Slide Presentation for the Goldman Sachs Financial Services Conference

DRAFT

Cautionary Statement Regarding Forward-Looking

Information and Adjusted Information

This presentation includes “snapshot” information about PNC used by way of illustration. It is not intended as a full business or financial review and should

be viewed in the context of all of the information made available by PNC in its SEC filings. The presentation also contains forward-looking statements

regarding our outlook for earnings, revenues, expenses, capital levels and ratios, liquidity levels, asset levels, asset quality, financial position, and other

matters regarding or affecting PNC and its future business and operations. Forward-looking statements are necessarily subject to numerous assumptions,

risks and uncertainties, which change over time. The forward-looking statements in this presentation are qualified by the factors affecting forward-looking

statements identified in the more detailed Cautionary Statement included in the Appendix, which is included in the version of the presentation materials

posted on our corporate website at www.pnc.com/investorevents, and in our SEC filings. We provide greater detail regarding these as well as other factors in

our 2011 Form 10-K, as amended by Amendment No. 1 thereto, and 2012 Form 10-Qs, including in the Risk Factors and Risk Management sections and in

the Legal Proceedings and Commitments and Guarantees Notes of the Notes to Consolidated Financial Statements in those reports, and in our subsequent

SEC filings. Our forward-looking statements may also be subject to other risks and uncertainties, including those we may discuss in this presentation or in

SEC filings, accessible on the SEC’s website at www.sec.gov and on PNC’s corporate website at www.pnc.com/secfilings. We have included web addresses in

this presentation as inactive textual references only. Information on these websites is not part of this presentation. Future events or circumstances may

change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which our forward-looking statements are subject.

Forward-looking statements in this presentation speak only as of the date of this presentation. We do not assume any duty and do not undertake to update

those statements. Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from

historical performance.

In this presentation, we may sometimes refer to adjusted results to help illustrate the impact of certain types of items, such as provisions for residential

mortgage repurchase obligations, non-cash charges related to redemptions of trust preferred securities, expenses for residential mortgage foreclosure-related

matters, integration costs, and legal, mortgage foreclosure-related and OREO costs. This information supplements our results as reported in accordance with

GAAP and should not be viewed in isolation from, or as a substitute for, our GAAP results. We believe that this additional information and the reconciliations

we provide may be useful to investors, analysts, regulators and others as they evaluate the impact of these respective items on our results for the periods

presented due to the extent to which the items may not be indicative of our ongoing operations. We may also provide information on the components of net

interest income (purchase accounting accretion and the core remainder) and the impact of purchase accounting accretion on net interest margin, and

information on return on average tangible common equity. We believe that core net interest margin (net interest margin less (annualized purchase

accounting accretion divided by average interest-earning assets)), a non-GAAP measure, is useful as a tool to help evaluate the impact of purchase

accounting accretion on net interest margin. And we believe that return on average tangible common equity (calculated as annualized net income

attributable to common shareholders divided by (average common shareholders’ equity less total intangible assets, other than servicing rights)), a non-GAAP

measure, is useful as a tool to help measure and assess a company’s use of common equity. And we believe that tangible book value per share, a non-GAAP

measure, is useful as a tool to help to better evaluate growth of the company’s business apart from the amount, on a per share basis, of intangible assets

other than servicing rights included in book value. Where applicable, we provide GAAP reconciliations for such additional information, including in the slides,

the Appendix and/or other slides and materials on our corporate website at www.pnc.com/investorevents and in our SEC filings. In certain discussions, we

may also provide information on yields and margins for all interest-earning assets calculated using net interest income on a taxable-equivalent basis by

increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. We believe this

adjustment may be useful when comparing yields and margins for all earning assets. We may also use annualized, proforma, estimated or third party

numbers for illustrative or comparative purposes only. These may not reflect actual results.

This presentation may also include discussion of other non-GAAP financial measures, which, to the extent not so qualified therein or in the Appendix, is

qualified by GAAP reconciliation information available on our corporate website at www.pnc.com under “About PNC–Investor Relations.”

