The PNC Financial Services Group, Inc.

Fourth Quarter and Full Year 2012

Earnings Conference Call

January 17, 2013

Exhibit 99.2

2

Cautionary Statement Regarding Forward-Looking

Information and Adjusted Information

This presentation includes “snapshot” information about PNC used by way of illustration.  It is not intended as a full business or financial review

and should be viewed in the context of all of the information made available by PNC in its SEC filings.  The presentation also contains forward-

looking statements regarding our outlook for earnings, revenues, expenses, capital levels and ratios, liquidity levels, asset levels, asset quality,

financial position, and other matters regarding or affecting PNC and its future business and operations.  Forward-looking statements are

necessarily subject to numerous assumptions, risks and uncertainties, which change over time.  The forward-looking statements in this

presentation are qualified by the factors affecting forward-looking statements identified in the more detailed Cautionary Statement included in the

Appendix, which is included in the version of the presentation materials posted on our corporate website at www.pnc.com/investorevents and in

our SEC filings.  We provide greater detail regarding these as well as other factors in our 2011 Form 10-K, as amended by Amendment No. 1

thereto, and 2012 Form 10-Qs, including in the Risk Factors and Risk Management sections and in the Legal Proceedings and Commitments and

Guarantees Notes of the Notes to Consolidated Financial Statements in those reports, and in our subsequent SEC filings.  Our forward-looking

statements may also be subject to other risks and uncertainties, including those we may discuss in this presentation or in SEC filings, accessible

on the SEC’s website at www.sec.gov and on PNC’s corporate website at www.pnc.com/secfilings.  We have included web addresses in this

presentation as inactive textual references only.  Information on these websites is not part of this presentation.  Future events or circumstances

may change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which our forward-looking statements are

subject.  Forward-looking statements in this presentation speak only as of the date of this presentation.  We do not assume any duty and do not

undertake to update those statements.  Actual results or future events could differ, possibly materially, from those anticipated in forward-looking

statements, as well as from historical performance.

In this presentation, we may sometimes refer to adjusted results to help illustrate the impact of certain types of items, such as provisions for

residential mortgage repurchase obligations, gains on sales of a portion of our VISA shares, non-cash charges related to redemptions of trust

preferred securities, expenses for residential mortgage foreclosure-related matters, goodwill impairment charge and integration costs. This

information supplements our results as reported in accordance with GAAP and should not be viewed in isolation from, or as a substitute for, our

GAAP results.  We believe that this additional information and the reconciliations we provide may be useful to investors, analysts, regulators and

others to help evaluate the impact of these respective items on our operations.  We may also provide information on the components of net

interest income (purchase accounting accretion and the core remainder) and the impact of purchase accounting accretion on net interest margin.

We believe that core net interest margin (net interest margin less (annualized purchase accounting accretion divided by average interest-earning

assets)), a non-GAAP measure, is useful as a tool to help evaluate the impact of purchase accounting accretion on net interest margin. Where

applicable, we provide GAAP reconciliations for such additional information, including in the slides, the Appendix and/or other slides and materials

on our corporate website at www.pnc.com/investorevents and in our SEC filings.  In certain discussions, we may also provide information on

yields and margins for all interest-earning assets calculated using net interest income on a taxable-equivalent basis by increasing the interest

income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments.  We believe this adjustment

may be useful when comparing yields and margins for all earning assets.  We may also use annualized, proforma, estimated or third party

numbers for illustrative or comparative purposes only.  These may not reflect actual results.

This presentation may also include discussion of other non-GAAP financial measures, which, to the extent not so qualified therein or in the

Appendix, is qualified by GAAP reconciliation information available on our corporate website at www.pnc.com under “About PNC–Investor

Relations.”

3

Significant 2012 Achievements

PNC Is Well-Positioned to Continue to Create Shareholder Value.

