	$	(4	)
After-tax	$	12		$	81		$	4		$	(48	)	$	(2	)
Impact on diluted earnings per share (a)	$	.02		$	.15		$	.01		$	(.09	)	$	(.00	)

Net gains on sales of securities
Pretax	$	10		$	3		$	21		$	61		$	14
After-tax	$	7		$	2		$	13		$	40		$	9
Impact on diluted earnings per share (a)	$	.01		$	.00		$	.02		$	.08		$	.02

Gains on sales of Visa Class B common shares
Pretax	$	62					$	85		$	83
After-tax	$	40					$	55		$	54
Impact on diluted earnings per share (a)	$	.07					$	.10		$	.10

Credit valuations related to customer-related derivatives activities
Pretax	$	(14	)	$	16		$	(1	)	$	39		$	2
After-tax	$	(9	)	$	11		$	-		$	25		$	1
Impact on diluted earnings per share (a)	$	(.02	)	$	.02		$	(.00	)	$	.05		$	.00

(a)	In calculating impact on diluted earnings per share in the table above, after-tax amounts for the income statement items were calculated using a statutory federal income tax rate of 35%.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 4

Average Consolidated Balance Sheet (Unaudited) (a)


	Three months ended
In millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Assets
Interest-earning assets:
Investment securities
Securities available for sale
Residential mortgage-backed
Agency	$	21,823		$	22,327		$	23,674		$	24,339		$	25,168
Non-agency		5,375			5,539			5,862			5,889			6,025
Commercial mortgage-backed		4,474			4,460			4,349			3,855			3,745
Asset-backed		5,593			5,814			5,962			5,919			5,731
U.S. Treasury and government agencies		4,169			2,507			2,013			2,074			2,715
State and municipal		2,652			2,275			2,354			2,182			2,189
Other debt		2,505			2,523			2,630			2,728			2,649
Corporate stocks and other		409			359			339			304			368
Total securities available for sale		47,000			45,804			47,183			47,290			48,590
Securities held to maturity
Residential mortgage-backed		5,995			5,726			3,794			3,833			4,146
Commercial mortgage-backed		2,748			3,153			3,276			3,521			3,747
Asset-backed		1,004			1,047			1,064			978			826
U.S. Treasury and government agencies		240			238			236			233			231
State and municipal		1,055			1,056			658			640			639
Other		337			341			346			349			352
Total securities held to maturity		11,379			11,561			9,374			9,554			9,941
Total investment securities		58,379			57,365			56,557			56,844			58,531
Loans
Commercial		89,517			88,185			86,456			86,015			83,476
Commercial real estate		21,652			20,587			19,558			18,860			18,850
Equipment lease financing		7,470			7,428			7,296			7,350			7,241
Consumer		63,093			63,203			62,277			61,587			61,411
Residential real estate		14,849			15,180			14,918			14,794			15,121
Total loans		196,581			194,583			190,505			188,606			186,099
Interest-earning deposits with banks		12,157			10,455			4,626			2,063			2,410
Loans held for sale		1,949			2,225			3,071			3,072			3,279
Federal funds sold and resale agreements		1,416			864			664			1,141			1,176
Other		5,296			4,993			4,183			4,376			4,685
Total interest-earning assets		275,778			270,485			259,606			256,102			256,180
Noninterest-earning assets:
Allowance for loan and lease losses		(3,591	)		(3,667	)		(3,761	)		(3,821	)		(3,937	)
Cash and due from banks		3,890			3,904			3,984			3,869			4,055
Other		43,485			43,346			43,371			45,783			47,068
Total assets	$	319,562		$	314,068		$	303,200		$	301,933		$	303,366

(a)	Calculated using average daily balances.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 5

Average Consolidated Balance Sheet (Unaudited) (Continued) (a)


	Three months ended
In millions	March 31 2014		December 31 2013		September 30 2013		June 30 2013		March 31 2013
Liabilities and Equity
Interest-bearing liabilities:
Interest-bearing deposits
Money market	$	74,034	$	73,534	$	70,557	$	69,123	$	69,003
Demand		42,635		41,151		39,866		40,172		39,372
Savings		11,408		11,010		11,007		11,124		10,671
Retail certificates of deposit		20,538		21,138		21,859		22,641		23,488
Time deposits in foreign offices and other time		2,069		2,013		1,804		2,164		2,267
Total interest-bearing deposits		150,684		148,846		145,093		145,224		144,801
Borrowed funds
Federal funds purchased and repurchase agreements		4,250		4,120		2,967		4,132		4,328
Federal Home Loan Bank borrowings		13,100		11,348		8,208		7,218		7,657
Bank notes and senior debt		13,327		12,252		11,256		10,886		10,469
Subordinated debt		8,040		7,900		7,334		7,003		7,249
Commercial paper		4,931		5,297		7,109		7,263		7,967
Other		2,740		2,156		1,792		2,099		2,057
Total borrowed funds		46,388		43,073		38,666		38,601		39,727
Total interest-bearing liabilities		197,072		191,919		183,759		183,825		184,528
Noninterest-bearing liabilities and equity:
Noninterest-bearing deposits		67,679		68,193		66,834		64,749		64,850
Allowance for unfunded loan commitments and letters of credit		241		236		242		238		249
Accrued expenses and other liabilities		10,123		10,622		10,327		10,890		11,858
Equity		44,447		43,098		42,038		42,231		41,881
Total liabilities and equity	$	319,562	$	314,068	$	303,200	$	301,933	$	303,366
(a) Calculated using average daily balances.

Supplemental Average Balance Sheet Information (Unaudited)

Deposits and Common Shareholders’ Equity
Interest-bearing deposits	$	150,684	$	148,846	$	145,093	$	145,224	$	144,801
Noninterest-bearing deposits		67,679		68,193		66,834		64,749		64,850
Total deposits	$	218,363	$	217,039	$	211,927	$	209,973	$	209,651

Transaction deposits	$	184,348	$	182,878	$	177,257	$	174,044	$	173,225

Common shareholders’ equity	$	38,838	$	37,455	$	36,406	$	36,244	$	35,573


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 6

Details of Net Interest Margin (Unaudited) (a)


	Three months ended
	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Average yields/rates
Yield on interest-earning assets
Investment securities
Securities available for sale
Residential mortgage-backed
Agency		2.61	%		2.68	%		2.36	%		2.50	%		2.90	%
Non-agency		4.91			5.14			5.70			5.51			5.40
Commercial mortgage-backed		3.81			3.83			3.82			4.00			4.02
Asset-backed		1.79			1.92			1.87			1.80			1.92
U.S. Treasury and government agencies		1.30			1.36			1.90			1.37			1.65
State and municipal		4.78			4.31			4.24			4.48			4.93
Other debt		2.39			2.30			2.38			2.39			2.58
Corporate stocks and other		.10			.15			.12			.14			.12
Total securities available for sale		2.86			2.96			2.91			2.93			3.16
Securities held to maturity
Residential mortgage-backed		3.55			3.42			3.92			3.26			3.44
Commercial mortgage-backed		4.09			4.28			4.29			4.34			4.71
Asset-backed		1.51			1.57			1.59			1.74			1.80
U.S. Treasury and government agencies		3.77			3.82			3.81			3.80			3.77
State and municipal		5.61			5.65			5.55			4.27			4.23
Other		3.00			4.20			2.90			2.89			2.82
Total securities held to maturity		3.68			3.72			3.86			3.57			3.82
Total investment securities		3.02			3.11			3.06			3.04			3.27

Loans
Commercial		3.50			3.53			3.62			3.71			4.03
Commercial real estate		4.20			4.50			4.64			4.84			5.05
Equipment lease financing		3.64			3.74			3.75			4.41			4.05
Consumer		4.26			4.29			4.31			4.40			4.67
Residential real estate		5.09			5.18			5.00			5.13			5.29
Total loans		3.95			4.02			4.06			4.19			4.45
Interest-earning deposits with banks		.23			.26			.22			.28			.25
Loans held for sale		4.71			5.40			5.34			4.22			6.49
Federal funds sold and resale agreements		.32			.79			1.10			.61			.74
Other		4.02			4.51			4.54			5.26			4.79
Total yield on interest-earning assets		3.58			3.69			3.79			3.91			4.15

Rate on interest-bearing liabilities
Interest-bearing deposits
Money market		.17			.18			.18			.18			.19
Demand		.05			.05			.05			.05			.04
Savings		.08			.08			.10			.10			.10
Retail certificates of deposit		.75			.76			.79			.82			.85
Time deposits in foreign offices and other time		.18			.17			.22			.43			.61
Total interest-bearing deposits		.21			.22			.23			.24			.26

Borrowed funds
Federal funds purchased and repurchase agreements		.11			.14			.15			.14			.16
Federal Home Loan Bank borrowings		.50			.48			.48			.53			.61
Bank notes and senior debt		1.49			1.51			1.71			1.71			1.83
Subordinated debt		2.54			2.63			2.89			2.78			2.83
Commercial paper		.28			.26			.22			.22			.25
Other		2.20			2.44			2.91			2.62			2.28
Total borrowed funds		1.18			1.21			1.33			1.28			1.30
Total rate on interest-bearing liabilities		.44			.44			.46			.46			.48
Interest rate spread		3.14			3.25			3.33			3.45			3.67
Impact of noninterest-bearing sources		.12			.13			.14			.13			.14
Net interest margin		3.26	%		3.38	%		3.47	%		3.58	%		3.81	%

(a)

Calculated as annualized taxable-equivalent net interest income divided by average earning assets. The interest income earned on certain earning assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of yields and margins for all earning assets in calculating net interest margins, in this table we use net interest income on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under generally accepted accounting principles (GAAP) in the Consolidated Income Statement. The taxable-equivalent adjustments to net interest income for the three months ended March 31, 2014, December 31, 2013, September 30, 2013, June 30, 2013 and March 31, 2013, were $46 million, $45 million, $43 million, $40 million and $40 million, respectively.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 7

Total and Core Net Interest Income and Net Interest Margin (Unaudited)

Total and Core Net Interest Income


	Three months ended
In millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Core net interest income (a)	$	2,032		$	2,075		$	2,035		$	2,054		$	2,140
Total purchase accounting accretion (a) (b)		163			191			199			204			249
Total net interest income	$	2,195		$	2,266		$	2,234		$	2,258		$	2,389
(a) We believe that core net interest income, a non-GAAP measure, and purchase accounting accretion are useful in evaluating the components of net interest income. (b) Total purchase accounting accretion includes purchase accounting accretion on purchased impaired loans. Refer to the Accretion - Purchased Impaired Loans table on page 11 for details.