DRAFT

Growing Customers Creates Revenue Potential

Asset Management Group

Residential Mortgage

Retail Banking

Corporate Banking

Purchase

Net

new

organic

checking

relationships

New

primary

clients

New

primary

clients

Refinancing

Total loan originations

$7.0

$8.4

$10.8

HARP refinancing

225

230

YTD10

YTD11

YTD12

694

869

773

YTD10

YTD11

YTD12

809

1,084

1,355

YTD10

YTD11

YTD12

$3.3

$4.3

$5.0

$1.5

$2.0

$3.2

$2.2

$2.1

$2.6

YTD10

YTD11

YTD12

YTD defined as nine months ended September 30 of the respective year. (1) Net new organic checking relationships refers to net new consumer and

small business relationships exclusive of relationships acquired through acquisition. (2) A Corporate Banking primary client is defined as a corporate

banking relationship with annual revenue generation of $50,000 or more or, within corporate banking, a commercial banking client relationship with

annual revenue generation of $10,000 or more. (3) Asset Management Group primary client is defined as a client relationship with annual revenue

generation of $10,000 or more. (4) Purchase is defined as a mortgage with a borrower as part of a residential real estate purchase transaction.

DRAFT

3Q11-3Q12 revenue

3Q11-3Q12

commercial

loans¹

Balance Sheet Growth Driving Revenue

BAC

-3Q12 noninterest-bearing

deposits

BAC

(12%) w/o Coca-Cola gain²

25%

18%

17%

16%

14%

13%

12%

BBT

COF

PNC

WFC

MTB

STI

USB

KEY

CMA

BAC

FITB

JPM

STI

24%

15%

12%

-5%

PNC

JPM

COF

USB

CMA

KEY

FITB

MTB

STI

BBT

BAC

WFC

76%

39%

16%

15%

13%

-1%

28%

STI

COF

BBT

PNC

MTB

USB

WFC

KEY

JPM

FITB

CMA

Peer

Source:

SNL

Database.

Deposit

and

loan

growth

based

spot

balances

September

2011

and

2012,

respectively.

Revenue growth based on change for 3Q12 vs. 3Q11. (1) PNC’s commercial loans balance includes commercial, commercial real

estate and equipment lease financing. JPM and COF loan growth reflects commercial banking segment reported in company

financials. Peer Source: SNL Database. (2) The negative 12% revenue growth also noted reflects the exclusion of the net

securities gain from sale of Coca-Cola shares from STI 3Q12 revenues. Source: STI company reports.

DRAFT

Loan Growth has Delivered Net Interest Income

Growth

Highlights

Increase in interest earning

assets driven by Southeast

expansion and organic loan

growth

Core NII growth driven by

Southeast expansion, organic

loan growth and lower

funding costs

Recently stable PAA declined

in 3Q12 due to maturities of

purchased performing loans,

maturing CDs, and lower cash

recoveries on impaired loans

Fourth quarter net interest

income expected to be flat to

down modestly compared to

linked quarter

Five quarter trend

$2.2

$2.3

$2.5

$2.4

Core NII

PAA

Core net

interest margin

$1.9

$2.0

$2.2

$0.3

$0.2

$224.1

$228.4

$237.7

$250.1

$252.6

Avg. interest

earning assets

3Q11

4Q11

1Q12

2Q12

3Q12

3.37%

3.42%

3.46%

3.53%

3.43%

(1) Core net interest income is total net interest income, as reported, less related purchase accounting accretion (scheduled and cash recoveries). (2) Purchase

accounting accretion (PAA) includes scheduled purchase accounting accretion and cash recoveries. Cash recoveries reflect cash received in excess of recorded

investment from sales or payoffs of impaired commercial loans. (3) Core net interest margin (Core NIM) is net interest margin less (annualized purchase

accounting accretion/average interest-earning assets). Further information is provided in the Appendix. Net interest margin for 3Q11, 4Q11, 1Q12, 2Q12

and 3Q12 was 3.89%, 3.86%, 3.90%, 4.08% and 3.82%, respectively. (4) Refer to Cautionary Statement in the Appendix, including assumptions.

DRAFT

Serving Customers Tomorrow –

Changing the Retail

Branch Model

ATM channel migration strategy

PNC customers’

changing preferences

Withdrawals

Deposits

Check

cashing

40%

potential

20%

potential

Transaction

behavior mix

Cost

per

consumer

interaction

Traditional

Branch

20%

Primary

Virtual

34%

Multi-

channel

46%

Call center –

Interactive

voice response

Online/Mobile

ATM

Branch

$0.10

$0.09

$0.59

$3.97

Teller

ATM

(1) Percentages reflect the proportion of PNC customers considered to be traditional branch, primary virtual usage or multi-channel customers based upon channels utilized for

transactions. Transactions refer to service transactions, which include deposits, withdrawals and payments. Traditional branch customer is a customer who conducts greater than

80% of monthly transactions in a branch. Primary virtual customer is a customer who conducts the majority of monthly transactions at non-branch channels (i.e., ATM, Online,

Call Center, Mobile). (2) A customer interaction includes any time the customer makes an inquiry, accesses account information, reports a problem, makes a deposit or withdrawal

cashes a check, makes a transfer, or does another type of transaction. (3) Monthly transactions reflect the monthly average for transactions conducted from October 2010-

November 2011. Potential in chart represents potential for ATM channel percentage if transactions were to migrate from Teller to ATM channel.