2012 financial

summary

Net income

Diluted EPS from

net income

Return on average

assets

$3.0 billion

$5.30

1.02%

1.31%

(adjusted)

(1)

Exceptional customer growth across our businesses resulted in strong loan, deposit and

revenue growth

Grew commercial and consumer loans

Investment in Southeast markets showing early cross-sales and fee income results

Overall credit quality improved

Expenses reflect overall business investments including Southeast expansion partially

offset by continuous improvement initiatives

Capital

and

liquidity

remained

strong

–

well

positioned

to

achieve

Basel

III

goals

2012 highlights

(1) Return on average assets adjusted for the following select items: provision for residential mortgage repurchase obligations; gains 

on sales of VISA Class B common shares; goodwill impairment charge for Residential Mortgage Banking segment; expenses for 

residential mortgage foreclosure matters; noncash charges for unamortized discounts related to redemption of trust preferred securities; 

and integration costs. Further information provided in Appendix.

4

Growing Customers –

Long-Term Revenue Potential

Purchase

(4)

Net

organic

checking

relationships

(1)

New primary clients

(2)

New primary clients

(3)

Refinancing

Total

loan

originations

$10.5

$11.4

$15.2

HARP refinancing

75

255

254

2010

2011

2012

1,012

1,165

1,061

2010

2011

2012

1,220

1,541

2,117

2010

2011

2012

$5.7

$6.0

$7.2

$2.0

$2.6

$4.5

$2.8

$2.8

$3.5

2010

2011

2012

Retail Banking

Corporate Banking

Asset Management Group

Residential Mortgage

(1) Net organic checking relationship growth refers to new consumer and small business accounts exclusive of accounts acquired through

acquisition. (2) A Corporate Banking primary client is defined as a corporate banking relationship with annual revenue generation of

$50,000 or more or, within corporate banking, a commercial banking client relationship with annual revenue generation of $10,000 or

more. (3) An Asset Management Group primary client is defined as a client relationship with annual revenue generation of $10,000 or

more. (4) A mortgage with a borrower as part of a residential real estate purchase transaction.

5

Financial Performance –

4Q12 Linked Quarter

Highlights

Continued strong loan growth including in asset-based lending, healthcare, public

finance, real estate and automobile lending

Reported revenues

stable -

increased by 5% excluding impact of residential

mortgage repurchase provision

(1)

–

NII increase of 1% supported by stable Core NII

–

Noninterest income grew 10% excluding impact of residential mortgage

repurchase provision

(2)

Provision elevated primarily due to a larger loan portfolio and reduced reserve

release in commercial lending

Higher noninterest expenses primarily related to residential mortgage-related

costs and other charges

(3)

Capital and liquidity remained strong  

4Q12 financial

summary

Net income

Diluted EPS from

net income

EPS impact of

select items

Return on average

assets

$719 million

$1.24

$0.47

0.95%

1.28% (adjusted)

(5)

(4)

(1) Further information provided in Appendix.  (2) Reported noninterest income declined 3%. Further information provided in

Appendix. (3) See slide 9 for additional detail.  (4) Select items are listed in Note 1 of slide 3. Further details regarding select

items provided in Appendix.  (5) Return on average assets adjusted for the select items listed in Note 1 of slide 3. Further

information provided in Appendix.

Loan Growth Delivered Stable Core NII 

Highlights

Increase in average interest

earning assets driven by loan

growth

Loan growth supported NII

increase of 1%:

Five quarter trend

$2.2

$2.3

$2.5

$2.4

Core NII

(1)

PAA

Linked quarter:

Full Year 2012:

$2.4

First

Quarter

2013

Outlook

(3)

:

Expect NII to decline

approximately 2-3% when

compared to 4Q12 due to decline

in PAA

(2)

