William S. Demchak

William S. Demchak

Chairman, President & Chief Executive Officer

William S. Demchak is chairman, president and chief executive officer of The PNC Financial Services Group, one of the largest diversified financial services companies in the United States.

Demchak joined PNC in 2002 as chief financial officer. In July 2005, he was named head of PNC's Corporate & Institutional Banking responsible for PNC's middle market and large corporate businesses, as well as capital markets, real estate finance, equity management and leasing. Demchak was promoted to senior vice chairman in 2009 and named head of PNC businesses in August 2010. He was elected president in April 2012, chief executive officer in April 2013 and chairman in April 2014.

Before joining PNC in 2002, Demchak served as the global head of Structured Finance and Credit Portfolio for JP Morgan Chase. He also held key leadership roles at JP Morgan prior to its merger with the Chase Manhattan Corporation in 2000. He was actively involved in developing JP Morgan's strategic agenda and was a member of the company's capital and credit risk committees.

Demchak is a member and past chairman of the board of directors of the Bank Policy Institute and is a member of The Business Council. He is a member and past chairman of the Allegheny Conference on Community Development (ACCD) and serves as the chair of the Pittsburgh Regional Alliance, an ACCD affiliate. In addition, he is on the boards of directors of the Extra Mile Education Foundation and the Pittsburgh Cultural Trust.

Demchak received a bachelor of science degree from Allegheny College and earned an MBA with an emphasis in accounting from the University of Michigan.

Robert Q. Reilly

Robert Q. Reilly

Chief Financial Officer

Robert Q. Reilly is executive vice president and chief financial officer of The PNC Financial Services Group.

Prior to being named to his current role, Reilly served as head of the Asset Management Group where he was responsible for PNC's wealth management, institutional investments, and ultra-high net worth business segments and activities.

Reilly joined PNC Bank in 1987 and has held numerous line and management positions in investment banking and commercial banking. His previous positions have included deputy manager of PNC Advisors, executive vice president responsible for PNC Bank's overall corporate banking effort and executive vice president of credit for Corporate Banking. Reilly was promoted to vice president in 1992, elected senior vice president in 1997, executive vice president in 2002, named head of the Asset Management Group in 2005 and appointed chief financial officer in 2013.

Reilly serves on the board of directors for RAF Industries, the Delaware Valley Community Reinvestment Fund (DVCRF) Investment Committee, PNC Bank Community Partners, Inc. and the Pittsburgh Symphony Orchestra. In addition, he serves as vice chairman of The Clearing House’s Chief Financial Officer Summit. He is a past board member of the Pennsylvania Horticultural Society.

A graduate of Georgetown University, Reilly received a BSBA in Finance in 1987.

Carole Brown

Carole Brown

Head of Asset Management

Carole L. Brown is head of Asset Management Group for The PNC Financial Services Group. In this role, she is responsible for leading PNC’s wealth management and private banking services for high-net-worth and ultra-high-net worth individuals and families, as well as custom investment and advisory solutions for institutional clients.

Prior to being named to her current role, Brown was chief change and risk officer for the Asset Management Group (AMG) and Corporate & Institutional Banking (C&IB) businesses. In this role she was responsible for managing overall operational risk framework, coordinating with all business lines to ensure appropriate risk governance and oversight for change initiatives, and maintaining oversight for business risk appetite, key risk indicators, control validation and testing alongside businesses and enterprise testing. Brown also had responsibility for issues management, regulatory capital models, regulatory examinations, policies and procedures, and first line of defense compliance within AMG and C&IB. 

Prior to joining PNC in August 2019, Brown served as chief financial officer for the City of Chicago under Mayor Rahm Emanuel from May 2015 to May 2019.  Brown assumed the role of the CFO when the City of Chicago was entering into the greatest fiscal crisis of its 149-year history. She worked closely with the mayor and his senior management team to develop and implement a series of financial reforms to restore financial stability to the city. 

Prior to her work for the City of Chicago, Brown had a more than 25-year career as one of the leading municipal finance investment bankers in the country. For six and half years, Brown served as chairman of the Chicago Transit Authority Board, a position she held through September 2009. As CTA chair, Brown oversaw policy for the nation’s second largest transportation agency. She was a member of the Transition Team for Chicago Mayor Rahm Emanuel, served as chairman of his TIF Reform Panel, and was one of his appointees to the board of the Regional Transportation Authority. From 2017 to 2019, Brown served as a member of the Securities and Exchange Commission Fixed Income Market Structure advisory committee. 

