Electronic presentation slides and related material

Cautionary Statement Regarding Forward-Looking

Information and Adjusted Information

This presentation includes “snapshot” information about PNC used by way of illustration. It is not intended as a full business or financial review

and should be viewed in the context of all of the information made available by PNC in its SEC filings. The presentation also contains forward-

looking statements regarding our outlook for earnings, revenues, expenses, capital levels, liquidity levels, asset quality and other matters

regarding or affecting PNC and its future business and operations. Forward-looking statements are necessarily subject to numerous assumptions,

risks and uncertainties, which change over time.

The forward-looking statements in this presentation are qualified by the factors affecting forward-looking statements identified in the more detailed

Cautionary Statement included in the Appendix, which is included in the version of the presentation materials posted on our corporate website at

www.pnc.com/investorevents. We provide greater detail regarding some of these factors in our 2010 Form 10-K and 2011 Form 10-Qs, including

Risk Factors and Risk Management sections of those reports, and our subsequent SEC filings. Our forward-looking statements may also be subject

to other risks and uncertainties, including those we may discuss in this presentation or in SEC filings, accessible on the SEC’s website at

www.sec.gov and on PNC’s corporate website at www.pnc.com/secfilings. We have included web addresses in this presentation as inactive textual

references only. Information on these websites is not part of this presentation.

Future events or circumstances may change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which our

forward-looking statements are subject. Forward-looking statements in this presentation speak only as of the date of this presentation. We do not

assume any duty and do not undertake to update forward-looking statements. Actual results or future events could differ, possibly materially,

from those anticipated in forward-looking statements, as well as from historical performance.

In this presentation, we sometimes refer to adjusted results to help illustrate the impact of certain types of items, such as our third quarter 2010

gain related to the sale of PNC Global Investment Servicing Inc. (“GIS”). This information supplements our results as reported in accordance with

GAAP and should not be viewed in isolation from, or a substitute for, our GAAP results. We believe that this additional information and the

reconciliations we provide may be useful to investors, analysts, regulators and others as they evaluate the impact of these respective items on our

results for the periods presented due to the extent to which the items are not indicative of our ongoing operations. We may also provide

information on pretax pre-provision earnings (total revenue less noninterest expense), as we believe that pretax pre-provision earnings, a non-

GAAP measure, is useful as a tool to help evaluate the ability to provide for credit costs through operations. Where applicable, we provide GAAP

reconciliations for such additional information, including in the Appendix.

In certain discussions, we may also provide information on yields and margins for all interest-earning assets calculated using net interest income

on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned

on taxable investments. We believe this adjustment may be useful when comparing yields and margins for all earning assets. We may also use

annualized, proforma, estimated or third party numbers for illustrative or comparative purposes only. These may not reflect actual results.

This presentation may also include discussion of other non-GAAP financial measures, which, to the extent not so qualified therein or in the

Appendix, is qualified by GAAP reconciliation information available on our corporate website at www.pnc.com under “About PNC–Investor Relations.

Industry Better Positioned in Current Environment

Valuation metrics

PNC

Peers

Price to book

82%

81%

Price to

tangible book

115%

121%

Dividend yield

2.8%

1.8%

-0.5%

0.0%

0.5%

1.0%

1.5%

2007

2008

2009

2010

2011

Return on average assets

PNC

Peer Average¹

Tangible book value per share

1.34%

0.91%

$18.55

$19.78

12/31/07

6/30/11

12/31/07

6/30/11

Peer Average¹

PNC

$17.91

$42.93

Stronger industry position

Stronger balance sheet

Improving profitability

Diversifying business mix

1.21%

1.18%

(1) Peer average represents average of banks identified in the Appendix. Source: SNL DataSource. (2) Excludes BLK/BGI gain. (3) Excludes

GIS gain. (4) Tangible book value per share calculated as book value per share less total intangible assets per share. PNC believes that

tangible book value, a non-GAAP measure, is useful as a tool to help evaluate the amount, on a per share basis, of intangible assets included

in book value per common share. Further information is provided in the Appendix. (5) Based on closing prices as of August 30, 2011.