6

$1.9

$2.0

$2.2

$2.2

$2.2

$0.3

$0.3

$0.3

$0.2

$0.2

$228.4

$237.7

$250.1

$252.6

$253.6

4Q11

1Q12

2Q12

3Q12

4Q12

Avg. interest

earning assets

Core NII

1

increased 12% primarily

due to Southeast expansion,

organic loan growth and lower

funding costs

PAA

(2)

remained relatively stable 

–

Core NII

(1)

remained stable

–

PAA

2

increased primarily as a

result of higher cash recoveries

on impaired loans

2

(1) Core net interest income is total net interest income, as reported, less related purchase accounting accretion (scheduled and cash

recoveries). (2) Purchase accounting accretion (PAA) includes scheduled purchase accounting accretion and cash recoveries. Cash recoveries

reflect cash received in excess of recorded investment from sales or payoffs of impaired commercial loans.  See Appendix for additional

details regarding Core NII and PAA. (3) Refer to Cautionary Statement in the Appendix, including economic and other assumptions.

Client Growth and Sales Driving Noninterest Income

Growth

Highlights

Noninterest income increased 10%

excluding impact of residential

mortgage repurchase provision

(4)

Noninterest income to total

revenue adjusted increased to

42%

(3) 

Linked quarter:

(millions)

4Q12

3Q12

FY12

FY11

Asset management

(1)

$302

$305

$1,169

$1,088

Consumer services

294

288

1,136

1,243

Corporate services

349

295

1,166

898

Residential mortgage banking

(2)

254

264

1,045

815

Deposit service charges

150

152

573

534

Net gains on sales of securities

less net OTTI

30

16

93

97

Other

520

406

1,451

1,053

Noninterest income other

than repurchase obligation

provision

$1,899

$1,726

$6,633

$5,728

Provision for residential   

mortgage repurchase

obligations

(254)

(37)

(761)

(102)

Total noninterest income

$1,645

$1,689

$5,872

$5,626

Full Year 2012:

Noninterest income increased 4%

Noninterest income increased 11%

excluding impact of residential

mortgage repurchase provisions

and VISA gains

(5)

38%

(3)

42%

(3)

40%

(3)

Noninterest income to total revenue

7

38%

39%

30%

41%

40%

4Q11

1Q12

2Q12

3Q12

4Q12

(1) Asset management includes the Asset Management Group and BlackRock. (2) Residential mortgage banking is Residential mortgage other

than provision for residential mortgage repurchase obligations. (3) Noninterest income and total revenue each adjusted for impact of

residential mortgage repurchase provision and gain on sale of VISA shares, as applicable. Further information provided in Appendix. 

(4) Noninterest income declined 3% on a reported basis. (5) Further information provided in Appendix.

Provision for residential mortgage

repurchase obligations of $254

million in 4Q12

Partially offset by increases in

Corporate and Consumer services

and higher other income including

commercial mortgage banking

activity

8

Residential Mortgage Repurchase Obligations

Summary of Changes in Residential Mortgage Repurchase Reserve

($ millions)

4Q12

3Q12

2Q12

1Q12

4Q11

Beginning Reserve

$421

$462

$101

$83

$85

Provision

254

37

438

32

36

RBC Bank (USA)

-

-

-

26

-

Losses

(61)

(78)

(77)

(40)

(38)

Ending Balance

$614

$421

$462

$101

$83

Expected elevated levels of GSE-

related repurchase demands

As a result, PNC added provision of

approximately $254 million to

residential mortgage repurchase

reserves in 4Q12

Key Statistics

Total

Portfolio

GSEs

($ billions)

Total

Portfolio

‘06-‘08

Vintages

‘04-‘05

Vintages

Original UPB

$388

$217

$57

$60

Remaining UPB

92

58

12

12

Life-to-date demands

4.2

2.6

1.9

0.3

Life-to-date

repurchases

2.5

1.5

1.1

0.2

Life-to-date losses

1.4

0.8

0.5

0.1

Future expected losses

0.6

0.5

0.3

0.2

Total expected losses

$2.0

$1.3

$0.8

$0.3

4Q12 highlights

Primarily 2004-2005 vintages

Reserve harmonizes GSE-

related repurchase demands

Reserved to cover expected

total  lifetime losses of $2.0

billion

9

Focused on Expense Management While Investing for

Growth

(millions)