Details of Net Interest Margin (c)

	Three months ended
In millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Average yields/rates
Yield on interest earning assets
Total investment securities		3.02	%		3.11	%		3.06	%		3.04	%		3.27	%
Total loans		3.95			4.02			4.06			4.19			4.45
Other		1.62			2.05			2.96			3.50			3.91
Total yield on interest earning assets		3.58			3.69			3.79			3.91			4.15

Rate on interest-bearing liabilities
Total interest-bearing deposits		.21			.22			.23			.24			.26
Total borrowed funds		1.18			1.21			1.33			1.28			1.30
Total rate on interest-bearing liabilities		.44			.44			.46			.46			.48

Interest rate spread		3.14			3.25			3.33			3.45			3.67
Impact of noninterest-bearing sources		.12			.13			.14			.13			.14
Net interest margin		3.26	%		3.38	%		3.47	%		3.58	%		3.81	%
(c) See note (a) on page 6.

Details of Core Net Interest Margin (d)

	Three months ended
In millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Average yields/rates
Yield on interest earning assets
Total investment securities		2.96	%		3.02	%		2.96	%		2.95	%		3.21	%
Total loans		3.62			3.65			3.68			3.77			3.96
Other		1.64			1.99			2.74			3.69			3.22
Total yield on interest earning assets		3.33			3.40			3.48			3.58			3.75

Rate on interest-bearing liabilities
Total interest-bearing deposits		.23			.24			.26			.27			.29
Total borrowed funds		1.04			1.06			1.18			1.12			1.09
Total rate on interest-bearing liabilities		.43			.43			.45			.45			.46

Interest rate spread		2.90			2.97			3.03			3.13			3.29
Impact of noninterest-bearing sources		.12			.13			.14			.13			.14
Core net interest margin		3.02			3.10			3.17			3.26			3.43
Purchase accounting accretion impact on net interest margin		.24			.28			.30			.32			.38
Net interest margin		3.26	%		3.38	%		3.47	%		3.58	%		3.81	%
(d) We believe that core net interest margin, a non-GAAP measure, is useful as a tool to help evaluate the impact of purchase accounting accretion on net interest margin. To calculate core net interest margin, each calculated margin in the table has been adjusted by annualized purchase accounting accretion divided by average interest-earning assets.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 8

Per Share Related Information (Unaudited)


	Three months ended
In millions, except per share data	March 31 2014			December 31 2013		September 30 2013		June 30 2013		March 31 2013
Basic
Net income	$	1,060		$	1,074	$	1,028	$	1,115	$	995
Less:
Net income (loss) attributable to noncontrolling interests		(2	)		13		2		4		(8	)
Preferred stock dividends and discount accretion and redemptions		70			50		71		53		75
Dividends and undistributed earnings allocated to nonvested restricted shares		3			5		4		5		4

Net income attributable to basic common shares	$	989		$	1,006	$	951	$	1,053	$	924
Basic weighted-average common shares outstanding		532			530		529		528		526
Basic earnings per common share	$	1.86		$	1.90	$	1.80	$	2.00	$	1.76
Diluted
Net income attributable to basic common shares	$	989		$	1,006	$	951	$	1,053	$	924
Less: Impact of BlackRock earnings per share dilution		6			5		4		4		5

Net income attributable to diluted common shares	$	983		$	1,001	$	947	$	1,049	$	919
Basic weighted-average common shares outstanding		532			530		529		528		526
Dilutive potential common shares		7			5		5		3		2

Diluted weighted-average common shares outstanding		539			535		534		531		528
Diluted earnings per common share	$	1.82		$	1.87	$	1.77	$	1.98	$	1.74

Impact to 2013 Periods from Adoption of ASU 2014-01 (Low Income Housing Tax Credits) (Unaudited) (a)

Income Statement


	Three months ended
In millions	December 31 2013			September 30 2013			June 30 2013			March 31 2013
Noninterest Expense
Previously reported	$	2,547		$	2,424		$	2,435		$	2,395
Adjustment from adoption of ASU 2014-01		(33	)		(30	)		(30	)		(27	)
Revised	$	2,514		$	2,394		$	2,405		$	2,368
Net Income
Previously reported	$	1,061		$	1,039		$	1,123		$	1,004
Adjustment from adoption of ASU 2014-01		13			(11	)		(8	)		(9	)
Revised	$	1,074		$	1,028		$	1,115		$	995
Diluted Earnings per Share
Previously reported	$	1.85		$	1.79		$	1.99		$	1.76
Adjustment from adoption of ASU 2014-01		.02			(.02	)		(.01	)		(.02	)
Revised	$	1.87		$	1.77		$	1.98		$	1.74
Efficiency
Previously reported		63	%		62	%		60	%		61	%
Adjustment from adoption of ASU 2014-01		(1	)		(1	)		(1	)		(1	)
Revised		62	%		61	%		59	%		60	%
Effective Tax Rate
Previously reported		24.9	%		23.5	%		23.7	%		24.2	%
Adjustment from adoption of ASU 2014-01		.8			2.5			2.1			2.2
Revised		25.7	%		26.0	%		25.8	%		26.4	%

Balance Sheet

In millions	December 31 2013			September 30 2013			June 30 2013			March 31 2013
Retained Earnings
Previously reported	$	23,325		$	22,561		$	21,828		$	20,993
Adjustment from adoption of ASU 2014-01		(74	)		(87	)		(76	)		(65	)
Revised	$	23,251		$	22,474		$	21,752		$	20,928
(a) We adopted the guidance in ASU 2014-01, Investments - Equity Method and Joint Ventures (Topic 323): Accounting For Investments in Qualified Affordable Housing Projects in the first quarter of 2014. Retrospective application is required.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 9

Details of Loans (Unaudited)


In millions	March 31 2014		December 31 2013		September 30 2013		June 30 2013		March 31 2013
Commercial
Retail/wholesale trade	$	16,157	$	15,530	$	15,178	$	15,192	$	14,784
Manufacturing		17,185		16,208		15,406		15,525		15,349
Service providers		13,576		13,052		12,973		13,267		13,057
Real estate related (a)		10,856		10,729		10,554		10,248		10,274
Financial services (b)		4,720		4,927		5,177		5,326		4,740
Health care		8,836		8,690		8,266		8,228		7,912
Other industries (b)		19,771		19,242		19,436		19,144		18,169
Total commercial (c)		91,101		88,378		86,990		86,930		84,285
Commercial real estate
Real estate projects (d)		14,268		13,613		13,036		12,636		12,596
Commercial mortgage		7,883		7,578		7,095		6,355		6,183
Total commercial real estate		22,151		21,191		20,131		18,991		18,779
Equipment lease financing		7,521		7,576		7,314		7,349		7,240
Total commercial lending		120,773		117,145		114,435		113,270		110,304
Consumer
Home equity
Lines of credit		21,277		21,696		22,043		22,559		23,029
Installment		14,595		14,751		14,548		13,857		13,001
Credit card		4,309		4,425		4,242		4,135		4,081
Other consumer
Education		7,360		7,534		7,711		7,814		8,048
Automobile		10,906		10,827		10,259		9,066		8,716
Other		4,216		4,170		4,226		4,297		4,340
Total consumer		62,663		63,403		63,029		61,728		61,215
Residential real estate
Residential mortgage		14,179		14,418		14,709		14,051		14,217
Residential construction		627		647		683		726		768
Total residential real estate		14,806		15,065		15,392		14,777		14,985
Total consumer lending		77,469		78,468		78,421		76,505		76,200
Total loans (e)	$	198,242	$	195,613	$	192,856	$	189,775	$	186,504
(a) Includes loans to customers in the real estate and construction industries.
(b) Total commercial loans as of December 31, 2013 in the table above reflects a reclassification between Financial services and Other industries related to the wind down of Market Street Funding LLC. The corresponding loan balances as of September 30, 2013 were also reclassified to conform to the December 2013 presentation. There was no impact to periods prior to September 30, 2013.
(c) During the third quarter of 2013, PNC revised its policy to classify commercial loans initiated through a Special Purpose Entity (SPE) to be reported based upon the industry of the sponsor of the SPE. This resulted in a reclassification of loans amounting to $5.5 billion and $4.9 billion at June 30, 2013 and March 31, 2013, respectively, that were previously classified as Financial services to other categories within Commercial Lending.
(d) Includes both construction loans and intermediate financing for projects.
(e) Includes purchased impaired loans:	$	5,824	$	6,106	$	6,398	$	6,778	$	7,073

Details of Loans Held for Sale (Unaudited)

In millions	March 31 2014		December 31 2013		September 30 2013		June 30 2013		March 31 2013
Commercial mortgage	$	732	$	867	$	785	$	1,072	$	895
Residential mortgage		1,088		1,356		1,613		2,353		2,331
Other		282		32		1		389		69
Total	$	2,102	$	2,255	$	2,399	$	3,814	$	3,295

Net Unfunded Commitments (Unaudited)

In millions	March 31 2014		December 31 2013		September 30 2013		June 30 2013		March 31 2013
Net unfunded commitments	$	129,644	$	129,870	$	126,577	$	124,142	$	121,812