She serves as board member for Steppenwolf Theatre Company, Metropolitan Planning Council and the Illinois Council Against Handgun Violence. She is also a member of The Economic Club of Chicago, The Executives’ Club of Chicago, The Chicago Network and The American Red Cross Board of Governors. She is a 2002 Fellow of Leadership Greater Chicago and in 2007 was named a Distinguished Fellow.

Brown graduated from Harvard College with a bachelor’s degree in government and from Northwestern University’s Kellogg Graduate School of Management with a master’s degree in Management. 

Richard K. Bynum

Richard K. Bynum

Chief Corporate Responsibility Officer

Richard K. Bynum is chief corporate responsibility officer for The PNC Financial Services Group and a member of its Executive Committee. In this role, he leads the PNC Foundation; Community Affairs; ESG practice; Community Development Banking; and Diversity and Inclusion. In addition, Bynum is leading the implementation of PNC’s Community Benefits Plan through which the company will provide at least $88 billion in loans, investments, and other financial support to benefit communities of color and low- and moderate-income individuals and communities, people as well as other underserved individuals and communities over the Plan Period, a 4-year period from Jan. 1, 2022, through Dec. 31, 2025.

Bynum is an accomplished executive with nearly 20 years of executive leadership experience. Prior to being named to his new role in July 2020, Bynum served as regional president for PNC’s Greater Washington market from 2017-2020. He previously served as a member of PNC’s retail executive leadership team, where he led the Business Banking division. Prior to that, he served as the Greater Washington retail market executive from 2010-2014, where he led consumer and small business sales. In addition, he served as chief operating officer for Business Banking, where he led the sales force operating platform for hundreds of small business bankers across PNC’s footprint. 

Bynum began his career with PNC in 2005 in its Executive Leadership Program, holding key roles in the development and execution of revenue-driving businesses and initiatives; strengthening the brand; and enhancing engagement of employees while fostering innovation throughout PNC.

Prior to joining PNC, Bynum had a 12-year career as a senior manager for the American Red Cross. His last role with the organization was as the managing director for disaster response & emergency communications at the Chicago chapter. During his career, he was an operations director for the Kosovo Refugee Operation as well as the September 11th effort in New York.

Bynum, recognized as one of Washington, D.C.’s, most influential business leaders by the Washington Business Journal, serves on the boards of numerous non-profit and civic organizations, including the corporate council for the Smithsonian National Museum of African American History & Culture; the Economic Club of Washington, D.C.; the Wolf Trap National Park for the Performing Arts; the Federal City Council; the United Way of the National Capital Area; the Greater Washington Community Foundation, and the Virginia Early Childhood Foundation.

Bynum holds an MBA from the Kellogg School of Management at the Northwestern University and an undergraduate degree in Political Science from Florida State University.  He also is a graduate of the Consumers Bankers Association Graduate School of Retail Bank Management.

Kieran J. Fallon

Kieran J. Fallon

Chief Risk Officer

Kieran J. Fallon is chief risk officer of The PNC Financial Services Group. In this role, he has responsibility for PNC’s enterprise-wide independent risk management program, including credit, compliance, operational and market risk.

Prior to being named to his current position in February 2021, he was senior deputy general counsel responsible for PNC’s government, regulatory affairs and enterprise risk. Fallon also served as PNC’s chief counsel of Regulatory Affairs and briefly as acting general counsel.

Before joining PNC in May 2011, Fallon served as associate general counsel for legislation and special projects with the Board of Governors of the Federal Reserve System in Washington, D.C. While at the Federal Reserve Board, he played a key role in the development and implementation of numerous significant legislative and regulatory initiatives during the past two decades, including the Dodd-Frank Act of 2010, the Federal Reserve's response to the financial crisis, and the Gramm-Leach-Bliley Act of 1999. In addition, Fallon served as general counsel to the Financial Stability Oversight Board, one of the Federal oversight bodies for the Troubled Asset Relief Program (TARP), from 2008 to March 2011. He is a recognized expert in a wide range of subjects under the Federal banking laws, and a regular speaker at industry conferences on regulatory reform and financial services regulation.