4Q12

3Q12

FY12

FY11

Personnel

$1,216

$1,171

$4,617

$3,966

Occupancy

226

212

827

738

Equipment

194

185

735

661

Marketing

70

74

279

249

Other

1,123

1,008

4,124

3,491

Total noninterest expense

$2,829

$2,650

$10,582

$9,105

Residential mortgage foreclosure-

related matters

(91)

(53)

(225)

(324)

Goodwill impairment charge

(45)

-

(45)

-

Integration costs

(35)

(35)

(267)

(42)

Trust preferred securities

redemption-related charges

(70)

(95)

(295)

(198)

Noninterest expense, adjusted

$2,588

$2,467

$9,750

$8,541

Noninterest expense increased

$179 million due to:

Highlights

Linked quarter:

Full Year 2012:

Noninterest expense increase of 

16% reflects:

2012

Continuous

Improvement

Initiatives

financial

impact

(1)

First

Quarter

2013

Outlook

(2)

:

Expect noninterest expense to

decline approximately $300 million

or 11% when compared to 4Q12 

+

$0

$250

$500

1Q12

1H12

FY12

$101

$246

$550

Residential mortgage-related

charges (higher foreclosure-

related charges and goodwill

charge)

Adjustments to accruals

primarily for deferred loan

origination costs

Contribution to PNC Foundation

RBC Bank (USA) acquisition

Higher integration, trust

preferred securities

redemption-related charges

and overall business

investments

(1) Continuous improvement cost save initiatives related to legacy PNC’s efficiency initiatives and RBC Bank (USA). (2) Refer to Cautionary

Statement in the Appendix, including economic and other assumptions. Does not take into account the impact of potential legal and

regulatory contingencies.

10

Credit Trends Continue to Improve

30-89 Days

90 Days +

Criticized Commercial loans

(1)

Total nonperforming loans

Provision

Net charge-offs

Criticized commercial loans

Accruing

loans

past

due

(2,3)

Nonperforming

loans

(2,4)

Provision and net charge-offs

$9.9

$11.8

$10.7

$9.9

$8.9

4Q11

1Q12

2Q12

3Q12

4Q12

$3.0

$2.6

$2.5

$2.5

$2.4

$1.6

$1.5

$1.4

$1.4

$1.4

4Q11

1Q12

2Q12

3Q12

4Q12

$3.6

$3.6

$3.5

$3.4

$3.3

4Q11

1Q12

2Q12

3Q12

4Q12

$327

$333

$315

$331

$310

$190

$185

$256

$228

$318

4Q11

1Q12

2Q12

3Q12

4Q12

As of quarter end except net charge-offs and provision, which are for the quarter. (1) Criticized loans are ones that we consider “special

mention,” “substandard’” or “doubtful”. (2) Loans acquired from National City or RBC Bank (USA) that were impaired are not included as they

were recorded at estimated fair value when acquired and are currently considered performing loans due to the accretion of interest in purchase

accounting. (3) Includes loans that are government guaranteed/insured, primarily residential mortgages. These loans totaled $2.7 billion in

4Q12. (4) Does not include loans held for sale or foreclosed and other assets. Effective in 2011, excludes residential real estate loans accounted

for under the fair value option.

11

Strong Capital and Liquidity Position

Basel I Tier 1 common capital ratio of 9.6%

(1)

–

Increased 10 bps due to retained earnings growth

Basel III Tier 1 estimated pro forma common capital ratio was 7.3% as of

December

31,

2012

without

benefit

of

phase-ins

(2)

(goal

is

to

be

within

a

range

of

8.0-8.5% by year-end 2013)

Capital priorities:

–

Build capital to support client growth and business investment

–

Improve the quality of capital

–

Maintain appropriate capital in light of economic uncertainty

–

Return excess capital to shareholders, subject to regulatory approval

–

Lower cost of equity by effectively managing risk and capital

Strong liquidity position

–

Parent company two year liquidity coverage

(3)

of 180%

–

Well-positioned for Basel liquidity coverage ratio rules

4Q12 highlights

(1) Estimated at December 31, 2012. (2) Based on current understanding of Basel III NPRs and estimates of Basel II (with

proposed modifications) risk-weighted assets. Includes application of Basel II.5. Subject to further regulatory clarity and

development, validation and regulatory approval of Basel models. (3) Parent company liquidity coverage defined as liquid assets

divided by funding obligations within a two year period.