PNC’s Differentiated Results

1H11 highlights

Net income of $1.7 billion increased by

18% YoY

Accelerated customer growth

Commercial loans grew

Net charge-offs decreased by 51% YoY

Tier 1 common increased to 10.5%

Increased common stock dividend

250%

Bank expansion through strategic

capital deployment

Return on tangible common equity¹

19%

15%

16%

2Q10

3Q10

4Q10

1Q11

2Q11

12%

Peer²

five

quarter

average

PNC 33% above

Peer²

five quarter

average

PNC

(1) Return on tangible common equity calculated as net income divided by (common equity less intangible assets), annualized. PNC believes

that return on tangible common equity, a non-GAAP measure, is useful as a tool to help measure and assess a company’s use of equity.

Further information is provided in the Appendix. (2) Peers represent banks identified in the Appendix, as available. Source: SNL DataSource.

(3) Excludes the $328 million after-tax, $639 million pretax, GIS gain.

100

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Growing Customers –

Responding to Changing

Customer Behaviors and Needs

U.S. banking transactions by channel (billions)

Mobile

Online

ATM

Call center

Branch

Forecast

Actual

Growth in electronic

channels continues to

reduce consumer check

payments

The percentage of

customers transferring

funds online nearly

doubled from 34% in 2005

to 67% in 2010

By 2012, checks are

expected to account for

only 17% of non-cash

transactions vs. 32% in

2006

Deposit transactions at

PNC branches declined at

an accelerated pace and a

5 year CAGR of (6.2%)

Changing customer behaviors

(1) Source: Tower Group, McKinsey & Company. (2) Source: Novantas. “Annual Multichannel Preference Survey” as cited in Novarica,

“Consumer Usage of the Mobile Banking Channel,” January 10, 2010. (3) Source: Forrester Research Mobile Banking Forecast, 2010-2015.

Growing Customers –

Retail Banking

Yielding results

December

2010

Goal

Free checking

Relationship checking

July 2011

30%

63%

70%

Growth strategies

Expand market share and

share of wallet by providing

customers with more choices

and fair value

Deepen share of wallet in

the mass affluent segment

Capitalize on the launch of

integrated deposit products

and enhanced credit card

offerings

Fully leverage new

geographies and alternative

distribution channels

Organic checking

relationship growth

1,2

Growth in online bill

payment active customers

2H10

1H11

+130

+76

2Q10

2Q11

+1,045

+870

New originations

Period end

(1) Organic growth refers to consumer and small business customers excluding 32,000 relationships acquired by acquisition in 2Q11.

(2) Organic growth excludes 3,000 customers acquired by acquisition in 2Q11. (3) Relationship checking refers to accounts with a committed

balance level or self-service accounts with lower cost of servicing.

40%

45%

50%

55%

Yielding results

Corporate

Banking

New

Cumulative

Primary

Client

Growth

Growing

Customers

–

Corporate

Institutional

Banking

Growth strategies

Focus on cross-sell of existing

relationships

Achieve high growth customer additions

Invest in high potential markets

Focus on total relationship return

250

500

750

1,000

2010 Actual

2011 Actual

2009

2010

2011

As of June 30, 2011, 94% of all PNC

markets are ahead of first half sales

plans

Commercial loan growth increased

4% linked quarter and 9% first half

2011

New primary clients increased 29%

year over year

1H11 highlights

Loan commitments

grew 10% YoY

(1) Corporate banking primary client relationships are defined as corporate banking client relationships with annual revenue generation of

$10,000 or more. (2) Corporate and Institutional Banking quarterly utilization rates reflect the consolidation of Market Street Funding

Corporation beginning January 2010. 2011 represents year to date results through June quarter-end.

Corporate

and

Institutional

Banking

Utilization

Rates

Growing Customers –

Asset Management Group

(1) Referral sales are new sales to clients referred to AMG by Retail Banking or Corporate and Institutional Banking. (2) New Primary clients are

relationships with annual revenue of $10,000 or more.