Prior to joining the Federal Reserve Board in 1995, he served as an associate in the financial services practice group of the Washington, D.C. office of Morrison & Foerster.

Fallon earned his J.D. from the New York University School of Law where he graduated magna cum laude, and his B.S. in Foreign Service was received at Georgetown University where he graduated summa cum laude.

Deborah Guild

Deborah Guild

Head of Enterprise Technology and Security

Deborah Guild is executive vice president, head of Enterprise Technology and Security and the chief security officer for The PNC Financial Services Group.

In this capacity, she serves as the chief information security officer responsible for aligning all aspects of PNC’s security program, including cyber and information security, security operations, enterprise fraud, security operations architecture, physical security and governance. In addition, in November 2020 she assumed responsibility for leading enterprise technology which includes engineering, enterprise hosting, enterprise response, technology risk management, enterprise architecture, enterprise data management and technology transformation and integration. 

Guild was named chief security officer in February 2017. Previously, she served as PNC’s chief technology officer responsible for infrastructure, technology operations, information security, cybercrime and IT service management.  

Prior to joining PNC in October 2013, Guild spent 21 years at Bank of America where she most recently served as chief technology officer of enterprise functions and end user computing. She also served as the global integrated business and change management executive. Guild previously served as senior network engineer at Intel Corporation.

Guild serves on the board for The Financial Services Information Sharing and Analysis Center (FS-ISAC), the National Center for Women and Information Technology (NCWIT) and Pittsburgh Three Rivers Marathon, Inc. (P3R).  

She earned a bachelor's degree in computer science, minor in mathematics from University of North Florida.

Vicki Henn

Vicki Henn

Chief Human Resources Officer

Vicki Henn is executive vice president and chief human resources officer for The PNC Financial Services Group.

Henn serves on the board of the PNC Foundation, is a member of PNC’s Corporate Diversity Council, and is the executive sponsor of the PNC Multicultural Employee Business Resource Group.

Prior to being named to her current position in June 2014, she served as senior vice president and senior HR business partner for PNC’s Retail Bank. As the head of HR for PNC’s largest employee base, she was instrumental in planning and executing the talent management strategy supporting our ongoing retail transformation.

Henn was promoted to executive vice president in July 2014. Since joining PNC in 1993 through the Chemical Bank, New Jersey acquisition, she has held a number of leadership positions including deputy director of Human Resources for the Regional Community Bank, eastern division HR manager and staffing manager for the Distribution Segment. She also served as managing director, Community Development Banking. Henn also received a PNC Performance Award, the company’s highest employee honor.

In the community, Henn serves on the board of the Pittsburgh Civic Light Opera.

Henn holds a bachelor of arts degree in Communications from Fairleigh Dickinson University, as well as a J.D. from Seton Hall University School of Law.

Gregory B. Jordan

Gregory B. Jordan

General Counsel & Chief Administrative Officer

Gregory B. Jordan is executive vice president, general counsel and chief administrative officer of The PNC Financial Services Group.

Jordan is responsible for overseeing all legal functions for the corporation and leads PNC’s relationship with the government, including its regulatory affairs, regulatory policy and government affairs operations.  In February 2016, he was named to the additional role of chief administrative officer where he oversees PNC’s Corporate Ethics Office, Enterprise Change Office, the Office of the Regional Presidents, Corporate Communications and Marketing.

Prior to joining PNC in October 2013, Jordan was the global managing partner of Reed Smith, and chairman of the senior management team and executive committee. During his thirteen-year tenure as managing partner, Reed Smith completed a series of combinations in Europe, California, New York, Chicago, the Middle East and Asia, to become one of the largest firms in the world, with more than $1 billion in revenue and 1,800 lawyers in 25 offices.

Jordan manages numerous civic responsibilities. He serves as a board member of Highmark Health and Highmark, Inc., MSA Safety Inc., the Pro Bono Institute, the Extra Mile Education Foundation and the Manchester Bidwell Corporation, where he chairs the board. 