12

Cautionary Statement Regarding Forward-Looking

Information

•

Our businesses, financial results and balance sheet values are affected by business and economic conditions, including the following:

o

Changes in interest rates and valuations in debt, equity and other financial markets.

o

Disruptions in the liquidity and other functioning of U.S. and global financial markets.

o

The impact on financial markets and the economy of any changes in the credit ratings of U.S. Treasury obligations and other U.S. government-

backed debt, as well as issues surrounding the level of U.S. and European government debt and concerns regarding the creditworthiness of

certain sovereign governments, supranationals and financial institutions in Europe.

o

Actions by Federal Reserve, U.S. Treasury and other government agencies, including those that impact money supply and market interest rates.

o

Changes in customers’, suppliers’ and other counterparties’ performance and creditworthiness.

o

Slowing or failure of the current moderate economic expansion.

o

Continued effects of aftermath of recessionary conditions and uneven spread of positive impacts of recovery on the economy and our

counterparties, including adverse impacts on levels of unemployment, loan utilization rates, delinquencies, defaults and counterparty ability to

meet credit and other obligations.

o

Changes in customer preferences and behavior, whether due to changing business and economic conditions, legislative and regulatory initiatives,

or other factors.

This presentation includes “snapshot” information about PNC used by way of illustration and is not intended as a full business or financial review.  It

should not be viewed in isolation but rather in the context of all of the information made available by PNC in its SEC filings.

We also make statements in this presentation, and we may from time to time make other statements, regarding our outlook for earnings, revenues,

expenses, capital levels and ratios, liquidity levels, asset levels, asset quality, financial position, and other matters regarding or affecting PNC and its

future business and operations that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act.  Forward-looking

statements are typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “see,” “look,” “intend,” “outlook,” “project,” “forecast,”

“estimate,” “goal,” “will,” “should” and other similar words and expressions.  Forward-looking statements are subject to numerous assumptions, risks

and uncertainties, which change over time.

Forward-looking statements speak only as of the date made.  We do not assume any duty and do not undertake to update forward-looking statements. 

Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from historical

performance.

Our forward-looking statements are subject to the following principal risks and uncertainties.

•

Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than

we are currently expecting. These statements are based on our current view that the moderate economic expansion will persist and interest rates

will remain very low in 2013, despite drags from Federal fiscal restraint and a European recession. These forward-looking statements also do not,

unless otherwise indicated, take into account the impact of potential legal and regulatory contingencies.

•

PNC’s regulatory capital ratios in the future will depend on, among other things, the company’s financial performance, the scope and terms of final

capital regulations then in effect (particularly those implementing the Basel Capital Accords), and management actions affecting the composition of

PNC’s balance sheet.  In addition, PNC’s ability to determine, evaluate and forecast regulatory capital ratios, and to take actions (such as capital

distributions) based on actual or forecasted capital ratios, will be dependent on the ongoing development, validation and regulatory approval of

related models.

Appendix

13

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

•

Legal and regulatory developments could have an impact on our ability to operate our businesses, financial condition, results of operations,

competitive position, reputation, or pursuit of attractive acquisition opportunities.  Reputational impacts could affect matters such as business

generation and retention, liquidity, funding, and ability to attract and retain management.  These developments could include:

o

Changes resulting from legislative and regulatory reforms, including major reform of the regulatory oversight structure of the financial

services industry and changes to laws and regulations involving tax, pension, bankruptcy, consumer protection, and other industry

aspects, and changes in accounting policies and principles.  We will be impacted by extensive reforms provided for in the Dodd-Frank

Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and otherwise growing out of the recent financial crisis, the

precise nature, extent and timing of which, and their impact on us, remains uncertain.

o

Changes to regulations governing bank capital and liquidity standards, including due to the Dodd-Frank Act and to Basel-related

initiatives.

o

Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries. 