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 10

Allowances for Loan and Lease Losses and Unfunded Loan Commitments and Letters of Credit (Unaudited)

Change in Allowance for Loan and Lease Losses


Three months ended - in millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Beginning balance	$	3,609		$	3,691		$	3,772		$	3,828		$	4,036
Gross charge-offs:
Commercial		(85	)		(87	)		(113	)		(81	)		(114	)
Commercial real estate		(18	)		(24	)		(42	)		(51	)		(86	)
Equipment lease financing		(2	)		(2	)		(2	)		(1	)		(3	)
Home equity		(95	)		(114	)		(86	)		(92	)		(194	)
Residential real estate		(8	)		(2	)		(9	)		(43	)		(79	)
Credit card		(43	)		(42	)		(41	)		(45	)		(50	)
Other consumer		(49	)		(52	)		(47	)		(43	)		(43	)
Total gross charge-offs (a)		(300	)		(323	)		(340	)		(356	)		(569	)
Recoveries:
Commercial		51			65			54			66			63
Commercial real estate		20			23			24			33			13
Equipment lease financing		3			3			3			4			6
Home equity		19			18			18			24			13
Residential real estate		(1	)		6			(2	)		1			(1	)
Credit card		5			5			6			6			5
Other consumer		17			14			13			14			14
Total recoveries		114			134			116			148			113
Net (charge-offs) recoveries:
Commercial		(34	)		(22	)		(59	)		(15	)		(51	)
Commercial real estate		2			(1	)		(18	)		(18	)		(73	)
Equipment lease financing		1			1			1			3			3
Home equity		(76	)		(96	)		(68	)		(68	)		(181	)
Residential real estate		(9	)		4			(11	)		(42	)		(80	)
Credit card		(38	)		(37	)		(35	)		(39	)		(45	)
Other consumer		(32	)		(38	)		(34	)		(29	)		(29	)
Total net charge-offs		(186	)		(189	)		(224	)		(208	)		(456	)
Provision for credit losses		94			113			137			157			236
Other		(1	)		1			(1	)		(1	)
Net change in allowance for unfunded loan commitments and letters of credit		14			(7	)		7			(4	)		12
Ending balance	$	3,530		$	3,609		$	3,691		$	3,772		$	3,828
Supplemental Information
Net charge-offs to average loans (for the three months ended) (annualized) (a)		.38	%		.39	%		.47	%		.44	%		.99	%
Allowance for loan and lease losses to total loans		1.78			1.84			1.91			1.99			2.05
Commercial lending net charge-offs	$	(31	)	$	(22	)	$	(76	)	$	(30	)	$	(121	)
Consumer lending net charge-offs		(155	)		(167	)		(148	)		(178	)		(335	)
Total net charge-offs	$	(186	)	$	(189	)	$	(224	)	$	(208	)	$	(456	)
Net charge-offs to average loans
Commercial lending		.11	%		.08	%		.27	%		.11	%		.45	%
Consumer lending		.81			.85			.76			.93			1.78

(a)

Pursuant to alignment with interagency guidance on practices for loans and lines of credit related to consumer lending in the first quarter of 2013, additional charge-offs of $134 million were taken. Excluding the impact of these additional charge-offs, annualized net charge-offs to average loans for the first quarter of 2013 was 0.70%.

Change in Allowance for Unfunded Loan Commitments and Letters of Credit


Three months ended - in millions	March 31 2014			December 31 2013		September 30 2013			June 30 2013		March 31 2013
Beginning balance	$	242		$	235	$	242		$	238	$	250
Net change in allowance for unfunded loan commitments and letters of credit		(14	)		7		(7	)		4		(12	)
Ending balance	$	228		$	242	$	235		$	242	$	238


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 11

Purchase Accounting Accretion, Accretable Yield and Valuation of Purchased Impaired Loans (Unaudited)

Accretion - Purchased Impaired Loans


	Three months ended
In millions	March 31 2014			December 31 2013			March 31 2013
Impaired loans
Scheduled accretion	$	125		$	128		$	157
Reversal of contractual interest on impaired loans		(68	)		(64	)		(85	)
Scheduled accretion net of contractual interest		57			64			72
Excess cash recoveries		29			28			50
Total impaired loans	$	86		$	92		$	122

Purchased Impaired Loans - Accretable Yield


In millions
January 1, 2014	$	2,055		January 1, 2013	$	2,166
Scheduled accretion		(125	)	Scheduled accretion		(157	)
Excess cash recoveries		(29	)	Excess cash recoveries		(50	)
Net reclassifications to accretable from non-accretable and other activity (a)		87		Net reclassifications to accretable from non-accretable and other activity (a)		213
March 31, 2014 (b)	$	1,988		March 31, 2013	$	2,172
(a) 95% and 52% of the net reclassifications for the quarters ended March 31, 2014 and 2013, respectively, were driven by the consumer portfolio and were due to improvements of cash expected to be collected on both RBC Bank (USA) and National City loans in future periods. The remaining net reclassifications were predominantly due to future cash flow changes in the commercial portfolio.
(b) As of March 31, 2014, we estimate that the reversal of contractual interest on purchased impaired loans will total approximately $1.1 billion in future periods. This will offset the total net accretable interest in future interest income of $2.0 billion on purchased impaired loans.

Valuation of Purchased Impaired Loans


	March 31, 2014					December 31, 2013
Dollars in millions	Balance			Net Investment		Balance			Net Investment
Commercial and commercial real estate loans:
Outstanding balance	$	799				$	937
Purchased impaired mark		(230	)				(264	)

Recorded investment		569					673
Allowance for loan losses		(123	)				(133	)

Net investment		446			56%		540			58%

Consumer and residential mortgage loans:
Outstanding balance		5,345					5,548
Purchased impaired mark		(90	)				(115	)

Recorded investment		5,255					5,433
Allowance for loan losses		(825	)				(871	)

Net investment		4,430			83%		4,562			82%

Total purchased impaired loans:
Outstanding balance		6,144					6,485
Purchased impaired mark		(320	)				(379	)

Recorded investment		5,824					6,106
Allowance for loan losses		(948	)				(1,004	)

Net investment	$	4,876			79%	$	5,102			79%


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 12

Details of Nonperforming Assets (Unaudited)

Nonperforming Assets by Type


In millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
Nonperforming loans, including TDRs (a)
Commercial lending
Commercial
Retail/wholesale trade	$	49		$	57		$	72		$	63		$	62
Manufacturing		63			58			61			62			75
Service providers		90			108			109			110			112
Real estate related (b)		122			124			142			163			161
Financial services		5			7			11			14			13
Health care		17			19			26			24			21
Other industries		91			84			77			85			98
Total commercial		437			457			498			521			542
Commercial real estate
Real estate projects		401			436			493			516			606
Commercial mortgage		79			82			105			123			138
Total commercial real estate		480			518			598			639			744
Equipment lease financing		6			5			6			7			9
Total commercial lending		923			980			1,102			1,167			1,295
Consumer lending (c)
Home equity (d)		1,117			1,139			1,137			1,131			1,088
Residential real estate
Residential mortgage (d)		829			890			891			947			952
Residential construction		13			14			11			15			13
Credit card		4			4			4			4			6
Other consumer (d)		61			61			61			57			68
Total consumer lending		2,024			2,108			2,104			2,154			2,127
Total nonperforming loans (e)		2,947			3,088			3,206			3,321			3,422
OREO and foreclosed assets
Other real estate owned (OREO) (f)		343			360			403			432			472
Foreclosed and other assets		14			9			13			25			33
Total OREO and foreclosed assets		357			369			416			457			505
Total nonperforming assets	$	3,304		$	3,457		$	3,622		$	3,778		$	3,927
Nonperforming loans to total loans		1.49	%		1.58	%		1.66	%		1.75	%		1.83	%
Nonperforming assets to total loans, OREO and foreclosed assets		1.66			1.76			1.87			1.99			2.10
Nonperforming assets to total assets		1.02			1.08			1.17			1.24			1.31
Allowance for loan and lease losses to nonperforming loans (g)		120			117			115			114			112

(a)	See analysis of troubled debt restructurings (TDRs) on page 13.

(b)	Includes loans related to customers in the real estate and construction industries.

(c)	Excludes most consumer loans and lines of credit, not secured by residential real estate, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.

(d)

Pursuant to alignment with interagency guidance on practices for loans and lines of credit related to consumer lending in the first quarter of 2013, nonperforming home equity loans increased $214 million, nonperforming residential mortgage loans increased $187 million and nonperforming other consumer loans increased $25 million. Charge-offs were taken on these loans where the fair value less costs to sell the collateral was less than the recorded investment of the loan and were $134 million.

(e)	Nonperforming loans exclude certain government insured or guaranteed loans, loans held for sale, loans accounted for under the fair value option and purchased impaired loans.

(f)

OREO excludes $238 million, $245 million, $264 million, $311 million and $383 million at March 31, 2014, December 31, 2013, September 30, 2013, June 30, 2013 and March 31, 2013, respectively, related to residential real estate that was acquired by us upon foreclosure of serviced loans as they are insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA) or guaranteed by the department of Housing and Urban Development.

(g)	The allowance for loan and lease losses includes impairment reserves attributable to purchased impaired loans.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 13

Details of Nonperforming Assets and Troubled Debt Restructurings (Unaudited)

Change in Nonperforming Assets (a)


In millions	January 1, 2014 - March 31, 2014			October 1, 2013 - December 31, 2013			July 1, 2013 - September 30, 2013			April 1, 2013 - June 30, 2013			January 1, 2013 - March 31, 2013
Beginning balance	$	3,457		$	3,622		$	3,778		$	3,927		$	3,794
New nonperforming assets		633			836			863			773			1,032
Charge-offs and valuation adjustments		(152	)		(223	)		(220	)		(216	)		(343	)
Principal activity, including paydowns and payoffs		(323	)		(556	)		(483	)		(328	)		(258	)
Asset sales and transfers to loans held for sale		(85	)		(115	)		(117	)		(146	)		(114	)
Returned to performing status		(226	)		(107	)		(199	)		(232	)		(184	)
Ending balance	$	3,304		$	3,457		$	3,622		$	3,778		$	3,927

(a)

In the third and fourth quarters of 2013, amounts related to (i) New nonperforming assets, (ii) Principal activity, including paydowns and payoffs, and (iii) Returned to performing status were misstated. The original reported amounts for third quarter 2013 were (i) $824 million, (ii) ($289) million, and (iii) ($354) million respectively and for the fourth quarter 2013 (i) $714 million, (ii) ($141) million and (iii) ($400) million respectively. These updates did not impact the beginning or ending nonperforming asset balances and are corrected in the table.