Jordan obtained his bachelor's degree, magna cum laude, from Bethany College in 1981.  He graduated in 1984, cum laude, from the University of Pittsburgh School of Law, where he was a member of the Law Review and the Order of the Coif. In addition, the University of Pittsburgh named Jordan a Legacy Laureate and presented him with a 225 Medallion -- the University's two highest alumni awards. He is admitted to the Pennsylvania and West Virginia Bars.

Stacy Juchno

Stacy Juchno

General Auditor

Stacy M. Juchno is executive vice president and general auditor for The PNC Financial Services Group. She is responsible for all aspects of the internal audit function providing assurance on the effectiveness of PNC’s risk management, control and governance processes to the audit committee and board of directors.  Juchno is the executive leader of the PNC Military Employee Business Resource Group and a member of the PNC Foundation board of directors.

Prior to being named to her current position in December 2013, she served as senior vice president and Finance Governance and Oversight director responsible for the oversight of enterprise-wide SOX section 302 and 404 activities, including the reporting of SOX matters to the SOX steering committee, disclosure committee and audit committee. In addition, she led the defense activities to support the Finance Basel, CCAR and regulatory reporting processes. Her role also included coordinating and monitoring compliance of the enterprise and operational risk programs impacting Finance. She was named executive vice president in April 2014.

Prior to joining PNC in 2009, Juchno was the director of Regulatory Compliance for a publicly traded telecommunication company in Pittsburgh, where she implemented the SOX 302 and 404 requirements in 2004 and performed the internal audit function. Previously she worked at Ernst and Young for five years as an audit manager planning and performing external audit services of high-tech, hospitality, food and beverage, retail and manufacturing companies with both domestic and international operations.

Juchno serves on the board of directors and finance committee of the Veterans Leadership Program. She is active in the United Way of Allegheny County, serving on the ELTC Tocqueville Society committee and on the Impact Cabinet. In addition, she is member of the board of directors for the Humane Animal Rescue and serves on the board of trustees at Gannon University.

Juchno is a certified public accountant and a graduate of Gannon University (Erie, PA).

Ganesh Krishnan

Ganesh Krishnan

Enterprise Chief Information Officer

Ganesh Krishnan is executive vice president and enterprise chief information officer for The PNC Financial Services Group. In this role, he drives the technology vision, strategy, innovations, initiatives and programs for all of PNC’s business lines.  

Krishnan is a senior technology executive with 23 plus years of extensive diversified background, having served various industry verticals including the financial industry, insurance & litigation, auditing, information technology, and the medical industry. He has served in the executive technology management leadership role and driven technology strategy, vision, innovation, architecture, engineering & product development.

Prior to being named to his current role in November 2020, Krishnan was chief information officer (CIO) for Corporate & Institutional Banking (C&IB) and Staff Service Technology since 2017, leading technology teams in the areas of innovations, systems engineering, business technology management, performance management, data management, systems development and systems support. Krishnan’s work focused on differentiating PNC C&IB through technology and innovation to improve the customer and employee experience while increasing efficiency and business agility. He drove C&IB’s payments services strategy that resulted in the launch of real-time payments, led service-oriented architecture (SOA) for the bank, the Mobile Center of Excellence programs that launched the PINACLE mobile app, and drove the modernization and transformation of Commercial Banking origination and servicing systems, among other innovations. Krishnan’s leadership also was instrumental in PNC’s technological innovation and support of the CARES Act’s Paycheck Protection Program in 2020.

Krishnan joined PNC in 2008 as a Technology Infrastructure Services manager. Since then, he has held a variety of technology leadership roles and was promoted to executive vice president in March 2018. Before joining PNC, He was chief technology officer and vice president of engineering for Truebaseline Corp, a Pittsburgh-based startup. Krishnan started his career as a software engineer with the National Stock Exchange of India and, after migrating to the U.S. more than two decades ago, held various technology roles for companies including Thomson Financial, Wells Fargo and KPMG.

He is a member of board of numo, a fintech incubator and subsidiary of The PNC Financial Services Group, Inc., and BITS Executive Board, the technology policy division of the Bank Policy Institute.

Krishnan earned his bachelor’s degree in electronics engineering with distinction from KIT’s College of Engineering, India and an MBA with honors (Beta Gamma Sigma) from Joseph M. Katz Graduate School of Business, University of Pittsburgh.