In addition to matters relating to PNC’s business and activities, such matters may include proceedings, claims, investigations, or

inquiries relating to pre-acquisition business and activities of acquired companies, such as National City.  These matters may result in

monetary judgments or settlements or other remedies, including fines, penalties, restitution or alterations in our business practices,

and in additional expenses and collateral costs, and may cause reputational harm to PNC.

o

Results of the regulatory examination and supervision process, including our failure to satisfy requirements of agreements with

governmental agencies.

o

Impact on business and operating results of any costs associated with obtaining rights in intellectual property claimed by others and

of adequacy of our intellectual property protection in general.

•

Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including,

where appropriate, through effective use of third-party insurance, derivatives, and capital management techniques, and to meet evolving

regulatory capital standards.  In particular, our results currently depend on our ability to manage elevated levels of impaired assets.

•

Business and operating results also include impacts relating to our equity interest in BlackRock, Inc. and rely to a significant extent on

information provided to us by BlackRock.  Risks and uncertainties that could affect BlackRock are discussed in more detail by BlackRock in its

SEC filings.

•

Our 2012 acquisition of RBC Bank (USA) presents us with risks and uncertainties related to the integration of the acquired businesses into

PNC, including:

o

Anticipated benefits of the transaction, including cost savings and strategic gains, may be significantly harder or take longer to

achieve than expected or may not be achieved in their entirety as a result of unexpected factors or events.

o

Our ability to achieve anticipated results from this transaction is dependent also on the extent of credit losses in the acquired loan

portfolios and the extent of deposit attrition, in part related to the state of economic and financial markets.  Also, litigation and

regulatory and other governmental investigations that may be filed or commenced relating to the pre-acquisition business and

activities of RBC Bank (USA) could impact the timing or realization of anticipated benefits to PNC.

o

Integration of RBC Bank (USA)’s business and operations into PNC may take longer than anticipated or be substantially more costly

than anticipated or have unanticipated adverse results relating to RBC Bank (USA)’s or PNC’s existing businesses.  PNC’s ability to

integrate RBC Bank (USA) successfully may be adversely affected by the fact that this transaction results in PNC entering several

geographic markets where PNC did not previously have any meaningful retail presence.

14

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

•

In addition to the RBC Bank (USA) transaction, we grow our business in part by acquiring from time to time other financial services

companies, financial services assets and related deposits and other liabilities.  These other acquisitions often present risks and

uncertainties analogous to those presented by the RBC Bank (USA) transaction.  Acquisition risks include those presented by the nature

of the business acquired as well as risks and uncertainties related to the acquisition transactions themselves, regulatory issues, and the

integration of the acquired businesses into PNC after closing.

•

Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can

affect market share, deposits and revenues.  Industry restructuring in the current environment could also impact our business and

financial performance through changes in counterparty creditworthiness and performance and in the competitive and regulatory

landscape.  Our ability to anticipate and respond to technological changes can also impact our ability to respond to customer needs and

meet competitive demands.

•

Business and operating results can also be affected by widespread natural and other disasters, dislocations, terrorist activities or

international hostilities through impacts on the economy and financial markets generally or on us or our counterparties specifically.

We provide greater detail regarding these as well as other factors in our 2011 Form 10-K, as amended by Amendment No. 1 thereto,

and our 2012 Form 10-Qs, including in the Risk Factors and Risk Management sections and the Legal Proceedings and Commitments

and Guarantees Notes of the Notes to Consolidated Financial Statements in those reports, and in our subsequent SEC filings.  Our

forward-looking statements may also be subject to other risks and uncertainties, including those we may discuss elsewhere in this

presentation or in SEC filings, accessible on the SEC’s website at www.sec.gov and on our corporate website at www.pnc.com/secfilings.