Largest Individual Nonperforming Assets at March 31, 2014 (a)


In millions
Ranking	Outstandings		Industry
1	$	35	Real Estate, Rental and Leasing
2		20	Manufacturing
3		19	Mining, Quarrying, and Oil and Gas
4		15	Real Estate, Rental and Leasing
5		15	Construction
6		13	Real Estate, Rental and Leasing
7		11	Other Services
8		11	Real Estate, Rental and Leasing
9		10	Real Estate, Rental and Leasing
10		8	Construction
Total	$	157
As a percent of total nonperforming assets 5%

(a)	Amounts shown are not net of related allowance for loan and lease losses, if applicable.

Summary of Troubled Debt Restructurings


In millions	March 31 2014		December 31 2013		September 30 2013		June 30 2013		March 31 2013
Total consumer lending	$	2,134	$	2,161	$	2,221	$	2,243	$	2,231
Total commercial lending		579		578		581		599		610
Total TDRs	$	2,713	$	2,739	$	2,802	$	2,842	$	2,841
Nonperforming	$	1,405	$	1,511	$	1,451	$	1,531	$	1,517
Accruing (a)		1,151		1,062		1,178		1,103		1,103
Credit card		157		166		173		208		221
Total TDRs	$	2,713	$	2,739	$	2,802	$	2,842	$	2,841

Loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties are considered troubled debt restructurings (TDRs). TDRs typically result from our loss mitigation activities and include rate reductions, principal forgiveness, postponement/reduction of scheduled amortization, and extensions, which are intended to minimize economic loss and to avoid foreclosure or repossession of collateral. Certain consumer government insured or guaranteed loans which were evaluated for TDR consideration, loans held for sale, loans accounted for under the fair value option, and pooled purchased impaired loans are not classified as TDRs.

(a)

Accruing loans have demonstrated a period of at least six months of current performance under the restructured terms and are excluded from nonperforming loans. Loans where borrowers have been discharged from bankruptcy and have not formally reaffirmed their loan obligation are generally not returned to accrual status.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 14

Accruing Loans Past Due (Unaudited)

Accruing Loans Past Due 30 to 59 Days (a) (b)


	Amount									Percent of Total Outstandings
Dollars in millions	Mar. 31 2014		Dec. 31 2013		Sept. 30 2013		Jun. 30 2013		Mar. 31 2013	Mar. 31 2014			Dec. 31 2013			Sept. 30 2013			Jun. 30 2013			Mar. 31 2013
Commercial	$	93	$	81	$	73	$	85	$ 163		.10	%		.09	%		.08	%		.10	%		.19	%
Commercial real estate		35		54		54		66	111		.16			.25			.27			.35			.59
Equipment lease financing		17		31		6		2	34		.23			.41			.08			.03			.47
Home equity		76		86		88		76	86		.21			.24			.24			.21			.24
Residential real estate
Non government insured		101		112		118		120	145		.68			.74			.77			.81			.97
Government insured		82		105		109		110	114		.55			.70			.71			.74			.76
Credit card		26		29		30		27	30		.60			.66			.71			.65			.74
Other consumer
Non government insured		51		62		56		52	49		.23			.28			.25			.25			.23
Government insured		149		154		170		148	162		.66			.68			.77			.70			.77
Total	$	630	$	714	$	704	$	686	$ 894		.32			.37			.37			.36			.48

Accruing Loans Past Due 60 to 89 Days (a) (b)

	Amount									Percent of Total Outstandings
Dollars in millions	Mar. 31 2014		Dec. 31 2013		Sept. 30 2013		Jun. 30 2013		Mar. 31 2013	Mar. 31 2014			Dec. 31 2013			Sept. 30 2013			Jun. 30 2013			Mar. 31 2013
Commercial	$	20	$	20	$	37	$	53	$ 35		.02	%		.02	%		.04	%		.06	%		.04	%
Commercial real estate		25		11		31		22	36		.11			.05			.15			.12			.19
Equipment lease financing				2		1		4	1					.03			.01			.05			.01
Home equity		32		34		32		29	33		.09			.09			.09			.08			.09
Residential real estate
Non government insured		27		30		31		29	41		.18			.20			.20			.20			.27
Government insured		43		57		57		79	86		.29			.38			.37			.53			.57
Credit card		19		19		19		19	20		.44			.43			.45			.46			.49
Other consumer
Non government insured		16		18		18		14	15		.07			.08			.08			.07			.07
Government insured		104		94		106		100	86		.46			.42			.48			.47			.41
Total	$	286	$	285	$	332	$	349	$ 353		.14			.15			.17			.18			.19

Accruing Loans Past Due 90 Days or More (a) (b)

	Amount									Percent of Total Outstandings
Dollars in millions	Mar. 31 2014		Dec. 31 2013		Sept. 30 2013		Jun. 30 2013		Mar. 31 2013	Mar. 31 2014			Dec. 31 2013			Sept. 30 2013			Jun. 30 2013			Mar. 31 2013
Commercial	$	28	$	42	$	33	$	31	$ 27		.03	%		.05	%		.04	%		.04	%		.03	%
Commercial real estate				2		3			3					.01			.01						.02
Equipment lease financing						2											.03
Residential real estate
Non government insured		30		35		35		50	59		.20			.23			.23			.34			.39
Government insured		924		1,025		1,187		1,326	1,458		6.24			6.80			7.71			8.97			9.73
Credit card		31		34		31		33	35		.72			.77			.73			.80			.86
Other consumer
Non government insured		13		14		13		12	13		.06			.06			.06			.06			.06
Government insured		284		339		329		310	311		1.26			1.50			1.48			1.46			1.47
Total	$	1,310	$	1,491	$	1,633	$	1,762	$ 1,906		.66			.76			.85			.93			1.02

(a)	Excludes loans held for sale and purchased impaired loans.

(b)

Pursuant to alignment with interagency guidance on practices for loans and lines of credit related to consumer lending in the first quarter of 2013, accruing consumer loans past due 30 - 59 days decreased $44 million, accruing consumer loans past due 60—89 days decreased $36 million and accruing consumer loans past due 90 days or more decreased $315 million, of which $295 million related to residential real estate government insured loans. As part of this alignment, these loans were moved into nonaccrual status.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 15

Business Segment Descriptions (Unaudited)

Retail Banking provides deposit, lending, brokerage, investment management and cash management services to consumer and small business customers within our primary geographic markets. Our customers are serviced through our branch network, ATMs, call centers, online banking and mobile channels. The branch network is located primarily in Pennsylvania, Ohio, New Jersey, Michigan, Illinois, Maryland, Indiana, North Carolina, Florida, Kentucky, Washington, D.C., Delaware, Alabama, Virginia, Missouri, Georgia, Wisconsin and South Carolina.

Corporate & Institutional Banking provides lending, treasury management, and capital markets-related products and services to mid-sized and large corporations, government and not-for-profit entities. Lending products include secured and unsecured loans, letters of credit and equipment leases. Treasury management services include cash and investment management, receivables management, disbursement services, funds transfer services, information reporting, and global trade services. Capital markets-related products and services include foreign exchange, derivatives, securities, loan syndications and mergers and acquisitions advisory and related services to middle-market companies. We also provide commercial loan servicing, and real estate advisory and technology solutions, for the commercial real estate finance industry. Products and services are generally provided within our primary geographic markets, with certain products and services offered nationally and internationally.

Asset Management Group includes personal wealth management for high net worth and ultra high net worth clients and institutional asset management. Wealth management products and services include investment and retirement planning, customized investment management, private banking, tailored credit solutions, and trust management and administration for individuals and their families. Institutional asset management provides investment management, custody administration and retirement administration services. Institutional clients include corporations, unions, municipalities, non-profits, foundations and endowments, primarily located in our geographic footprint.

Residential Mortgage Banking directly originates first lien residential mortgage loans on a nationwide basis with a significant presence within the retail banking footprint, and originates loans through majority owned affiliates. Mortgage loans represent loans collateralized by one-to-four-family residential real estate. These loans are typically underwritten to government agency and/or third-party standards, and sold, servicing retained, to secondary mortgage conduits of FNMA, FHLMC, Federal Home Loan Banks and third-party investors, or are securitized and issued under the GNMA program. The mortgage servicing operation performs all functions related to servicing mortgage loans, primarily those in first lien position, for various investors and for loans owned by PNC.

Non-Strategic Assets Portfolio includes a consumer portfolio of mainly residential mortgage and brokered home equity loans and lines of credit and a small commercial loan and lease portfolio. We obtained a significant portion of these non-strategic assets through acquisitions of other companies.

BlackRock is a leader in investment management, risk management and advisory services for institutional and retail clients worldwide. BlackRock provides diversified investment management services to institutional clients, intermediary investors and individual investors through various investment vehicles. Investment management services primarily consist of the management of equity, fixed income, multi-asset class, alternative investment and cash management products. BlackRock offers its investment products in a variety of vehicles, including open-end and closed-end mutual funds, iShares^® exchange-traded funds (ETFs), collective investment trusts and separate accounts. In addition, BlackRock provides market risk management, financial markets advisory and enterprise investment system services to a broad base of clients. Financial markets advisory services include valuation services relating to illiquid securities, dispositions and workout assignments (including long-term portfolio liquidation assignments), risk management and strategic planning and execution. We hold an equity investment in BlackRock, which is a key component of our diversified revenue strategy. BlackRock is a publicly traded company, and additional information regarding its business is available in its filings with the Securities and Exchange Commission (SEC). At March 31, 2014, our economic interest in BlackRock was 22%.