DRAFT

Capturing More Investable Assets in Underpenetrated

Customer Segments

Asset Management Group

A Top 10 bank-held wealth manager in U.S.

Significant opportunity to grow

personal investable assets

Customers (in thousands)

Investment & Wealth

households

400+

Assets

(in

billions)

AUA

$260

AUM

$112

Distribution

Employees

3,000+

Relationship Managers

200+

Banking Advisors

800+

Brokers

700+

Referrals from Retail & C&IB

+21% YTD

>6%

$43B

$490B

$1,356B

>12%

>8%

Mass Market

Affluent

HNW/Wealth

2012 Penetration (9/30/12)

2016 Penetration (Goal)

Potential

–

across

footprint

$43

$490

$1,356

$1,900

2016 goal

>6%

>12%

>8%

$170+

(billions)

(1) Balances as of September 30, 2012. AUA defined as client assets under administration; and AUM defined as discretionary assets under

management. (2) AUA includes brokerage assets of approximately $38 billion from Retail Banking business. (3) Personal investable assets -

PNC households (HH) definition: Mass Market is defined as HHs with assets < $100K; Affluent is defined as HHs with assets between $100K -

$1MM; High net worth/wealth (HNW) is defined as HHs with assets > than $1MM. (4) Represents the targeted total AUA/AUM balance

projected for the personal investments business and is not incremental.

DRAFT

PNC’s Efficiency Ratio

YTD

9/30/12

Adjusted

9/30/12

Integration

costs and

Trust

Preferred

Securities

charges

Residential

Mortgage

repurchase

provision

2013

highlights

Expect positive operating

leverage

No integration and minimal

trust preferred securities

redemption charges expected

relative to 2012

Expect lower provision for

residential mortgage

repurchase obligations

Mortgage foreclosure-related

compliance and OREO

should

begin to decline in the second

half

More than $500 million of

Continuous Improvement

initiatives should fund

capacity to invest in future

growth

Focused on improving

customer margins in the

Retail Bank

Sensitivity

adjustments

68%

61%

Efficiency ratio is calculated as noninterest expense divided by total revenue. (1) Further information is provided in the Appendix. (2) Refer to

the Cautionary Statement in the Appendix, including assumptions. (3) Subject to the effect of legal contingencies in 2013. (4) Mortgage

foreclosure-related compliance represents costs to comply with regulatory consent decrees. OREO costs consist of gains/losses on sales of

OREO assets, write-downs on the assets and operating expenses.

DRAFT

Cautionary Statement Regarding Forward-Looking

Information

Appendix

This presentation includes “snapshot” information about PNC used by way of illustration and is not intended as a full business or financial review. It

should not be viewed in isolation but rather in the context of all of the information made available by PNC in its SEC filings.

We also make statements in this presentation, and we may from time to time make other statements, regarding our outlook for earnings, revenues,

expenses, capital levels and ratios, liquidity levels, asset levels, asset quality, financial position, and other matters regarding or affecting PNC and its

future business and operations that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act Forward-

looking statements are typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “see,” “look,” “intend,” “outlook,” “project,”

“forecast,” “estimate,” “goal,” “will,” “should” and other similar words and expressions. Forward-looking statements are subject to numerous

assumptions, risks and uncertainties, which change over time.

Forward-looking statements speak only as of the date made. We do not assume any duty and do not undertake to update forward-looking

statements. Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from

historical performance.

Our forward-looking statements are subject to the following principal risks and uncertainties.

Our businesses, financial results and balance sheet values are affected by business and economic conditions, including the following:

Changes in interest rates and valuations in debt, equity and other financial markets.

Disruptions in the liquidity and other functioning of U.S. and global financial markets.

The impact on financial markets and the economy of any changes in the credit ratings of U.S. Treasury obligations and other U.S. government-

backed debt, as well as issues surrounding the level of U.S. and European government debt and concerns regarding the creditworthiness of

certain sovereign governments, supranationals and financial institutions in Europe.

Actions by Federal Reserve, U.S. Treasury and other government agencies, including those that impact money supply and market interest

rates.

Changes in customers’, suppliers’ and other counterparties’ performance and creditworthiness.

Slowing or failure of the current moderate economic expansion.

Continued effects of aftermath of recessionary conditions and uneven spread of positive impacts of recovery on the economy and our

counterparties, including adverse impacts on levels of unemployment, loan utilization rates, delinquencies, defaults and counterparty ability to

meet credit and other obligations.