Growth strategies

Expanding distribution in all markets with a

particular focus on high growth markets

Growing revenue through targeted market

opportunities and increased channel

penetration

Investing in innovation and technology –

piloting Wealth Insight tool

Yielding results

Referral sales

1H11 vs. 1H10

104%

New primary clients

1H11 vs. 1H10

49%

Assets under administration

2Q10

2Q11

$219

$199

150 external

new

hires

the

first

half

2011 –

primarily front line talent

acquisition

Pilot

progress

with

roll-out

over

10,000 clients

Product

launch

3Q11

RBC Bank (USA) –

Strategic Growth Opportunity

Priced Below Tangible Book Value

Total

market

revenue

growth

for

C&IB

and

AMG

Projected

5-year

population

growth

6.5% more than 1.5 times the national

average and 5 times PNC’s Retail

Banking footprint

Combined retail footprint covers 11 of

the

top

wealthiest

states

Commercial

market

opportunity

RBC’s market opportunities

Fee

NII

$12

$21

$26

$18

2009

2010

2011

Florida

$19

$30

$44

New

primary

clients

17%

over

YTD10

$14

$20

$33

$48

$44

$50

2009

2010

2011

Chicago

$64

$82

New primary

clients up 67%

over

YTD10

More than 500,000 small businesses

Approximately 4,000 mid-market and

2,000 corporate companies

(1) Year over year market revenue growth. (2) Year over year total new primary client growth. (3) 2011 represents revenue growth

for the six months ended June 30, 2011, annualized. (4) Source: SNL DataSource (5) Top 20 states based on wealth holders with

>$1.5 million in net worth. Source: IRS Statistics of Income Division, August 2008. (6) Source: SNL Financial and OneSource.

Managing Risk -

Credit Trends Continue to Improve

$791

$533

$442

$421

$840

$614

$414

$486

$280

$823

2Q10

3Q10

4Q10

1Q11

2Q11

Nonperforming loans

1,3

Provision and net charge-offs

Criticized commercial loans

30-89 Days

90 Days +

Accruing loans past due

1,2

$2.7

$2.6

$2.7

$2.6

$2.2

$1.8

$1.9

$1.5

2Q10

3Q10

4Q10

1Q11

2Q11

As of quarter end except net charge-offs, which are for the quarter. (1) Loans acquired from National City that were impaired are not included

as they were recorded at estimated fair value when acquired and are currently considered performing loans due to the accretion of interest in

purchase accounting. (2) Includes loans that are government guaranteed/insured, primarily residential mortgages. These loans totaled $2.7

billion in 2Q11. (3) Does not include loans held for sale or foreclosed and other assets. Effective in 2011, excludes residential real estate

loans

accounted

for

under

the

fair

value

option.

(4)

Criticized

loans

are

ones

that

consider

“special

mention,”

“substandard’”

“doubtful”.

$15.0

$16.4

$13.7

$12.7

$11.7

2Q10

3Q10

4Q10

1Q11

2Q11

Criticized

Commercial

loans

Provision

Net charge-offs

2Q10

3Q10

4Q10

1Q11

2Q11

Total nonperforming loans

$5.1

$4.8

$4.5

$4.3

$3.9

Industry Leading Performance

Nonperforming

loans²

to total

loans

Nonperforming

assets²

to total

assets

Net charge-

offs to average

loans

Allowance for

loan and lease

losses³

loans

2Q11 reserves/loans

Key 2Q11 credit metrics

1.70%

2.37%

2.57%

3.53%

1.11%

1.69%

3.08%

2.93%

(1) As of or for the quarter ended June, 2011. Net charge-offs to average loans percentages are annualized. Peers represents average of banks

identified in the Appendix, as available. Sources: SNL DataSource, company reports. (2) Does not include purchased impaired loans or loans

held for sale. (3) Includes impairment reserves attributable to purchased impaired loans. Loans PNC acquired from National City that were

impaired are purchased impaired loans. (4) 2Q11 reserves/loans would be 3.87% if adjusted to include the remaining marks on purchased

impaired loans. Further information is provided in the Appendix. Others have made acquisitions and have marks on purchased impaired loans.

No adjustments have been made for those peers.