Period End Employees



	March 31 2014		December 31 2013		September 30 2013		June 30 2013		March 31 2013
Full-time employees
Retail Banking		22,104		22,226		22,192		22,476		22,985
Other full-time employees (a)		27,740		27,695		27,973		27,975		27,957
Total full-time employees		49,844		49,921		50,165		50,451		50,942
Part-time employees
Retail Banking		3,761		4,030		4,194		4,394		4,496
Other part-time employees (a)		510		482		575		935		734
Total part-time employees		4,271		4,512		4,769		5,329		5,230
Total		54,115		54,433		54,934		55,780		56,172

(a)	Includes period end employees for all businesses other than Retail Banking and includes operations, technology and staff services employees other than staff directly employed by Retail Banking.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 16

Summary of Business Segment Income and Revenue (Unaudited) (a) (b)


	Three months ended
In millions Income (Loss)	March 31 2014			December 31 2013		September 30 2013		June 30 2013		March 31 2013
Retail Banking (c)	$	158		$	107	$	165	$	158	$	120
Corporate & Institutional Banking		523			569		542		612		541
Asset Management Group		37			36		47		36		43
Residential Mortgage Banking (d)		(4	)		55		28		20		45
Non-Strategic Assets Portfolio		110			118		121		60		79
Other, including BlackRock (b) (e)		236			189		125		229		167
Net income	$	1,060		$	1,074	$	1,028	$	1,115	$	995
Revenue
Retail Banking (c)	$	1,494		$	1,500	$	1,563	$	1,554	$	1,483
Corporate & Institutional Banking		1,298			1,389		1,356		1,420		1,341
Asset Management Group		270			269		262		254		255
Residential Mortgage Banking (d)		206			327		254		228		291
Non-Strategic Assets Portfolio		148			167		181		175		219
Other, including BlackRock (b) (e)		361			421		304		433		366
Total revenue	$	3,777		$	4,073	$	3,920	$	4,064	$	3,955

(a)	Our business information is presented based on our internal management reporting practices. We periodically refine our internal methodologies as management reporting practices are enhanced.

(b)	We consider BlackRock to be a separate reportable business segment but have combined its results with Other for this presentation. Our first quarter 2014 Form 10-Q will include additional information regarding BlackRock.

(c)	Includes gains on sales of a portion of Visa Class B common shares in the first quarter of 2014 and the second and third quarters of 2013. For more information, refer to Selected Noninterest Income Information on page 3.

(d)	Includes benefit/provision for residential mortgage repurchase obligations. For more information, refer to Selected Noninterest Income Information on page 3.

(e)

Includes earnings and gains or losses related to PNC’s equity interest in BlackRock and residual activities that do not meet the criteria for disclosure as a separate reportable business, such as gains or losses related to BlackRock transactions, integration costs, asset and liability management activities including net securities gains or losses, other-than-temporary impairment of investment securities and certain trading activities, exited businesses, private equity investments, intercompany eliminations, most corporate overhead, tax adjustments that are not allocated to business segments and differences between business segment performance reporting and financial statement reporting (GAAP), including the presentation of net income attributable to noncontrolling interests as the segments’ results exclude their portion of net income attributable to noncontrolling interests.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 17

Retail Banking (Unaudited) (a)


	Three months ended
Dollars in millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
INCOME STATEMENT
Net interest income	$	980		$	1,012		$	1,006		$	1,012		$	1,049
Noninterest income
Service charges on deposits		140			151			149			141			129
Brokerage		55			57			57			58			52
Consumer services		218			256			234			229			216
Other		101			24			117			114			37
Total noninterest income		514			488			557			542			434
Total revenue		1,494			1,500			1,563			1,554			1,483
Provision for credit losses		145			195			152			148			162
Noninterest expense		1,100			1,138			1,151			1,156			1,131
Pretax earnings		249			167			260			250			190
Income taxes		91			60			95			92			70
Earnings	$	158		$	107		$	165		$	158		$	120
AVERAGE BALANCE SHEET
Loans
Consumer
Home equity	$	29,317		$	29,588		$	29,477		$	29,212		$	28,913
Indirect auto		8,994			8,671			7,971			7,314			7,006
Indirect other		777			822			877			939			1,000
Education		7,547			7,680			7,818			7,982			8,220
Credit cards		4,271			4,250			4,148			4,061			4,108
Other		2,137			2,157			2,152			2,141			2,141
Total consumer		53,043			53,168			52,443			51,649			51,388
Commercial and commercial real estate		11,051			11,131			11,299			11,345			11,290
Floor plan		2,373			2,226			1,931			2,048			2,014
Residential mortgage		647			676			715			767			811
Total loans		67,114			67,201			66,388			65,809			65,503
Goodwill and other intangible assets		6,062			6,083			6,105			6,127			6,148
Other assets		2,744			2,730			2,722			2,580			2,465
Total assets	$	75,920		$	76,014		$	75,215		$	74,516		$	74,116
Deposits
Noninterest-bearing demand	$	21,359		$	21,699		$	21,349		$	21,187		$	20,744
Interest-bearing demand		33,490			32,298			31,748			32,004			31,183
Money market		49,484			49,250			48,939			48,645			48,291
Total transaction deposits		104,333			103,247			102,036			101,836			100,218
Savings		11,288			10,901			10,900			10,997			10,537
Certificates of deposit		19,882			20,425			21,050			21,823			22,683
Total deposits		135,503			134,573			133,986			134,656			133,438
Other liabilities		398			369			364			343			273
Total liabilities	$	135,901		$	134,942		$	134,350		$	134,999		$	133,711
PERFORMANCE RATIOS
Return on average assets		.84	%		.56	%		.87	%		.85	%		.66	%
Noninterest income to total revenue		34			33			36			35			29
Efficiency		74			76			74			74			76

(a)	See note (a) on page 16.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 18

Retail Banking (Unaudited) (Continued)


	Three months ended
Dollars in millions, except as noted	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
OTHER INFORMATION (a)								.
Credit-related statistics:
Commercial nonperforming assets	$	172		$	208		$	212		$	222		$	230
Consumer nonperforming assets		1,059			1,077			1,074			1,068			1,050
Total nonperforming assets	$	1,231		$	1,285		$	1,286		$	1,290		$	1,280
Purchased impaired loans (b)	$	663		$	692		$	718		$	750		$	788
Commercial lending net charge-offs	$	20		$	13		$	17		$	22		$	37
Credit card lending net charge-offs		37			37			35			39			45
Consumer lending (excluding credit card) net charge-offs		88			118			91			91			168
Total net charge-offs	$	145		$	168		$	143		$	152		$	250
Commercial lending annualized net charge-off ratio		.60	%		.39	%		.51	%		.66	%		1.13	%
Credit card lending annualized net charge-off ratio		3.51	%		3.45	%		3.35	%		3.85	%		4.44	%
Consumer lending (excluding credit card) annualized net charge-off ratio (c)		.72	%		.94	%		.74	%		.75	%		1.42	%
Total annualized net charge-off ratio (c)		.88	%		.99	%		.85	%		.93	%		1.55	%
Home equity portfolio credit statistics: (d)
% of first lien positions at origination (e)		53	%		52	%		52	%		50	%		48	%
Weighted-average loan-to-value ratios (LTVs) (e) (f)		79	%		81	%		83	%		85	%		85	%
Weighted-average updated FICO scores (g)		745			745			745			745			743
Annualized net charge-off ratio (d)		.75	%		1.06	%		.75	%		.82	%		1.97	%
Delinquency data: (h)
Loans 30 - 59 days past due		.21	%		.20	%		.22	%		.20	%		.23	%
Loans 60 - 89 days past due		.08	%		.09	%		.09	%		.08	%		.10	%
Total accruing loans past due		.29	%		.29	%		.32	%		.28	%		.33	%
Nonperforming loans		3.12	%		3.15	%		3.13	%		3.12	%		3.01	%
Other statistics:
ATMs		8,001			7,445			7,441			7,335			7,303
Branches (i)		2,703			2,714			2,724			2,780			2,856
Brokerage account assets (billions)	$	41		$	41		$	40		$	39		$	39
Customer-related statistics: (in thousands)
Non-branch deposit transactions (j)		31	%		30	%		27	%		23	%		20	%
Digital Consumer Customers (k)		43	%		40	%		38	%		37	%		37	%

(a)	Presented as of period end, except for net charge-offs and annualized net charge-off ratios, which are for the three months ended.

(b)	Recorded investment of purchased impaired loans related to acquisitions.

(c)	Ratios for the three months ended March 31, 2013 include additional consumer charge-offs taken as a result of alignment with interagency guidance on practices for loans and lines of credit we implemented in the first quarter of 2013.

(d)	Lien position, LTV and FICO statistics are based upon customer balances.

(e)	Lien positions and LTV calculations at March 31, 2014 reflect the use of revised assumptions where data is missing.

(f)	LTV statistics are based upon current information.

(g)	Represents FICO scores that are updated at least quarterly.

(h)

Data based upon recorded investment. Past due amounts exclude purchased impaired loans, even if contractually past due, as we are currently accreting interest income over the expected life of the loans. In the first quarter of 2012, we adopted a policy stating that Home equity loans past due 90 days or more would be placed on nonaccrual status.

(i)	Excludes satellite offices (e.g., drive-ups, electronic branches and retirement centers) that provide limited products and/or services.

(j)	Percentage of total deposit transactions processed at an ATM or through our mobile banking application.