Michael P. Lyons

Michael P. Lyons

Head of Corporate & Institutional Banking

Michael P. Lyons is executive vice president and head of Corporate & Institutional Banking for The PNC Financial Services Group. 

Before joining PNC in October 2011, Lyons served as global head of corporate development and strategic planning for Bank of America. In that role he was primarily responsible for repositioning Bank of America's balance sheet to help the company focus on its core businesses and growth strategy. He was also responsible for mergers and acquisitions, the private equity business, the LaSalle trust and custody business, investor relations and the bank’s strategic partnership and investment in China Construction Bank. Previously, he served as a portfolio manager at investment advisor Maverick Capital. Prior to Maverick, Lyons worked in the investment banking division of Morgan Stanley and Merrill Lynch where he focused on financial institutions.

Lyons is a national trustee of the Boys & Girls Clubs of America, and currently serves on the investment committee. He is the board chair for the Pittsburgh Parks Conservancy, and a member of the board of directors of the University of Pittsburgh Medical Center (UPMC). Lyons is a member of the management committee of Early Warning Services, LLC.

Lyons graduated from the University of Pennsylvania magna cum laude in 1993.

Alex Overstrom

Alex Overstrom

Head of Retail Banking

Alex Overstrom is executive vice president and head of Retail Banking for The PNC Financial Services Group. In this role, he is responsible for leading all of PNC's consumer and small business segments which together serve more than 12 million customers across the United States. In addition, Overstrom oversees PNC Merchant Services, the firm’s brokerage activities, digital, client care and the PNC’s enterprise customer advocacy area.

Prior to being named to his current role, Overstrom served as head of Small Business and deputy head of Retail Banking. In this role, he oversaw Business Banking, PNC Merchant Services and Small Business Treasury Management, as well as being responsible for all product management, product development, digital, marketing, risk, data and strategy areas for PNC Small Business. As deputy head of Retail Banking, Overstrom helped drive the strategic direction of PNC’s overall retail banking franchise.

Overstrom joined PNC in 2014 from Goldman Sachs, where he spent eight years in Firmwide Strategy and Investment Banking. Since joining PNC, he has held a variety of roles across the company, including head of PNC Merchant Services, chief operating officer of Corporate & Institutional Banking and Asset Management, and head of PNC Aviation Finance.

Beyond his current role, Overstrom serves as the chair of the PNC’s Women’s Business Development Committee as well as a board member to several PNC subsidiaries including Six Point Advisors and numo. Overstrom also worked to establish and helps lead acquisition review for PNC’s diversity and inclusion focused SPAC, Empowerment & Inclusion Capital I.

He serves as a board member of The Carnegie Museum of Art, the Pittsburgh Cultural Trust and is chairman of the board of the Pittsburgh CLO.

Overstrom holds a bachelor’s degree in public policy from Duke University.

E William Parsley III

E William Parsley III

Chief Operating Officer

E William Parsley is executive vice president and chief operating officer for The PNC Financial Services Group.

He oversees asset and liability management, capital and liquidity strategy, and regulatory stress testing. In addition, he heads PNC's retail lending businesses, including oversight of all mortgage banking activities, credit cards and consumer lending, and the company’s asset resolution efforts. 

Parsley serves on the board of directors of PNC Bank N.A., is the chairman of PNC Capital Markets, Inc., with responsibility for the firm’s institutional broker dealer activities, and is chairman of PNC Investment Corporation, Inc., managing the firm’s alternative investments.

Prior to being named to his current position in February 2018, Parsley served as treasurer and chief investment officer.

Parsley joined PNC in 2003 from JPMorgan Chase & Co., where he was head of its Global Derivative books and co-head of the North American Interest Rate Trading Group. In addition, he held other market-related positions at JPMorgan Chase and has more than 30 years of experience in the financial services industry, with specific expertise in managing credit, interest rate and currency risks.

He is active in youth-oriented athletic, developmental and educational programs. Parsley serves on the board of directors of the Foundation to Be Named Later, the Boys and Girls Club of the Berkshires, the Town of Lenox Scholarship Committee and Boston College Parent's Leadership Council.

Parsley graduated summa cum laude from Boston College School of Management with a degree in finance and computer science.