4.15%

3.96%

3.87%

3.84%

3.48%

3.35%

3.08%

2.78%

2.57%

2.43%

2.39%

2.06%

1.56%

JPM

BAC

PNC

COF

FITB

PNC

WFC

KEY

USB

BBT

STI

CMA

MTB

Includes purchased impaired

loan marks

3.5%

4.0%

4.5%

5.125%

5.75%

6.375%

7.0%

2013

2014

2015

2016

2017

2018

2019

Highlights

The amount of cushion we choose to hold

above and beyond Basel III limits will be

a function of multiple inputs such as

economic conditions, AOCI cushion and

SIFI buffer, if required

Assumes no common stock issuance to

fund acquisition of RBC Bank (USA)

BlackRock –

Return on economic and

regulatory capital is greater than 20%

Sub-investment grade securities

Significant upside potential assuming

capital requirements reflect the

inherent risk profile of the relevant

investment

Tier 1 common ratio

(1) Proforma estimate is based on PNC’s Tier 1 common ratio of 10.5% as of 6/30/11, and includes the assumed benefit of 1.3%, which reflects

First Call 2011 and 2012 estimates and current dividend payout, as well as the assumed decrease of 3.3%-3.8%, which reflects assumptions

regarding credit, operating and market risk under Basel II, the treatment of BlackRock and sub-investment grade securities (assuming no AOCI

double counting) under Basel II, and assumes no common share issuance for the RBC Bank (USA) acquisition. This estimate is subject to

further regulatory guidance and clarity. (2) Regulatory requirements include capital conservation buffer.

Basel III requirements

12/31/12

Proforma Basel III

8.0% -

8.5%

PNC’s Basel III Capital Ratio Estimate

Cautionary

Statement

Regarding

Forward-Looking

Information

Appendix

This presentation includes “snapshot” information about PNC used by way of illustration and is not intended as a full business or financial review

It should not be viewed in isolation but rather in the context of all of the information made available by PNC in its SEC filings.

We also make statements in this presentation, and we may from time to time make other statements, regarding our outlook for earnings,

revenues, expenses, capital levels, liquidity levels, asset quality and other matters regarding or affecting PNC and its future business and

operations that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. Forward-looking statements

are typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “see,” “intend,” “outlook,” “project,” “forecast,” “estimate,”

“goal,” “will,” “should” and other similar words and expressions. Forward-looking statements are subject to numerous assumptions, risks and

uncertainties, which change over time.

Forward-looking statements speak only as of the date made. We do not assume any duty and do not undertake to update forward-looking

statements. Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as

from historical performance.

Our forward-looking statements are subject to the following principal risks and uncertainties.

•

Our businesses, financial results and balance sheet values are affected by business and economic conditions, including the following:

Changes in interest rates and valuations in debt, equity and other financial markets.

Disruptions in the liquidity and other functioning of U.S. and global financial markets.

The impact on financial markets and the economy of the downgrade by Standard & Poor’s of U.S. Treasury obligations and other

U.S. government-backed debt, as well as issues surrounding the level of U.S. and European government debt.

Actions by Federal Reserve, U.S. Treasury and other government agencies, including those that impact money supply and market

interest rates.

Changes in customers’, suppliers’ and other counterparties’ performance and creditworthiness.

Slowing or failure of the current moderate economic recovery.

Continued effects of aftermath of recessionary conditions and uneven spread of positive impacts of recovery on the economy and

our counterparties, including adverse impacts on levels of unemployment, loan utilization rates, delinquencies, defaults and

counterparty ability to meet credit and other obligations.

Changes in customer preferences and behavior, whether due to changing business and economic conditions, legislative and

regulatory initiatives, or other factors.

•

Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different

than we are currently expecting. These statements are based on our current view that the moderate economic recovery is transitioning into a

self-sustaining economic expansion in 2011, with faster economic growth in the second half pushing the unemployment rate lower amidst

continued low interest rates.

•

Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different

than we are currently expecting. These statements are based on our current view that the modest economic expansion will persist in the year

ahead and interest rates will remain very low.