We have included these web addresses as inactive textual references only.  Information on these websites is not part of this document.

Any annualized, proforma, estimated, third party or consensus numbers in this presentation are used for illustrative or comparative

purposes only and may not reflect actual results.  Any consensus earnings estimates are calculated based on the earnings projections

made by analysts who cover that company.  The analysts’ opinions, estimates or forecasts (and therefore the consensus earnings

estimates) are theirs alone, are not those of PNC or its management, and may not reflect PNC’s or other company’s actual or

anticipated results.

15

Non-GAAP to GAAP Reconcilement

In millions

Adjustments,

pretax

Income taxes

(benefit) (a)

Net income

Average Assets

Return on Avg.

Assets

Net income and return on avg. assets, as reported

$719

$302,131

0.95%

Adjustments:

   Gain on sale of Visa Class B common shares

$(130)

$(45)

($85)

   Residential mortgage repurchase obligations

$254

$89

$165

   Trust preferred securities redemption charge

$70

$24

$46

   Residential Mortgage foreclosure-related matters

$91

$31

$60

   Goodwill impairment charge for Residential Mortgage

$45

$0

$45

   Integration costs

$35

$12

$23

Net income and return on avg. assets, as adjusted

$973

$302,131

1.28%

In millions

Adjustments,

pretax

Income taxes

(benefit) (a)

Net income

Average Assets

Return on Avg.

Assets

Net income and return on avg. assets, as reported

$3,001

$295,025

1.02%

Adjustments:

   Gains on sales of Visa Class B common shares

$(267)

$(93)

($174)

   Residential mortgage repurchase obligations

$761

$266

$495

   Trust preferred securities redemption charge

$295

$103

$192

   Residential Mortgage foreclosure-related matters

$225

$79

$146

   Goodwill impairment charge for Residential Mortgage

$45

$0

$45

   Integration costs

$267

$93

$174

Net income and return on avg. assets, as adjusted

$3,879

$295,025

1.31%

For the three months ended Dec. 31, 2012

For the twelve months ended Dec. 31, 2012

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the impact of these respective items on

our operations.

(a) Income taxes calculated using a statutory federal income tax rate of 35%, excluding the goodwill impairment charge which was considered

non-deductible for tax purposes.

Appendix

16

Non-GAAP to GAAP Reconcilement

For the three months ended

In millions

Jun. 30, 2012

Sep. 30, 2012

Dec. 31, 2012

Total noninterest income, as reported

$1,097

$1,689

$1,645

Total revenue, as reported

$3,623

$4,088

$4,069

Adjustments:

   Provision for residential mortgage repurchase obligations

438

             

37

               

254

              

   Gain on sale of Visa Class B common shares

-

             

(137)

            

(130)

            

Total noninterest income, as adjusted

$1,535

$1,589

$1,769

Total revenue, as adjusted

$4,061

$3,988

$4,193

Total noninterest income to total revenue, as reported

30%

41%

40%

Total noninterest income to total revenue, as adjusted

38%

40%

42%

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the

impact of those items on our operations.

In millions

Dec. 31, 2012

Sep. 30, 2012

% change

Total revenue, as reported

$4,069

$4,088

0%

Adjustments:

   Provision for residential mortgage repurchase obligations

254

             

37

               

Total revenue, as adjusted

$4,323

$4,125

5%

For the three months ended

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the

impact of those items on our operations.

In millions

Dec. 31, 2012

Sep. 30, 2012

Jun. 30, 2012

Mar. 31, 2012

Dec. 31, 2011

Dec. 31, 2012

Dec. 31, 2011

% change

Core NII

$2,151

$2,154

$2,183

$2,028

$1,943

$8,516

$7,581

12%

Purchase accounting accretion

273

             

245

             

343

             

263

             

256

             

1,124

          

1,119

          

Total NII

$2,424

$2,399

$2,526

$2,291

$2,199

$9,640

$8,700

11%

PNC believes core net interest income and purchase accounting accretion are useful in evaluating the components of net interest income.