Changes in customer preferences and behavior, whether due to changing business and economic conditions, legislative and regulatory

initiatives, or other factors.

Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than

we are currently expecting. These statements are based on our current view that the moderate economic expansion will persist and interest rates

will remain very low for the remainder of 2012 and in 2013, despite downside risks from the “fiscal cliff” and European recession.

PNC’s regulatory capital ratios in the future will depend on, among other things, the company’s financial performance, the scope and terms of final

capital regulations then in effect (particularly those implementing the Basel Capital Accords), and management actions affecting the composition of

PNC’s balance sheet. In addition, PNC’s ability to determine, evaluate and forecast regulatory capital ratios, and to take actions (such as capital

distributions) based on actual or forecasted capital ratios, will be dependent on the ongoing development, validation and regulatory approval of

related models.

DRAFT

Cautionary Statement Regarding Forward-Looking

Information (continued)

•

Legal and regulatory developments could have an impact on our ability to operate our businesses, financial condition, results of operations, competitive

position, reputation, or pursuit of attractive acquisition opportunities. Reputational impacts could affect matters such as business generation and retention,

liquidity, funding, and ability to attract and retain management. These developments could include:

Changes resulting from legislative and regulatory reforms, including major reform of the regulatory oversight structure of the financial services

industry and changes to laws and regulations involving tax, pension, bankruptcy, consumer protection, and other industry aspects, and changes

in accounting policies and principles. We will be impacted by extensive reforms provided for in the Dodd-Frank Wall Street Reform and Consumer

Protection Act (the “Dodd-Frank Act”) and otherwise growing out of the recent financial crisis, the precise nature, extent and timing of which, and

their impact on us, remains uncertain.

Changes to regulations governing bank capital and liquidity standards, including due to the Dodd-Frank Act and to Basel-related initiatives.

Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries. In addition

to matters relating to PNC’s business and activities, such matters may include proceedings, claims, investigations, or inquiries relating to pre-

acquisition business and activities of acquired companies, such as National City. These matters may result in monetary judgments or settlements

or other remedies, including fines, penalties, restitution or alterations in our business practices and in additional expenses and collateral costs,

and may cause reputational harm to PNC.

Results of the regulatory examination and supervision process, including our failure to satisfy requirements of agreements with governmental

agencies.

Impact on business and operating results of any costs associated with obtaining rights in intellectual property claimed by others and of adequacy

of our intellectual property protection in general.

•

Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including, where appropriate,

through effective use of third-party insurance, derivatives, and capital management techniques, and to meet evolving regulatory capital standards. In

particular, our results currently depend on our ability to manage elevated levels of impaired assets.

•

Business and operating results also include impacts relating to our equity interest in BlackRock, Inc. and rely to a significant extent on information

provided to us by BlackRock. Risks and uncertainties that could affect BlackRock are discussed in more detail by BlackRock in its SEC filings.

•

Our acquisition of RBC Bank (USA) presents us with risks and uncertainties related to the integration of the acquired businesses into PNC, including:

Anticipated benefits of the transaction, including cost savings and strategic gains, may be significantly harder or take longer to achieve than

expected or may not be achieved in their entirety as a result of unexpected factors or events.

Our ability to achieve anticipated results from this transaction is dependent also on the extent of credit losses in the acquired loan portfolios and

the extent of deposit attrition, in part related to the state of economic and financial markets. Also, litigation and regulatory and other

governmental investigations that may be filed or commenced relating to the pre-acquisition business and activities of RBC Bank (USA) could

impact the timing or realization of anticipated benefits to PNC.

Integration of RBC Bank (USA)’s business and operations into PNC may take longer than anticipated or be substantially more costly than

anticipated or have unanticipated adverse results relating to RBC Bank (USA)’s or PNC’s existing businesses. PNC’s ability to integrate RBC Bank

(USA) successfully may be adversely affected by the fact that this transaction results in PNC entering several geographic markets where PNC did

not previously have any meaningful retail presence.

Appendix

DRAFT

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

•

In addition to the RBC Bank (USA) transaction, we grow our business in part by acquiring from time to time other financial services companies,

financial services assets and related deposits and other liabilities. These other acquisitions often present risks and uncertainties analogous to those

presented by the RBC Bank (USA) transaction. Acquisition risks include those presented by the nature of the business acquired as well as risks and

uncertainties related to the acquisition transactions themselves, regulatory issues, and the integration of the acquired businesses into PNC after

closing.