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

Legal and regulatory developments could have an impact on ability to operate our businesses, financial condition, results of operations,

competitive position, reputation, or pursuit of attractive acquisition opportunities. Reputational impacts could affect matters such as business

generation and retention, liquidity, funding, and ability to attract and retain management. These developments could include:

Changes resulting from legislative and regulatory reforms, including broad-based restructuring of financial industry regulation and

changes to laws and regulations involving tax, pension, bankruptcy, consumer protection, and other industry aspects, and changes in

accounting policies and principles. We will be impacted by extensive reforms provided for in the Dodd-Frank Wall Street Reform and

Consumer Protection Act (the “Dodd-Frank Act”) and otherwise growing out of the recent financial crisis, the precise nature, extent

and timing of which, and their impact on us, remains uncertain.

Changes to regulations governing bank capital, including due to the Dodd-Frank Act and to Basel III initiatives.

Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries.

In addition to matters relating to PNC’s business and activities, such matters may include proceedings, claims, investigations, or

inquiries relating to pre acquisition business and activities of acquired companies, such as National City. These matters may result in

monetary judgments or settlements or other remedies, including fines, penalties, restitution or alterations in our business practices,

and in additional expenses and collateral costs, and may cause reputational harm to PNC following the acquisition and integration of

acquired businesses into ours.

Results of regulatory examination and supervision process, including our failure to satisfy requirements of agreements with

governmental agencies.

Impact on business and operating results of any costs associated with obtaining rights in intellectual property claimed by others and

of adequacy of our intellectual property protection in general.

Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including, where

appropriate, through effective use of third-party insurance, derivatives, and capital management techniques, and to meet evolving regulatory

capital standards. In particular, our results currently depend on our ability to manage elevated levels of impaired assets.

Business and operating results also include impacts relating to our equity interest in BlackRock, Inc. and rely to a significant extent on

information provided to us by BlackRock. Risks and uncertainties that could affect BlackRock are discussed in more detail by BlackRock in SEC

filings.

Our planned acquisition of RBC Bank (USA) presents us with risks and uncertainties related both to the acquisition transaction itself and its

integration into PNC after closing, including:

Closing is dependent on, among other things, receipt of regulatory and other applicable approvals, the timing of which cannot be

predicted with precision at this point and which may not be received at all. The impact of closing on PNC’s financial statements will be

affected by the timing of the transaction.

The transaction (including integration of RBC Bank (USA)’s businesses) may be substantially more expensive to complete than

anticipated. Anticipated benefits, including cost savings and strategic gains, may be significantly harder or take longer to achieve than

expected or may not be achieved in their entirety as a result of unexpected factors or events.

Our ability to achieve anticipated results from this transaction is dependent also on the following factors, in part related to the state of

economic and financial markets: the extent of credit losses in the acquired loan portfolios and the extent of deposit attrition. Also,

litigation and governmental investigations that may be filed or commenced, as a result of this transaction or otherwise, could impact

the timing or realization of anticipated benefits to PNC.

•

Cautionary Statement Regarding Forward-Looking

Information (continued)

Appendix

Integration of RBC Bank (USA)’s business and operations into PNC, which will include conversion of RBC Bank (USA)’s different systems and

procedures, may take longer than anticipated or be more costly than anticipated or have unanticipated adverse results relating to RBC Bank

(USA)’s or PNC’s existing businesses. PNC’s ability to integrate RBC Bank (USA) successfully may be adversely affected by the fact that this

transaction will result in PNC entering several markets where PNC does not currently have any meaningful retail presence.

•In addition to the planned RBC Bank (USA) transaction, we grow our business in part by acquiring from time to time other financial services

companies, financial services assets and related deposits. These other acquisitions, including our planned acquisition of branches and related deposits

in metropolitan Atlanta, Georgia from Flagstar Bank, FSB, often present risks and uncertainties analogous to those presented by the RBC Bank (USA)

transaction, as well as, in some cases, with risks related to entering into new lines of business.

•Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can affect market

share, deposits and revenues. Industry restructuring in the current environment could also impact our business and financial performance through

changes

counterparty

creditworthiness

and

performance

and

competitive

and

regulatory

landscape.