(k)	Represents consumer checking relationships that process the majority of their transactions through non-branch channels.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 19

Corporate & Institutional Banking (Unaudited) (a)


	Three months ended
Dollars in millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
INCOME STATEMENT
Net interest income	$	934		$	960		$	945		$	943		$	956
Noninterest income
Corporate service fees		268			277			277			297			246
Other		96			152			134			180			139
Noninterest income		364			429			411			477			385
Total revenue		1,298			1,389			1,356			1,420			1,341
Provision for credit losses (benefit)		(13	)		(29	)		30			(40	)		14
Noninterest expense		488			525			495			499			480
Pretax earnings		823			893			831			961			847
Income taxes		300			324			289			349			306
Earnings	$	523		$	569		$	542		$	612		$	541
AVERAGE BALANCE SHEET
Loans
Commercial	$	75,506		$	74,199		$	72,753		$	72,202		$	69,817
Commercial real estate		20,039			18,938			17,830			17,002			16,876
Equipment lease financing		6,789			6,749			6,610			6,655			6,552
Total commercial lending		102,334			99,886			97,193			95,859			93,245
Consumer		1,125			1,032			801			876			1,083
Total loans		103,459			100,918			97,994			96,735			94,328
Goodwill and other intangible assets		3,826			3,841			3,848			3,775			3,752
Loans held for sale		894			893			975			968			1,236
Other assets		9,758			9,746			9,750			10,729			12,355
Total assets	$	117,937		$	115,398		$	112,567		$	112,207		$	111,671
Deposits
Noninterest-bearing demand	$	42,772		$	43,482		$	42,053		$	39,910		$	40,572
Money market		20,678			20,579			18,099			16,932			17,023
Other		7,531			7,609			6,992			6,914			6,979
Total deposits		70,981			71,670			67,144			63,756			64,574
Other liabilities		7,476			8,207			13,932			17,059			18,779
Total liabilities	$	78,457		$	79,877		$	81,076		$	80,815		$	83,353
PERFORMANCE RATIOS
Return on average assets		1.80	%		1.96	%		1.91	%		2.19	%		1.96	%
Noninterest income to total revenue		28			31			30			34			29
Efficiency		38			38			37			35			36

(a) See note (a) on page 16.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 20

Corporate & Institutional Banking (Unaudited) (Continued) (a)


	Three months ended
Dollars in millions, except as noted	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
COMMERCIAL MORTGAGE SERVICING PORTFOLIO - SERVICED FOR THIRD PARTIES (in billions)
Beginning of period	$	308		$	298		$	294		$	290		$	282
Acquisitions/additions		23			26			18			18			21
Repayments/transfers		(18	)		(16	)		(14	)		(14	)		(13	)
End of period	$	313		$	308		$	298		$	294		$	290
OTHER INFORMATION
Consolidated revenue from: (b)
Treasury Management (c)	$	311		$	309		$	309		$	313		$	329
Capital Markets (d)	$	157		$	220		$	175		$	196		$	131
Commercial mortgage loans held for sale (e)	$	19		$	37		$	27		$	31		$	38
Commercial mortgage loan servicing income (f)		55			60			60			53			53
Commercial mortgage servicing rights valuation, net of economic hedge (g)		11			(5	)		18			44			11
Total commercial mortgage banking activities	$	85		$	92		$	105		$	128		$	102
Average Loans (by C&IB business)
Corporate Banking	$	52,253		$	51,689		$	50,844		$	50,678		$	49,241
Real Estate		26,003			24,333			22,622			21,361			20,790
Business Credit		12,534			12,182			11,726			11,611			11,181
Equipment Finance		10,210			10,095			10,035			10,034			9,811
Other		2,459			2,619			2,767			3,051			3,305
Total average loans		103,459			100,918			97,994			96,735			94,328
Total loans (h)	$	105,398		$	101,773		$	99,337		$	97,708		$	94,843
Net carrying amount of commercial mortgage servicing rights (h)	$	529		$	549		$	541		$	525		$	452
Credit-related statistics:
Nonperforming assets (h)	$	786		$	804		$	949		$	999		$	1,082
Purchased impaired loans (h) (i)	$	428		$	515		$	600		$	708		$	768
Net charge-offs (recoveries)	$	2		$	10		$	56		$	(19	)	$	58

(a)	See note (a) on page 16.

(b)	Represents consolidated PNC amounts. Our first quarter 2014 Form 10-Q will include additional information regarding these items.

(c)	Includes amounts reported in net interest income and corporate service fees.

(d)	Includes amounts reported in net interest income, corporate service fees and other noninterest income.

(e)	Includes other noninterest income for valuations on commercial mortgage loans held for sale and related commitments, derivative valuations, origination fees, and gains on sale of loans held for sale and net interest income on loans held for sale.

(f)

Includes net interest income and noninterest income, primarily in corporate services fees, from loan servicing and ancillary services, net of changes in fair value on commercial mortgage servicing rights due to time and payoffs for first quarter 2014 and net of commercial mortgage servicing rights amortization for 2013 periods. Commercial mortgage servicing rights valuation, net of economic hedge is shown separately.

(g)	Includes amounts reported in corporate service fees.

(h)	Presented as of period end.

(i)	Recorded investment of purchased impaired loans related to acquisitions.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 21

Asset Management Group (Unaudited) (a)


	Three months ended
Dollars in millions, except as noted	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
INCOME STATEMENT
Net interest income	$	71		$	71		$	74		$	70		$	73
Noninterest income		199			198			188			184			182
Total revenue		270			269			262			254			255
Provision for credit losses (benefit)		12			8			(4	)		1			5
Noninterest expense		199			204			192			195			183
Pretax earnings		59			57			74			58			67
Income taxes		22			21			27			22			24
Earnings	$	37		$	36		$	47		$	36		$	43
AVERAGE BALANCE SHEET
Loans
Consumer	$	5,311		$	5,248		$	5,107		$	4,947		$	4,793
Commercial and commercial real estate		1,023			1,057			1,049			1,042			1,037
Residential mortgage		771			778			784			772			772
Total loans		7,105			7,083			6,940			6,761			6,602
Goodwill and other intangible assets		272			281			289			298			306
Other assets		222			230			216			230			223
Total assets	$	7,599		$	7,594		$	7,445		$	7,289		$	7,131
Deposits
Noninterest-bearing demand	$	1,338		$	1,442		$	1,220		$	1,249		$	1,331
Interest-bearing demand		3,893			3,547			3,329			3,475			3,616
Money market		3,889			3,760			3,693			3,722			3,841
Total transaction deposits		9,120			8,749			8,242			8,446			8,788
CDs/IRAs/savings deposits		436			427			431			441			454
Total deposits		9,556			9,176			8,673			8,887			9,242
Other liabilities		53			61			62			58			60
Total liabilities	$	9,609		$	9,237		$	8,735		$	8,945		$	9,302
PERFORMANCE RATIOS
Return on average assets		1.97	%		1.88	%		2.50	%		1.98	%		2.45	%
Noninterest income to total revenue		74			74			72			72			71
Efficiency		74			76			73			77			72
OTHER INFORMATION
Total nonperforming assets (b)	$	80		$	75		$	68		$	69		$	65
Purchased impaired loans (b) (c)	$	96		$	99		$	100		$	102		$	105
Total net charge-offs (recoveries)	$	1		$	3		$	(7	)	$	2		$	3
ASSETS UNDER ADMINISTRATION (in billions) (b) (d)
Personal	$	112		$	111		$	106		$	112		$	112
Institutional		143			136			131			121			124
Total	$	255		$	247		$	237		$	233		$	236
Asset Type
Equity	$	145		$	142		$	132		$	130		$	130
Fixed income		66			70			70			70			70
Liquidity/Other		44			35			35			33			36
Total	$	255		$	247		$	237		$	233		$	236
Discretionary assets under management
Personal	$	84		$	83		$	80		$	78		$	77
Institutional		46			44			42			39			41
Total	$	130		$	127		$	122		$	117		$	118
Asset Type
Equity	$	71		$	70		$	65		$	62		$	62
Fixed income		34			39			40			39			39
Liquidity/Other		25			18			17			16			17
Total	$	130		$	127		$	122		$	117		$	118
Nondiscretionary assets under administration
Personal	$	28		$	28		$	26		$	34		$	35
Institutional		97			92			89			82			83
Total	$	125		$	120		$	115		$	116		$	118
Asset Type
Equity	$	74		$	72		$	67		$	68		$	68
Fixed income		32			31			30			31			31
Liquidity/Other		19			17			18			17			19
Total	$	125		$	120		$	115		$	116		$	118

(a)	See note (a) on page 16.

(b)	As of period end.

(c)	Recorded investment of purchased impaired loans related to acquisitions.