For the three months ended

For the twelve months ended

Appendix

17

Non-GAAP to GAAP Reconcilement

In millions

Dec. 31, 2012

Sep. 30, 2012

% change

Total noninterest income, as reported

$1,645

$1,689

-3%

Adjustments:

   Provision for residential mortgage repurchase obligations

254

             

37

               

Total noninterest income, as adjusted

$1,899

$1,726

10%

In millions

Dec. 31, 2012

Sep. 30, 2012

% change

Total noninterest income, as reported

$1,645

$1,689

-3%

Adjustments:

   Provision for residential mortgage repurchase obligations

254

             

37

               

   Gain on sale of Visa Class B common shares

(130)

            

(137)

            

Total noninterest income, as adjusted

$1,769

$1,589

11%

In millions

Dec. 31, 2012

Dec. 31, 2011

% change

Total noninterest income, as reported

$5,872

$5,626

4%

Adjustments:

   Provision for residential mortgage repurchase obligations

761

             

102

             

   Gain on sale of Visa Class B common shares

(267)

            

-

              

Total noninterest income, as adjusted

$6,366

$5,728

11%

For the three months ended

For the twelve months ended

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the

impact of those items on our operations.

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the

impact of those items on our operations.

For the three months ended

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the

impact of those items on our operations.

Appendix

18

Non-GAAP to GAAP Reconcilement

For the year ended

In millions, except per share data

Dec. 31, 2012

Sep. 30, 2012

Jun. 30, 2012

Mar. 31, 2012

Dec. 31, 2011

Dec. 31, 2012

Dec. 31, 2011

Noninterest Income

Provision for residential mortgage repurchase

obligations (Pre-tax)

$254

$37

$438

$32

$36

$761

$102

After-tax

$165

$24

$284

$21

$23

$495

$66

Impact on diluted earnings per share

($0.31)

($0.05)

($0.54)

($0.04)

($0.04)

($0.93)

($0.13)

Gains on sales of Visa Class B common                  

shares (Pre-tax)

$130

$137

$267

After-tax

$85

$89

$174

Impact on diluted earnings per share

$0.16

$0.17

$0.33

Noninterest Expense

Goodwill impairment charge for Residential Mortgage

Banking segment (Pre-tax)

$45

$45

After-tax

$45

$45

Impact on diluted earnings per share

($0.08)

($0.08)

Expenses for residential mortgage                         

foreclosure-related matters (Pre-tax)

$91

$53

$43

$38

$240

$225

$324

After-tax

$60

$34

$28

$25

$156

$146

$210

Impact on diluted earnings per share

($0.11)

($0.06)

($0.05)

($0.05)

($0.30)

($0.28)

($0.40)

Noncash charges for unamortized discounts related

to redemption of trust preferred securities (Pre-tax)

$70

$95

$130

$198

$295

$198

After-tax

$46

$61

$85

$129

$192

$129

Impact on diluted earnings per share

($0.09)

($0.12)

($0.16)

($0.24)

($0.36)

($0.24)

Integration costs (Pre-tax)

$35

$35

$52

$145

$28

$267

$42

After-tax

$23

$23

$34

$94

$18

$174

$27

Impact on diluted earnings per share

($0.04)

($0.04)

($0.06)

($0.18)

($0.04)

($0.33)

($0.05)

Total impact of selected items on diluted

earnings per share

($0.47)

($0.10)

($0.81)

($0.27)

($0.62)

($1.65)

($0.82)

For the three months ended

(1) In calculating impact on diluted earnings per share in the table above, after-tax amounts for the income statement items were calculated using a statutory

federal income tax rate of 35%, excluding the goodwill impairment charge which was considered nondeductible for income tax purposes.

Appendix