Our

ability

anticipate

and

respond

technological changes can also impact our ability to respond to customer needs and meet competitive demands.

•Business

and

operating

results

can

also

affected

widespread

disasters,

dislocations,

terrorist

activities

international

hostilities

through

impacts on the economy and financial markets generally or on us or our counterparties specifically.

provide

greater

detail

regarding

some

these

factors

our

2010

Form

10-K

and

first

and

second

quarter

2011

Form

10-Qs,

including

Risk

Factors and Risk Management sections of those reports, and our subsequent SEC filings. Our forward-looking statements may also be subject to other

risks and uncertainties, including those we may discuss elsewhere in this presentation or in SEC filings, accessible on the SEC’s website at

www.sec.gov and on our corporate website at www.pnc.com/secfilings. We have included these web addresses as inactive textual references only.

Information on these websites is not part of this document.

Any annualized, proforma, estimated, third party or consensus numbers in this presentation are used for illustrative or comparative purposes only and

may not reflect actual results. Any consensus earnings estimates are calculated based on the earnings projections made by analysts who cover that

company. The analysts’

opinions, estimates or forecasts (and therefore the consensus earnings estimates) are theirs alone, are not those of PNC or

its management, and may not reflect PNC’s or other company’s actual or anticipated results.

Non-GAAP to GAAP Reconcilement

Appendix

Six months ended June 30

in millions

2011

2010

2009

2008

2007

Reported net income

$1,744

$3,397

$2,403

$914

$1,491

Average assets

$261,826

$264,902

$276,876

$142,020

$123,418

Return on average assets

1.34%

1.28%

0.87%

0.64%

1.21%

Adjustments

$639

(1)

$1,076

(2)

Income taxes

311

389

After-tax adjustments

$328

$687

Net income excluding adjustments

$1,744

$3,069

$1,716

$914

$1,491

Average assets

$261,826

$264,902

$276,876

$142,020

$123,418

Return on average assets excluding adjustments

1.34%

1.16%

0.62%

0.64%

1.21%

(1) Gain on sale of GIS

(2) Gain on BlackRock/BGI transaction

PNC

believes

that

information

adjusted

for

the

impact

certain

items

may

useful

due

the

extent

which

the

items

are

not

indicative

our

ongoing operations.

Year ended December 31

As of

$ in millions

June 30, 2011

Allowance for loan and lease losses

$4,627

Remaining mark on purchased impaired loans

$1,234

Allowance for loan and lease losses, adjusted to include remaining mark

$5,861

Loans, as reported

$150,319

Loans, adjusted to include remaining mark on purchased impaired loans

$151,553

Allowance for loan and lease losses to loans

3.08%

Allowance for loan and lease losses plus remaining mark to loans plus remaining mark

3.87%

Non-GAAP to GAAP Reconcilement

Appendix

In millions except per share data

Dec. 31, 2007

June 30, 2011

Common shareholders' equity

$14,854

$31,588

Common shares outstanding

335

526

Book value per common share

$43.60

$60.02

Intangible assets

$8,853

$9,005

Common shareholders' equity less intangible assets

$6,001

$22,583

Common shares outstanding

335

526

Tangible book value per common share

$17.91

$42.93

As of

PNC

believes

that

tangible

book

value

per

common

share,

non-GAAP

measure,

useful

tool

help

evaluate

the

amount,

per

basis,

intangible

assets included in book value per common share.

In millions

June 30, 2010

Sep. 30, 2010

Dec. 31, 2010

Mar. 31, 2011

June 30, 2011

Net income, as reported

$803

$1,103

$820

$832

$912

Adjustment:

After-tax gain on sale of GIS

328

Net income, as adjusted

$803

$775

$820

$832

$912

Adjusted net income, annualized

$3,221

$3,075

$3,253

$3,374

$3,658

Common shareholders' equity

27,731

29,396

29,595

30,485

31,588

Intangible and other assets

10,450

9,111

9,053

9,008

9,005

Tangible common shareholders' equity

$17,281

$20,285

$20,542

$21,477

$22,583

Return on tangible common equity

19%

15%

16%

As of