(d)	Excludes brokerage account assets.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 22

Residential Mortgage Banking (Unaudited) (a)


	Three months ended
Dollars in millions, except as noted	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
INCOME STATEMENT
Net interest income	$	40		$	49		$	46		$	51		$	48
Noninterest income
Loan servicing revenue
Servicing fees		61			56			40			37			41
Net MSR hedging gains / (losses)		(1	)		1			57			26			37
Loan sales revenue
Benefit / (provision) for residential mortgage repurchase obligations		19			124			6			(73	)		(4	)
Loan sales revenue		88			98			108			190			172
Other		(1	)		(1	)		(3	)		(3	)		(3	)
Total noninterest income		166			278			208			177			243
Total revenue		206			327			254			228			291
Provision for credit losses (benefit)		(1	)		(3	)		—			4			20
Noninterest expense		213			243			210			192			200
Pretax earnings (loss)		(6	)		87			44			32			71
Income taxes (benefit)		(2	)		32			16			12			26
Earnings (loss)	$	(4	)	$	55		$	28		$	20		$	45
AVERAGE BALANCE SHEET
Portfolio loans	$	2,036		$	2,219		$	2,334		$	2,403		$	2,553
Loans held for sale		1,068			1,340			2,104			2,106			2,038
Mortgage servicing rights (MSR)		1,073			1,066			1,068			849			764
Other assets		4,600			4,458			3,811			5,049			5,448
Total assets	$	8,777		$	9,083		$	9,317		$	10,407		$	10,803
Deposits	$	2,100		$	2,388		$	2,936		$	3,260		$	3,106
Borrowings and other liabilities		3,464			3,553			2,316			3,216			3,487
Total liabilities	$	5,564		$	5,941		$	5,252		$	6,476		$	6,593
PERFORMANCE RATIOS
Return on average assets		(.18	)%		2.40	%		1.19	%		.77	%		1.69	%
Noninterest income to total revenue		81			85			82			78			84
Efficiency		103			74			83			84			69
RESIDENTIAL MORTGAGE SERVICING PORTFOLIO - SERVICED FOR THIRD PARTIES (in billions)
Beginning of period	$	114		$	115		$	116		$	120		$	119
Acquisitions		2			2			2						6
Additions		2			3			4			4			4
Repayments/transfers		(4	)		(6	)		(7	)		(8	)		(9	)
End of period	$	114		$	114		$	115		$	116		$	120
Servicing portfolio - third-party statistics: (b)
Fixed rate		94	%		93	%		92	%		92	%		92	%
Adjustable rate/balloon		6	%		7	%		8	%		8	%		8	%
Weighted-average interest rate		4.56	%		4.59	%		4.63	%		4.72	%		4.80	%
MSR capitalized value (in billions)	$	1.1		$	1.1		$	1.1		$	1.0		$	.8
MSR capitalization value (in basis points)		92			95			90			84			65
Weighted-average servicing fee (in basis points)		28			28			28			28			28
RESIDENTIAL MORTGAGE REPURCHASE RESERVE
Beginning of period	$	131		$	471		$	523		$	522		$	614
(Benefit) / Provision		(19	)		(124	)		(6	)		73			4
Agency settlements					(191	)
Losses - loan repurchases		(9	)		(25	)		(46	)		(72	)		(96	)
End of period	$	103		$	131		$	471		$	523		$	522
OTHER INFORMATION
Loan origination volume (in billions)	$	1.9		$	2.5		$	3.7		$	4.7		$	4.2
Loan sale margin percentage		4.53	%		3.96	%		2.92	%		4.04	%		4.07	%
Percentage of originations represented by:
Agency and government programs		99	%		99	%		99	%		100	%		100	%
Purchase volume (c)		37	%		41	%		38	%		28	%		19	%
Refinance volume		63	%		59	%		62	%		72	%		81	%
Total nonperforming assets (b)	$	173		$	189		$	205		$	220		$	236

(a)	See note (a) on page 16.

(b)	As of period end.

(c)	Mortgages with borrowers as part of residential real estate purchase transactions.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 23

Non-Strategic Assets Portfolio (Unaudited) (a)


	Three months ended
Dollars in millions	March 31 2014			December 31 2013			September 30 2013			June 30 2013			March 31 2013
INCOME STATEMENT
Net interest income	$	142		$	161		$	161		$	164		$	203
Noninterest income		6			6			20			11			16
Total revenue		148			167			181			175			219
Provision for credit losses (benefit)		(52	)		(59	)		(43	)		39			42
Noninterest expense		26			39			33			41			52
Pretax earnings		174			187			191			95			125
Income taxes		64			69			70			35			46
Earnings	$	110		$	118		$	121		$	60		$	79
AVERAGE BALANCE SHEET
Commercial Lending:
Commercial/Commercial real estate	$	220		$	246		$	319		$	437		$	537
Lease financing		681			678			686			694			688
Total commercial lending		901			924			1,005			1,131			1,225
Consumer Lending:
Home equity		3,625			3,764			3,935			4,122			4,158
Residential real estate		5,104			5,312			5,496			5,709			5,938
Total consumer lending		8,729			9,076			9,431			9,831			10,096
Total portfolio loans		9,630			10,000			10,436			10,962			11,321
Other assets (b)		(741	)		(757	)		(735	)		(672	)		(586	)
Total assets	$	8,889		$	9,243		$	9,701		$	10,290		$	10,735
Deposits and other liabilities	$	231		$	236		$	261		$	275		$	168
Total liabilities	$	231		$	236		$	261		$	275		$	168
PERFORMANCE RATIOS
Return on average assets		5.02	%		5.06	%		4.95	%		2.34	%		2.98	%
Noninterest income to total revenue		4			4			11			6			7
Efficiency		18			23			18			23			24
OTHER INFORMATION
Nonperforming assets (c)	$	798		$	834		$	863		$	935		$	999
Purchased impaired loans (c) (d)	$	4,654		$	4,797		$	4,966		$	5,193		$	5,372
Net charge-offs	$	31		$	9		$	23		$	53		$	87
Annualized net charge-off ratio		1.31	%		.36	%		.87	%		1.94	%		3.12	%
LOANS (c)
Commercial Lending:
Commercial/Commercial real estate	$	201		$	236		$	270		$	388		$	493
Lease financing		683			680			675			696			690
Total commercial lending		884			916			945			1,084			1,183
Consumer Lending:
Home equity		3,554			3,692			3,844			4,029			4,209
Residential real estate		5,092			5,267			5,434			5,659			5,880
Total consumer lending		8,646			8,959			9,278			9,688			10,089
Total loans	$	9,530		$	9,875		$	10,223		$	10,772		$	11,272

(a)	See note (a) on page 16.

(b)	Other assets were negative in all periods presented due to the allowance for loan and lease losses.

(c)	As of period end.

(d)	Recorded investment of purchased impaired loans related to acquisitions.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 24

Glossary Of Terms

Accretable net interest (Accretable yield) - The excess of cash flows expected to be collected on a purchased impaired loan over the carrying value of the loan. The accretable net interest is recognized into interest income over the remaining life of the loan using the constant effective yield method.

Adjusted average total assets - Primarily comprised of total average quarterly (or annual) assets plus (less) unrealized losses (gains) on investment securities, less goodwill and certain other intangible assets (net of eligible deferred taxes).

Annualized - Adjusted to reflect a full year of activity.

Assets under management - Assets over which we have sole or shared investment authority for our customers/clients. We do not include these assets on our Consolidated Balance Sheet.

Basel I Tier 1 common capital - Basel I Tier 1 risk-based capital, less preferred equity, less trust preferred capital securities, and less noncontrolling interests.

Basel I Tier 1 common capital ratio - Basel I Tier 1 common capital divided by period-end Basel I risk-weighted assets.

Basel I Leverage ratio - Basel I Tier 1 risk-based capital divided by adjusted average total assets.

Basel I Tier 1 risk-based capital - Total shareholders’ equity, plus trust preferred capital securities, plus certain noncontrolling interests that are held by others, less goodwill and certain other intangible assets (net of eligible deferred taxes relating to taxable and nontaxable combinations), less equity investments in nonfinancial companies, less ineligible servicing assets, and less net unrealized holding losses on available for sale equity securities. Net unrealized holding gains on available for sale equity securities, net unrealized holding gains (losses) on available for sale debt securities and net unrealized holding gains (losses) on cash flow hedge derivatives are excluded from total shareholders’ equity for Basel I Tier 1 risk-based capital purposes.

Basel I Tier 1 risk-based capital ratio - Basel I Tier 1 risk-based capital divided by period-end Basel I risk-weighted assets.

Basel I Total risk-based capital - Basel I Tier 1 risk-based capital plus qualifying subordinated debt and trust preferred securities, other noncontrolling interests not qualified as Basel I Tier 1, eligible gains on available for sale equity securities and the allowance for loan and lease losses, subject to certain limitations.

Basel I Total risk-based capital ratio - Basel I Total risk-based capital divided by period-end Basel I risk-weighted assets.

Basis point - One hundredth of a percentage point.

Carrying value of purchased impaired loans - The net value on the balance sheet which represents the recorded investment less any valuation allowance.

Cash recoveries - Cash recoveries used in the context of purchased impaired loans represent cash payments from customers that exceeded the recorded investment of the designated impaired loan.

Charge-off - Process of removing a loan or portion of a loan from our balance sheet because it is considered uncollectible. We also record a charge-off when a loan is transferred from portfolio holdings to held for sale by reducing the loan carrying amount to the fair value of the loan, if fair value is less than carrying amount.

Commercial mortgage banking activities - Includes commercial mortgage servicing, originating commercial mortgages for sale and related hedging activities. Commercial mortgage banking activities revenue includes revenue derived from commercial mortgage servicing (including net interest income and noninterest income, primarily in corporate services fees, from loan servicing and ancillary services, net of changes in fair value on commercial mortgage servicing rights due to time and pay offs (net of commercial mortgage servicing rights amortization for 2013 and prior periods), and commercial mortgage servicing rights valuations net of economic hedge), and revenue derived from commercial mortgage loans intended for sale and related hedges (including loan origination fees, net interest income, valuation adjustments and gains or losses on sales).

Common shareholders’ equity to total assets - Common shareholders’ equity divided by total assets. Common shareholders’ equity equals total shareholders’ equity less the liquidation value of preferred stock.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 25

Core net interest income - Core net interest income is total net interest income less purchase accounting accretion.

Credit spread - The difference in yield between debt issues of similar maturity. The excess of yield attributable to credit spread is often used as a measure of relative creditworthiness, with a reduction in the credit spread reflecting an improvement in the borrower’s perceived creditworthiness.

Derivatives - Financial contracts whose value is derived from changes in publicly traded securities, interest rates, currency exchange rates or market indices. Derivatives cover a wide assortment of financial contracts, including but not limited to forward contracts, futures, options and swaps.

Duration of equity - An estimate of the rate sensitivity of our economic value of equity. A negative duration of equity is associated with asset sensitivity (i.e., positioned for rising interest rates), while a positive value implies liability sensitivity (i.e., positioned for declining interest rates). For example, if the duration of equity is -1.5 years, the economic value of equity increases by 1.5% for each 100 basis point increase in interest rates.