•

Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can affect market

share, deposits and revenues. Industry restructuring in the current environment could also impact our business and financial performance through

changes in counterparty creditworthiness and performance and in the competitive and regulatory landscape. Our ability to anticipate and respond to

technological changes can also impact our ability to respond to customer needs and meet competitive demands.

•

Business and operating results can also be affected by widespread disasters, dislocations, terrorist activities or international hostilities through

impacts on the economy and financial markets generally or on us or our counterparties specifically.

We provide greater detail regarding these as well as other factors in our 2011 Form 10-K, as amended by Amendment No. 1 thereto, and 2012 Form

10-Qs, including in the Risk Factors and Risk Management sections and the Legal Proceedings and Commitments and Guarantees Notes of the Notes

to Consolidated Financial Statements in those reports, and in our subsequent SEC filings. Our forward-looking statements may also be subject to

other risks and uncertainties, including those we may discuss elsewhere in this presentation or in SEC filings, accessible on the SEC’s website at

www.sec.gov and on our corporate website at www.pnc.com/secfilings. We have included these web addresses as inactive textual references only.

Information on these websites is not part of this document.

Any annualized, proforma, estimated, third party or consensus numbers in this presentation are used for illustrative or comparative purposes only

and may not reflect actual results. Any consensus earnings estimates are calculated based on the earnings projections made by analysts who cover

that company. The analysts’ opinions, estimates or forecasts (and therefore the consensus earnings estimates) are theirs alone, are not those of

PNC or its management, and may not reflect PNC’s or other company’s actual or anticipated results.

DRAFT

Non-GAAP to GAAP Reconcilement

As of

In millions except per share data

Dec. 31, 2007

Dec. 31, 2009

% Change

Common shareholders' equity

$14,847

$22,011

Common shares outstanding

341

462

Book value per common share

$43.60

$47.68

Goodwill and other intangible assets other than servicing rights (1)

$8,850

$10,650

Common shareholders' equity less intangible assets

$5,997

$11,361

Common shares outstanding

341

462

Tangible book value per common share

$17.59

$24.59

40%

As of

In millions except per share data

Dec. 31, 2009

Sep. 30, 2012

% Change

Common shareholders' equity

$22,011

$35,124

Common shares outstanding

462

529

Book value per common share

$47.68

$66.41

Goodwill and other intangible assets other than servicing rights (1)

$10,650

$9,944

Common shareholders' equity less intangible assets

$11,361

$25,180

Common shares outstanding

462

529

Tangible book value per common share

$24.59

$47.60

94%

PNC

believes

that

tangible

book

value

per

common

share,

non-GAAP

measure,

useful

tool

help

better

evaluate

growth

the

company's

business

apart

from

the

amount,

per

basis,

intangible

assets other than servicing rights included in book value per common share.

(1)

Servicing

rights

were

$701

million,

$2,259

million

and

$997

million

December

31,

2007,

December

31,

2009 and September 30, 2012, respectively.

Appendix

DRAFT

Non-GAAP to GAAP Reconcilement

$ in millions

Sept. 30, 2012

Jun. 30, 2012

Mar. 31, 2012

Dec. 31, 2011

Sep. 30, 2011

Net interest margin, as reported

3.82%

4.08%

3.90%

3.86%

3.89%

Purchase accounting accretion (1)

$245

$343

$263

$256

$291

Purchase accounting accretion, if annualized

$975

$1,380

$1,058

$1,016

$1,155

Avg. interest earning assets

$252,606

$250,132

$237,734

$228,406

$224,072

Annualized purchase accounting accretion/Avg. interest-earning assets

0.39%

0.55%

0.44%

0.52%

Core net interest margin (2)

3.43%

3.53%

3.46%

3.42%

3.37%

For the three months ended

(1) Purchase accounting accretion is scheduled purchase accounting accretion plus cash recoveries.

(2)

PNC

believes

that

core

net

interest

margin,

non-GAAP

measure,

useful

tool

help

evaluate

the

impact

purchase

accounting

accretion

net interest margin. The adjustment represents annualized purchase accounting accretion divided by average interest-earning assets.

in millions

Net interest

income

Noninterest

income

Total revenue

Noninterest

expense

Efficiency ratio

As reported

$7,216

$4,227

$11,443

$7,753

68%

Adjustments:

Integration costs and trust preferred securities redemption charges

($457)

Provision for residential mortgage repurchase obligations

$507

As adjusted

$7,216

$4,734

$11,950

$7,296

61%

PNC believes that information adjusted for the impact of certain items may be useful to help evaluate the impact of those items on our operations.

For the nine months ended Sep. 30, 2012

Appendix