Earning assets - Assets that generate income, which include: federal funds sold; resale agreements; trading securities; interest-earning deposits with banks; loans held for sale; loans; investment securities; and certain other assets.

Effective duration - A measurement, expressed in years, that, when multiplied by a change in interest rates, would approximate the percentage change in value of on- and off- balance sheet positions.

Efficiency - Noninterest expense divided by total revenue.

Fair value - The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

FICO score - A credit bureau-based industry standard score created by Fair Isaac Co. which predicts the likelihood of borrower default. We use FICO scores both in underwriting and assessing credit risk in our consumer lending portfolio. Lower FICO scores indicate likely higher risk of default, while higher FICO scores indicate likely lower risk of default. FICO scores are updated on a periodic basis.

Funds transfer pricing - A management accounting methodology designed to recognize the net interest income effects of sources and uses of funds provided by the assets and liabilities of a business segment. We assign these balances LIBOR-based funding rates at origination that represent the interest cost for us to raise/invest funds with similar maturity and repricing structures.

Futures and forward contracts - Contracts in which the buyer agrees to purchase and the seller agrees to deliver a specific financial instrument at a predetermined price or yield. May be settled either in cash or by delivery of the underlying financial instrument.

GAAP - Accounting principles generally accepted in the United States of America.

Impaired loans - Loans are determined to be impaired when, based on current information and events, it is probable that all contractually required payments will not be collected. Impaired loans include commercial nonperforming loans and consumer and commercial TDRs, regardless of nonperforming status. Excluded from impaired loans are nonperforming leases, loans held for sale, loans accounted for under the fair value option, smaller balance homogenous type loans and purchased impaired loans.

Investment securities - Collectively, securities available for sale and securities held to maturity.

LIBOR - Acronym for London InterBank Offered Rate. LIBOR is the average interest rate charged when banks in the London wholesale money market (or interbank market) borrow unsecured funds from each other. LIBOR rates are used as a benchmark for interest rates on a global basis. PNC’s product set includes loans priced using LIBOR as a benchmark.

Loan-to-value ratio (LTV) - A calculation of a loan’s collateral coverage that is used both in underwriting and assessing credit risk in our lending portfolio. LTV is the sum total of loan obligations secured by collateral divided by the market value of that same collateral. Market values of the collateral are based on an independent valuation of the collateral. For example, a LTV of less than 90% is better secured and has less credit risk than a LTV of greater than or equal to 90%.


THE PNC FINANCIAL SERVICES GROUP, INC.		Page 26

Loss given default (LGD) - An estimate of loss, net of recovery based on collateral type, collateral value, loan exposure, or the guarantor(s) quality and guaranty type (full or partial). Each loan has its own LGD. The LGD risk rating measures the percentage of exposure of a specific credit obligation that we expect to lose if default occurs. LGD is net of recovery, through either liquidation of collateral or deficiency judgments rendered from foreclosure or bankruptcy proceedings.

Net interest margin - Annualized taxable-equivalent net interest income divided by average earning assets.

Nonaccretable difference - Contractually required payments receivable on a purchased impaired loan in excess of the cash flows expected to be collected.

Nonaccrual loans - Loans for which we do not accrue interest income. Nonaccrual loans include nonperforming loans, in addition to loans accounted for under fair value option and loans accounted for as held for sale for which full collection of contractual principal and/or interest is not probable.

Nondiscretionary assets under administration - Assets we hold for our customers/clients in a nondiscretionary, custodial capacity. We do not include these assets on our Consolidated Balance Sheet.

Nonperforming assets - Nonperforming assets include nonperforming loans and OREO and foreclosed assets, but exclude certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest, loans held for sale, loans accounted for under the fair value option and purchased impaired loans. We do not accrue interest income on assets classified as nonperforming.

Nonperforming loans - Loans accounted for at amortized cost for which we do not accrue interest income. Nonperforming loans include loans to commercial, commercial real estate, equipment lease financing, home equity, residential real estate, credit card and other consumer customers as well as TDRs which have not returned to performing status. Nonperforming loans exclude certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest, loans held for sale, loans accounted for under the fair value option and purchased impaired loans. Nonperforming loans exclude purchased impaired loans as we are currently accreting interest income over the expected life of the loans.

Notional amount - A number of currency units, shares, or other units specified in a derivative contract.

Operating leverage - The period to period dollar or percentage change in total revenue (GAAP basis) less the dollar or percentage change in noninterest expense. A positive variance indicates that revenue growth exceeded expense growth (i.e., positive operating leverage) while a negative variance implies expense growth exceeded revenue growth (i.e., negative operating leverage).

Options - Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a specified period or at a specified date in the future.

Other real estate owned (OREO) and foreclosed assets - Assets taken in settlement of troubled loans primarily through deed-in-lieu of foreclosure or foreclosure. Foreclosed assets include real and personal property, equity interests in corporations, partnerships, and limited liability companies.

Other-than-temporary impairment (OTTI) - When the fair value of a security is less than its amortized cost basis, an assessment is performed to determine whether the impairment is other-than-temporary. If we intend to sell the security or more likely than not will be required to sell the security before recovery of its amortized cost basis less any current-period credit loss, an other-than-temporary impairment is considered to have occurred. In such cases, an other-than-temporary impairment is recognized in earnings equal to the entire difference between the investment’s amortized cost basis and its fair value at the balance sheet date. Further, if we do not expect to recover the entire amortized cost of the security, an other-than-temporary impairment is considered to have occurred. However for debt securities, if we do not intend to sell the security and it is not more likely than not that we will be required to sell the security before its recovery, the other-than-temporary loss is separated into (a) the amount representing the credit loss, and (b) the amount related to all other factors. The other-than-temporary impairment related to credit losses is recognized in earnings while the amount related to all other factors is recognized in other comprehensive income, net of tax.

Parent company liquidity coverage - Liquid assets divided by funding obligations within a two year period.

Pretax earnings - Income before income taxes and noncontrolling interests.

Pretax, pre-provision earnings - Total revenue less noninterest expense.


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Primary client relationship - A corporate banking client relationship with annual revenue generation of $10,000 to $50,000 or more, and for Asset Management Group, a client relationship with annual revenue generation of $10,000 or more.

Probability of default (PD) - An internal risk rating that indicates the likelihood that a credit obligor will enter into default status.

Purchase accounting accretion - Accretion of the discounts and premiums on acquired assets and liabilities. The purchase accounting accretion is recognized in net interest income over the weighted-average life of the financial instruments using the constant effective yield method. Accretion for purchased impaired loans includes any cash recoveries received in excess of the recorded investment.

Purchased impaired loans - Acquired loans determined to be credit impaired under FASB ASC 310-30 (AICPA SOP 03-3). Loans are determined to be impaired if there is evidence of credit deterioration since origination and for which it is probable that all contractually required payments will not be collected.

Recorded investment (purchased impaired loans) - The initial investment of a purchased impaired loan plus interest accretion and less any cash payments and writedowns to date. The recorded investment excludes any valuation allowance which is included in our allowance for loan and lease losses.

Recovery - Cash proceeds received on a loan that we had previously charged off. We credit the amount received to the allowance for loan and lease losses.

Residential development loans - Project-specific loans to commercial customers for the construction or development of residential real estate including land, single family homes, condominiums and other residential properties.

Residential mortgage servicing rights hedge gains/(losses), net - We have elected to measure acquired or originated residential mortgage servicing rights (MSRs) at fair value under GAAP. We employ a risk management strategy designed to protect the economic value of MSRs from changes in interest rates. This strategy utilizes securities and a portfolio of derivative instruments to hedge changes in the fair value of MSRs arising from changes in interest rates. These financial instruments are expected to have changes in fair value which are negatively correlated to the change in fair value of the MSR portfolio. Net MSR hedge gains/(losses) represent the change in the fair value of MSRs, exclusive of changes due to time decay and payoffs, combined with the change in the fair value of the associated securities and derivative instruments.

Return on average assets - Annualized net income divided by average assets.

Return on average capital - Annualized net income divided by average capital.

Return on average common shareholders’ equity - Annualized net income attributable to common shareholders divided by average common shareholders’ equity.

Risk-weighted assets - Computed by the assignment of specific risk-weights (as defined by the Board of Governors of the Federal Reserve System) to assets and off-balance sheet instruments.

Securitization - The process of legally transforming financial assets into securities.

Servicing rights - An intangible asset or liability created by an obligation to service assets for others. Typical servicing rights include the right to receive a fee for collecting and forwarding payments on loans and related taxes and insurance premiums held in escrow.

Taxable-equivalent interest - The interest income earned on certain assets is completely or partially exempt from Federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of yields and margins for all interest-earning assets, we use interest income on a taxable-equivalent basis in calculating average yields and net interest margins by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on other taxable investments. This adjustment is not permitted under GAAP on the Consolidated Income Statement.

Total equity - Total shareholders’ equity plus noncontrolling interests.

Transaction deposits - The sum of interest-bearing money market deposits, interest-bearing demand deposits, and noninterest-bearing deposits.


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Troubled debt restructuring (TDR) - A loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties.

Watchlist - A list of criticized loans, credit exposure or other assets compiled for internal monitoring purposes. We define criticized exposure for this purpose as exposure with an internal risk rating of other assets especially mentioned, substandard, doubtful or loss.

Yield curve - A graph showing the relationship between the yields on financial instruments or market indices of the same credit quality with different maturities. For example, a “normal” or “positive” yield curve exists when long-term bonds have higher yields than short-term bonds. A “flat” yield curve exists when yields are the same for short-term and long-term bonds. A “steep” yield curve exists when yields on long-term bonds are significantly higher than on short-term bonds. An “inverted” or “negative” yield curve exists when short-term bonds have higher yields than long-term bonds.